Bought some Coilovers for my 2014 Accord. Customer service was one of the greatest I've received in general. Parts took just a few days to ship. I will definitely be looking to see what else is availa... Ver mais
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Veja o que dizem as avaliações
Service was courteous One complaint, sent text, explained what I needed. Looking at your add, add showing A complete package, misleading. I followed Up, told after placing order, told spoile... Ver mais
A empresa respondeu
TRU Hart REAR TOE LINKS and Tru Hart Rear camber Kit for 2018 Subaru WRX STI Sports tech. The parts are impressive and recommended to make the STI rear suspension adjustable to maximize the susp... Ver mais
A empresa respondeu
I had ordered 2 parts for my 2021 corolla apex sedan, and the parts were her within 2 weeks. Also I wanted to know where the packaging and if the order had be recieved, the customer service representa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PRO Import Tuners is owned and operated by Import aftermarket parts enthusiasts who are passionate about upgrading and fine tuning their Import vehicles (made for the U.S. market).
Informações de contato
2175 Goodyear Ave Unit 104, 93003, Ventura, Estados Unidos
- 805-926-2064
- customercare@proimporttuners.com
- proimporttuners.com
4,6
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt order and delivery.
14 de novembro de 2022
Resposta da PRO Import Tuners.com
David,
Thank you for the positive review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We wish to ensure our customers are not kept waiting and ensure their orders are accurate. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I absolutely love ordering from pro…
I absolutely love ordering from pro import tuners!!!Got my item quick so I could get on with my build too!!HIGHLY RECOMMEND!!10/10 Will be ordering again!
19 de novembro de 2022
Resposta da PRO Import Tuners.com
Lorenzo,
Thank you for the great review, we greatly appreciate it! I'm happy to hear we have been able to help you over the years. We try our best to ensure you always have a solid overall experience shopping with us. We will continue to try and help you with your build with the parts we offer. Please let us know if you have any other comments.
Best Regards,
Customer Care
Friendly customer service and quick…
Friendly customer service and quick shipping.
9 de novembro de 2022
Resposta da PRO Import Tuners.com
John,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We also take security very seriously and do what we can to provide a secure transaction. Please let us know if you have any other questions.
Best Regards,
Customer Care
Resposta da PRO Import Tuners.com
Brent,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Customer service team
I had a great experience with PRO Import tuners. First, I received my order quickly which was great. I had a couple of questions in regards to my package and the customer service team was quick to respond and very professional. They reassured me that if I had further questions they’d be readily available to help. Great experience ordering here.
11 de novembro de 2022
Resposta da PRO Import Tuners.com
Mario,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions.
Best Regards,
Customer Care
Top Notch
Couldn't be happier with my purchase. Customer support was top notch when needed. Definitely would purchase for em again.
3 de novembro de 2022
Avaliação não solicitada
Resposta da PRO Import Tuners.com
Brandon,
Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We do what we can always provide the best possible customer service and not keep our customers waiting. We also ensure to always carry the best possible parts and fastest shipping. We will make sure to keep it up for future as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Good customer service
I could have given a 5 stars but the packaging could have been a little better. All 4 boxes where the coilovers came in where all ripped off and the bag where the adjustable tools came in was ripped open. First time impressions goes a long way and mine didn't got too far buying at Pro Imports for the first time. I did line the fact that Oscar called me on the phone to verify that it was me who made the purchase, other companies would have just charged my card in a heartbeat.
2 de novembro de 2022
Resposta da PRO Import Tuners.com
Octavio,
Thank you for the positive review we greatly appreciate it! I'm glad to hear our customer service has been able to help you. We continue to work provide the best possible place to shop for your upgrades. We take security very seriously and always work to ensure our customers have a safe shopping experience with us. I am sorry to hear that the packages arrived with some damage. Though the manufacturer tries to package them as well as possible, some drivers or handlers along the way are less careful than others. However, we do always put insurance and warranties on the shipments to ensure that you are fully covered if anything happens. We'll make sure to continue to provide the best possible customer care, parts, and service. Please let us know if you have any other questions.
Best Regards,
Customer Care
Good customer service.
They didn’t have what I ordered even though it said it was in stock, but overall great customer service when helping me get a refund.
