This company was selling this item cheaper than anyone else. Also free delivery for which I wasn't expecting for the price. Other companies were adding on a delivery charge for the same item. Highly r... Ver mais
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Veja o que dizem as avaliações
Amazingly fast and helpful response from Andy when I was urgently needing some Selden winches.
There’s so much choice when ordering on Google I checked this firm out pre hand because have been ripped off on a Google site before also rang them and was impressed by there phone Manner.ordered a ex... Ver mais
A empresa respondeu
"Although I paid 9GBP for express delivery I still haven't received it so I can't review it." Edit: I think a good measure of a company's integrity is how fast the fix stuff when it goes wrong. W... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The UK's biggest ePropulsion dealer for all electric outboard motors and Pod drives, the future of powering your dinghy and boat! The UK's only marine dealer of Aceleron serviceable lithium batteries and a major dealer in EcoFlow lithium battery powerstations. We live for off-grid solutions using just the sun.
Informações de contato
46 Newport Road, CB11 4BS, Saffron Walden, Reino Unido
- 01799588292
- sales@promarinestore.co.uk
- promarinestore.co.uk
4,8
Excelente
201 avaliações
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Great service
Great service - good price and quick delivery. Free bags were a nice bonus. Well recommended.
18 de julho de 2023
Resposta da Pro Marine Store
Hi Jason, many thanks for your kind words, we really appreciate it. Have a great summer on the water
Very good customer service
Very good customer service, very helpful and expedited our delivery date to meet our needs
14 de julho de 2023
Resposta da Pro Marine Store
Thank you for your review, we are so happy you were please with the customer service! This is our number one aim, kind regards, The Team
Shipment to the Netherlands
Was looking for a product being sold out in the Netherlands and did send Pro Marine Store an e-mail to give it a try and see whether I could buy what I needed overseas. Got a reply in 15 minutes and as Pro Marine staff was just planning a crossing by sailboat to Holland I picked up the products in Amsterdam. What a flexibility and service! Would definitely recommend them to anyone.
18 de julho de 2023
Avaliação não solicitada
Resposta da Pro Marine Store
Thank you Niek! The timing worked out great, glad we could help out with such a bulky item that would be otherwise very difficult to transport
Very efficient and fast delivery
3 de julho de 2023
Resposta da Pro Marine Store
Many thanks for your feedback Michael, have a great summer
The Whats App response to my queries…
The Whats App response to my queries was fast, helped and ensured I bought the right products for what I needed. The products look great and when identified a periphery item which had been damaged in transit, they immediately agreed to send out another one.
1 de julho de 2023
Resposta da Pro Marine Store
Many thanks Michael, and i'm pleased that you like the Whatsapp customer service channel, we find it works very efficiently. Have a great summer on the water
Excellent Customer Service
I received excellent pre-sale help and guidance. First class friendly professional communication throughout. Thank you Ben. We are looking forward to taking our Kayak out and having fun.
25 de junho de 2023
Resposta da Pro Marine Store
thanks so much Dawne, we really appreciate your kind words and hope you have a fantastic time on the water this summer. Kind regards from the team
Product promised within 24hrs as I…
Product promised within 24hrs as I needed to take it abroad with me. Failled to arrive before I left
25 de junho de 2023
Resposta da Pro Marine Store
Hi Catherine, I'm so sorry your item didnt arrive the next day, i can assure you we sent it on overnight courier service, and so the fact that they didn't deliver in the timeframe we booked (and paid for) is very frustrating for all involved. We endeavour to do our very best with items that are needed next day, and typically they do work out, but very occasionally, we are let down by a part of the process out of our control.
Good to speak to a human and get good…
Good to speak to a human and get good advice. Came when it said it would. Good service
20 de junho de 2023
Resposta da Pro Marine Store
Thank you Kerry, we appreciate your feedback! have a great summer on the water
Good fast efficient service
16 de junho de 2023
Resposta da Pro Marine Store
many thanks Peter, have a great summer
Poor delivery experience
Despite ordering for next day delivery (an option on the website) I was informed that the usual courier could not undertake delivery but that they would arrange for following day with another. That failed to materialise. I chased by phone 2 days later only to be told there was a misunderstanding. I cancelled the order as it was time critical
14 de junho de 2023
Resposta da Pro Marine Store
Hi Adrian, so sorry our courier critically let us down that affected a whole week of orders, and unfortunately yours was one of those. We have had to deal with an unexpected delivery nightmare that couldn't have come at a worse time! We were promised a service that they couldn't deliver on and so sorry again for this. I'm glad you managed to find the item for quicker delivery and hope you have a good season out on the water.
Excellent customer service
13 de junho de 2023
Resposta da Pro Marine Store
many thanks! have a great season on the water
Great battery and quick delivery
9 de junho de 2023
Resposta da Pro Marine Store
thanks Des for your feedback, we really appreciate it
Superb unbeatable customer service
I found the WhatsApp link very easy to use and I received a very quick response. Ben answered all my questions and was very helpful and knowledgeable. The ordering process was straight forward and I was also given links to follow. I was extremely pleased that the delivery arrived the following day. I would highly recommend Pro Marine Store based on my own personal experience. Thanks for providing me with an absolutely superb and unbeatable service.
11 de junho de 2023
Resposta da Pro Marine Store
Thank you Roger for your kind words! it means a lot to us that we are able to delivery such a service to you, have a great summer on the water, from all the team at Pro Marine Store
Good all round customer service
Easy Web site, fast follow up on a question sent. Product delivered 36 hours. Superb.
10 de junho de 2023
Resposta da Pro Marine Store
Thanks for your review Andy, we really appreciate it. Have a great summer on the water
Service with speed
Helpful and knowledgeable advice prior to purchasing an electric outboard; then fast delivery in less than 48h to Scottish Highlands
4 de junho de 2023
Resposta da Pro Marine Store
Many thanks for your review, enjoy the ePropulsion Spirit outboard motor this summer!
Faster delivery than expected
28 de maio de 2023
Resposta da Pro Marine Store
Hi David, thanks for your feedback, we always try to get orders out on next day delivery if possible. Have a great season on the water
Resposta da Pro Marine Store
Many thanks Grant, we appreciate your feedback, have a great summer
Ordered online
Ordered online , Easy and simple , arrived on time , what's not to like ?
26 de maio de 2023
Resposta da Pro Marine Store
many thanks Robert, we appreciate your feedback, have a great summer on the water
Resposta da Pro Marine Store
Many thanks Matt, we appreciate your feedback, and are always striving for outstanding customer service. Have a great summer
Great offer and great customer service
Great offer and great customer service. Highly recommend
20 de maio de 2023
Resposta da Pro Marine Store
many thanks Justin, have a great time on the water!
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