My daughter had a supposed casting director reach out about a role. He told her she got the role, but no details. What it was, location, and pay. He also asked for a lot of personal information. I rep... Ver mais
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Veja o que dizem as avaliações
I ❤️ love Project Casting. I started using project early to get dicovered & have booked Real Professional jobs. Not everyone makes it you know but it took me years of acting experience & classes to re... Ver mais
A empresa respondeu
I would say that I’m grateful for finding this web site, where it can be a step forward pursuing your dream to be seen on camera. While there might be some moments like uncertainty if you won’t be sel... Ver mais
I am writing to the project, casting for having a support team like Denise available to handle any concerns that your clients may have. Cannot say enough about the responsiveness to my concerns and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
What originally began as an insightful blog on the entertainment industry soon became a full-blown organization where people from all over the country could find the latest news, jobs, and careers in entertainment. As our popularity increased, we discovered the blog was not sufficient to meet the needs of the millions of job searchers and aspiring talent who were attempting to build their careers. Our inherent desire to streamline the hiring process became a passion, and we have continued to find new and innovative ways to bring you the latest and greatest from around the industry. In 2021, during the middle of the COVID-19 pandemic, we built the first version of Project Casting, and in 2022, we launched our first mobile app. Our growth allows us to continue improving the site and bringing our subscribers new and original services that can’t be found anywhere else.
Informações de contato
3423 Piedmont Rd NE, Atlanta, GA 30305, Georgia, Atlanta, Estados Unidos
- 4049198863
- support@projectcasting.com
- projectcasting.com
4,0
Muito Bom
113 avaliações
Respondeu a 22% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Scammers they ask you to upgrade and…
Scammers they ask you to upgrade and before telling you the final amount you will be charged you out your card number in and bam 320 bucks canadian stolen with no refunds
11 de agosto de 2024
Avaliação não solicitada
Resposta de Project Casting
Hi M P, thank you for sharing your thoughts. We want to be very clear: Project Casting does not charge hidden fees, nor do we process unauthorized payments.
All upgrades on our platform are optional and pricing is displayed upfront before anyone enters payment information. Members must confirm the subscription plan and amount before completing checkout, and we also send a confirmation email immediately after. Additionally, we offer support to anyone who has billing concerns at support@projectcasting.com.
We take claims like this very seriously, and after investigating, we found no record matching your description. If you believe there’s been an error, please contact us directly with your details so we can assist. Transparency and trust are central to our mission, and we are committed to keeping Project Casting safe and reliable for our community.
— The Project Casting Team
The registration page wasn’t working
The registration page wasn’t working, so I reached out in the chat. Jonathan was able to do a quit reset of the application and got it working. He also provided a plethora of information when I inquired about getting into precision driving! He was very helpful and very informative!!
7 de agosto de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for taking the time to let us know about your recent experience with our registration page and the assistance you received from Jonathan. We’re sorry to hear there were initial difficulties, but it’s great to know that Jonathan was able to quickly resolve the issue and get everything working for you again.
It’s also wonderful to hear that he provided you with valuable information on getting into precision driving. Our team is always eager to go above and beyond to ensure you have all the resources you need for your pursuits.
Your feedback is incredibly important to us as it helps us continue improving our services and support. If you have any more questions or require further assistance, please don’t hesitate to reach out. We’re here to help!
Thank you once again for your kind words, and we look forward to assisting you in any future endeavors.
Johnathan from project casting was so…
Johnathan from project casting was so helpful and helped me with the problems I was having and taught me how to get ready an audition. Man’s a legend and now I’ve got trust with these people. 100/10 for sure.
5 de agosto de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you so much for taking the time to share your experience with Jonathan from Project Casting. We’re thrilled to hear that he was able to assist you effectively, not only by resolving the issues you were facing but also by providing valuable guidance on preparing for an audition. Jonathan is indeed a valued member of our team, and we’re glad his efforts have helped build your trust in our services.
