Experiencing difficulties reaching customer services can be frustrating, especially when you need assistance with a payment issue. Left waiting for too long, kept being told I was number one in the wa... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Experiencing difficulties reaching customer services can be frustrating, especially when you need assistance with a payment issue. Left waiting for too long, kept being told I was number one in the wa... Ver mais
A empresa respondeu
We enquired some time ago about covering certain household items, last week they have been calling several times a day even after explaining we no longer wanted the cover, I have emailed them, no resp... Ver mais
A empresa respondeu
This company is completely awful, wont reply to emails and cant answer simple questions. like what product are you trying to replace my broken item with. no picture no model number after repeated... Ver mais
A empresa respondeu
Terrible Company. Took forever just to issue their Policy, I should have realized then that this was going to be trouble. Made 1 domestic appliance claim in the year, but don't expect any kind of... Ver mais
A empresa respondeu
Prominence Support offers a range of insurance products such as insurance policy for Kitchen appliances, brown and white goods, boiler and home emergency.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I spoke to an advisor and he was very helpful and answered all questions. Thank you so much.
Mrs Yvonne Benjamin
the man who phoned me this morning was very good talking to his customer.
Lloyd was very helpful answered my questions 👍
I thought the sales advisor was informative and clear what the policy includes, it took some time to get through on the phone, approximately 30 minutes but overall pleased with how the policy was set up.
the lady i spoke to was very efficient and helpful
Brooke was very helpful in setting up my policy
Anthony was extremely helpful and very informative during my purchase of kitchen appliances cover.
The quote was very reasonable, so i went ahead saving even more money if i paid in one go.
Took out two policies today for multi-kitchen appliance cover for two different properties. Dealt with Lloyd who was very patient and good-humoured throughout the call and was a pleasure to deal with.
I also liked that the phone was answered very quickly and I was not subject to lengthy recorded messages and stuck on-hold! So far so good for Prominence Support!
The agent was able to handle and insured my appliances successfully with a reasonable cover rates.
Hoping to deal with you again in the future.
Regards
The man I spoke to was great and useful he's name was Antony.
Anthony was great , he's give me completely clear information. Thanks for kindness.
Outstanding customer service Anthony was very pleasant and helpful and sorted me out a fantastic deal 5⭐⭐⭐⭐⭐
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