3 de novembro de 2022
Resposta da PRO Import Tuners.com
Christian,
Thank you for the positive review, we greatly appreciate it! Though we always try to ensure parts are always in stock, some mistakes can still occur. This can be caused by inventory errors or manufacturers not providing updated info. We work to avoid this from happening and if some do slip through the cracks, we always ensure to notify the customer. This ensures that if an error occurs, we do not leave you hanging and provide you with multiple options on what can be done. Please do not hesitate to contact us if you have any other questions or comments.
Best Regards,
Customer care.
Excellent customer support and fast shipping
Got a call after my purchase to make sure that I was getting the right part for my car and build, the rep wanted to make sure I was getting the part I needed and very wholesome to communicate with. Y’all are awesome
28 de outubro de 2022
Resposta da PRO Import Tuners.com
Jonathan,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We also take care to ensure our customers are getting the parts they need and will fit. Please let us know if you have any other questions.
Best Regards,
Customer Care
Thorough support
Pro importuners contacted me to let me know my make and model would not work with the tuner I was purchasing. They not only emailed, they called,and their customer service was by far some of the best I've had. Technicians were very helpful as well
28 de outubro de 2022
Resposta da PRO Import Tuners.com
J,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your purchase. We do what we can to always provide the best possible service and ensure our customers are happy with their purchase. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Super fast and Easy
Super fast and Easy! Priced right and ready to go! Will order again next time!
24 de outubro de 2022
Resposta da PRO Import Tuners.com
Kevin,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Fast service ,good product.
31 de outubro de 2022
Resposta da PRO Import Tuners.com
Ruben,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Reliable service
Great service, price and fast delivery. Items were exactly as described and I will definitely be ordering from them again.
20 de outubro de 2022
excellent service they sent me the…
excellent service they sent me the product that I really wanted
21 de outubro de 2022
Resposta da PRO Import Tuners.com
Jenny,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to ensure you do receive the best possible parts, customer service, and fastest shipping. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
👍👍👍..........
28 de setembro de 2022
Resposta da PRO Import Tuners.com
Mano,
Thank you for the great review, we greatly appreciate it! I'm glad to see you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I have zero complaints about purchasing…
I have zero complaints about purchasing from ProImportTuners.com. They called and verified that I was making the purchase since I was a first time buyer, it was a large amount of money and my billing and shipping address didn't match. I have never had any other place I order from do this. It gave me a good since of trust and if they have the part I need I will buy from them in the future.
Even if you don't buy from them at least you can expect a phone call when you don't know your buying from them.
If you do buy from them expect your part to arrive quick.
4 de outubro de 2022
Resposta da PRO Import Tuners.com
Eric,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. We also take security very seriously and work to ensure our customers have a safe shopping experience. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
Great service
Great service, made sure I got my product by the given timeline and came in way before it was said to be. Will definitely buy more products.
8 de outubro de 2022
Resposta da PRO Import Tuners.com
Aven,
Thank you for the great review, we greatly appreciate it! I'm glad to hear our customer service has been able to help with your current build. We do what we can to always provide the best possible service, parts, and shipping times. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Ordered eibach Sportline springs
Ordered eibach Sportline springs, easy ordering process and quick shipping.
29 de setembro de 2022
Resposta da PRO Import Tuners.com
Prabhjit,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you're enjoying your springs. We do what we can always carry the best possible parts and upgrades. We also do what we can to ensure parts arrive quickly and safely. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
First time ordering from you guys and…
First time ordering from you guys and shipping was fast! Intake was short for my 2013 legacy 2.5i, but I made it work and runs great.
Thank you!
Steve M.
6 de outubro de 2022
Resposta da PRO Import Tuners.com
Golf,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you had an overall solid experience with us. We do what we can to ensure you do receive the best possible parts and fastest shipping. I am sorry to hear it arrived later than normal. Some shipping companies are slower due to increased volume of packages. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
The ordering process was smooth without…
The ordering process was smooth without issue. The 4/5 stars is due to the product (shift knob) threads not quite aligning with the shift pattern when installed. Bummer
5 de outubro de 2022
Resposta da PRO Import Tuners.com
Ryan,
Thank you for the positive review, we greatly appreciate it! I'm happy to hear that you enjoyed your overall experience. In regards to the shift knob, threads will not always match up exactly on all vehicles. In most cases, even if you take the stock knob from the same type of car, they may not align exactly either. This is not due to imperfections, it's due to differences in the thread cutting on the lever, shift knob, or adapters. The way to solve this is to simply tighten a bit more or loosen it a bit to align it to your preference. Please let us know if you have any other questions.
Best Regards,
Customer Care
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