We strive to provide exceptional support and genuinely appreciate your high praise and perfect score. It motivates us to continue delivering the best possible service to all our users. If there’s anything else we can do to assist you or further enhance your experience, please let us know.
Thank you again for your kind words. We look forward to supporting your future auditions and endeavors in the entertainment industry!
Quick and helpful experience canceling my subscription
Very helpful and quick when i needed to cancel my subscription.
15 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for sharing your positive experience regarding the cancellation of your subscription. We’re glad to hear that the process was handled quickly and helpfully. Our team aims to make every interaction with our services as smooth and straightforward as possible, even when it comes to discontinuing a service.
Your feedback is invaluable to us as it helps us continue to improve our customer support. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help in any way we can.
Thank you again for your kind words, and we hope to serve you again under better circumstances.
They put in the fine print after you…
They put in the fine print after you buy that there are no refunds. I dont mind paying a company if the service works. However you click on a link for gig and it routes you back to the log in page. Log in again, takes several minutes to find that one post again. Click on the gig, goes back to the main page. I sent several emails with no response. Avoid at all costs.
29 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for reaching out and sharing your concerns. We deeply regret the frustration and inconvenience you’ve experienced with our service. Your feedback is very important to us, and we sincerely apologize for the issues you’ve encountered.
Addressing Your Concerns:
1. Refund Policy: We understand how important transparency is, and we’re sorry if the refund policy was not clear upfront. We’re committed to making our policies more visible and ensuring our users are fully informed before making any purchase.
2. Technical Issues: The issues you’ve described with accessing gigs and being redirected are certainly not the experience we want for our users. We’re currently looking into this matter to resolve any technical glitches as quickly as possible.
3. Communication Delays: We apologize for the delay in our response. This is not the level of service we strive to provide. We’re actively working to improve our response times and ensure all customer inquiries are handled promptly.
What We Can Do:
• Assistance with Current Issues: We’d like to help resolve any ongoing problems you’re facing. Please send us your account details and a description of the specific issues to support@projectcasting.com so we can address them directly.
• Improvement Commitment: We are taking your feedback seriously and are committed to improving our platform and customer service to prevent similar experiences in the future.
We genuinely value your business and hope we can make things right. If you give us another chance, we’re here to assist you every step of the way. Please feel free to reach out directly if there’s anything we can do to help.
Thank you for your understanding.
This site is a scam & takes your money
This site is a scam & takes your money! I was not aware that I was being billed annually, I signed up for the 20.00 a month & they took 200 plus out of my account! I want a FULL REFUND and there's no number to call to get a live person!!!!! I've sent multiple emails
I'm not happy!
25 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for reaching out and sharing your concerns. We sincerely apologize for any confusion and inconvenience you’ve experienced with the billing. At Project Casting, we strive to maintain clear communication and transparency regarding our subscription services, and it sounds like we missed the mark this time.
We absolutely understand your frustration and would like to resolve this immediately by offering you a full refund. Additionally, we appreciate your feedback as it helps us improve our service and ensure this situation is better handled in the future.
Please respond to this message, or you can directly email us at admin@projectcasting.com, so we can process your refund promptly. We’re here to help and ensure your satisfaction with our services.
Thank you for bringing this to our attention, and once again, we apologize for the inconvenience. We look forward to resolving this matter to your satisfaction.
Best regards,
Jonathan Browne
CEO, Founder
Project Casting
Jonathan was so helpful and responsive…
Jonathan was so helpful and responsive thank you very much Jonathan!
22 de julho de 2024
Avaliação não solicitada
Johnathan was VERY helpful
Johnathan was VERY helpful! His communication and follow up was awesome!
8 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Absolutely thrilled to hear about your fantastic experience with Johnathan! 🌟 His dedication to excellent communication and thorough follow-up truly sets him apart. At Project Casting, we're committed to providing top-notch service, and Johnathan exemplifies this perfectly. Thank you for sharing your positive experience – it helps others discover the exceptional support we strive to deliver every day! Stay tuned for more exciting updates and features. Your feedback drives us forward! 🚀
#CustomerServiceExcellence #ProjectCasting #FiveStarService
Jonathan made the process of deleting my account easy!
Jonathan made the process of deleting my account seemless. I went online, but couldn't locate "Delete account," under "Settings." He didn't hesitate to do it for me. It was probably the fastest and easiest conversation I've ever had through a chat. frfr.
8 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for sharing your experience! We're delighted to hear that Jonathan made the process of deleting your account seamless and hassle-free. 🌟 Your feedback highlights our commitment to providing efficient and prompt support. It's great to know that Jonathan's quick response and helpfulness made your interaction smooth and straightforward. We appreciate your kind words and are always here to assist you with any needs. Thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #EffortlessSupport
Jonathan was extremely helpful
Jonathan was extremely helpful! He was able to help me when I couldn't get my code to log in to the site. He was very patient, and kind. I highly recommend him!
8 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you so much for sharing your experience! We're thrilled to hear that Jonathan was able to assist you when you encountered login issues. 🌟 His patience and kindness are truly appreciated, and we're glad he could provide the support you needed. Your recommendation means a lot to us and helps others discover the exceptional service we aim to provide. Thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #HighlyRecommended
Jonathan was the Best
Jonathan was a world-class support representative for ProjectCasting. I was having issues with the website and my membership, and he took the time with me to investigate thoroughly and resolve my issue.
2 de julho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your fantastic feedback! We're thrilled to hear that Jonathan provided world-class support and helped resolve your website and membership issues. 🌟 His dedication to thorough investigation and resolution truly showcases our commitment to exceptional customer service. Your kind words motivate us to continue delivering top-notch support. Thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #WorldClassSupport
Great Service
They helped me when my reel wouldn’t load. It got stuck for a while but they got it up and running.
23 de junho de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for sharing your experience! We're glad to hear that our team was able to assist you when your reel wouldn't load. 🌟 Your satisfaction is our priority, and we're pleased we could resolve the issue promptly. Your feedback encourages us to keep delivering excellent support. Thanks for choosing Project Casting! 🚀 #CustomerSupport #ProjectCasting #ResolvedIssues
Johnathan provided excellent customer…
Johnathan provided excellent customer service helping me resolve an issue!
16 de março de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Very great
Johnathan is very quick to reply, kind and helpful!! Definitely 5 stars
11 de março de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Jonathan provided me really profesional…
Jonathan provided me really profesional and great customer support. Thank you so much for understanding my situation!
11 de março de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Honest Pen
Jonathan Browne provided excellent customer service!
Thank you for taking care of the removal issue.
6 de março de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Jonathan is the best!
Jonathan is such a helpful and friendly person! Truly excellent customer service!
4 de março de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Jonathan is the best
Jonathan was quick to reply and handle the issue that came up. Great customer service, and clearly very knowledgeable!
27 de fevereiro de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Very helpful
Jonathan fron Project casting was very helpful.
22 de fevereiro de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
Jonathan from Project Casting
I wanted a refund for the yearly subscription I never intended to purchase. I was just trying to see the prices so that I could determine whether I could afford it. Unfortunately, Project Casting charges you first and THEN sends you a breakdown of what you bought from them instead of giving you an order summary first before you can confirm your FINAL SALE purchase from them.
With that said, I can still appreciate Jonathan's efforts to get me SOME kind of refund despite his company's refund policy, so thank you, Jonathan. :)
15 de fevereiro de 2024
Avaliação não solicitada
Resposta de Project Casting
Thank you for your wonderful feedback! We're delighted to hear that Jonathan provided you with excellent customer service and helped resolve your issue. 🌟 His dedication to assisting our users is what makes our support team stand out. We appreciate your kind words and thank you for choosing Project Casting! 🚀 #CustomerServiceExcellence #ProjectCasting #TopNotchSupport
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