Promosoundgroup Avaliações 

961
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This company is great and helps get things done appropriately, on time, and efficiently. Their effective use of customer support has helped me tremendously and even after all these months I am still... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The quality of the Instagram followers is extremely low, and it was supposed to be the VIP section—it's exactly the same as the standard one. A disappointment. Order: #78302

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently used the services of Promosoundgroup, and I couldn’t be more satisfied. From start to finish, everything went smoothly, and the results were fantastic. I was impressed with how easy it wa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

every order you make or made -> amazing results. Therefore for us our best provider for smm in the market, with high discounts if you are order and order again. never failed. great job.

A empresa respondeu

Detalhes da empresa

  1. Produção e gerenciamento musical
  2. Agência de media e marketing
  3. Agência de crédito

Escrito pela empresa

Discover the Power of Global Promotion with PromoSound! PromoSound is your go-to platform to elevate your brand, whether you’re a musician, food blogger, traveler, or athlete. Our global network offers powerful tools to boost your presence on major platforms like Spotify, SoundCloud, Instagram, TikTok, and more. Key PromoSound Services: Music Promotion: Grow your Spotify followers, secure plays, and reach top DJs, labels, and radio stations with proven strategies. Social Media Growth: Gain real followers, likes, and engagement on Instagram, TikTok, and other social platforms. Streaming and Playlist Boosts: Increase streams and followers on platforms like Spotify, SoundCloud, and Mixcloud. Industry Outreach: Get your music featured on radio stations, music blogs, and platforms like Resident Advisor. Our services are safe, effective, and 100% legal, providing guaranteed results without risking your online presence. Whether you’re looking to grow as a DJ, influencer, or creative professional, PromoSound has personalized solutions tailored to your needs. Stop searching for the right promotion partner—PromoSound is the global platform that ensures your success. Join us and start reaching new heights today!


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

961 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(961)

18 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

The quality of the Instagram followers…

The quality of the Instagram followers is extremely low, and it was supposed to be the VIP section—it's exactly the same as the standard one. A disappointment.
Order: #78302

31 de julho de 2026
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi John,

Thank you for sharing your feedback. We’re sorry to hear that the delivery did not match your expectations.

The VIP service is designed to provide a different level of delivery, although the exact profiles can naturally vary during a campaign. We’d be happy to review order #78302 and check the followers delivered to make sure everything was processed correctly.

Please contact our support team with your order number so we can look into this further and assist you directly.

Thank you for bringing this to our attention.

With Regards,
PromosoundGroup

Avaliado com 5 de um total de 5 estrelas

Exceptional service

Exceptional service, highly responsive, and completely reliable!
I have had nothing but a great experience working with Chromosome. They are incredibly reliable and have consistently delivered exactly as promised on every single transaction I’ve had with them.
Here are a few reasons why I highly recommend them:
Superb Communication: They are very responsive and always reply to inquiries within 24 hours.
100% Accurate Descriptions: What you see is what you get. The items/services match the descriptions perfectly, and everything functions exactly as advertised.
Effective Results: Their offerings are genuinely effective and do what they are supposed to do.
It is rare to find this level of consistency and transparency. I'm incredibly satisfied with my experience and will definitely continue doing business with them!

30 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

absolute horrible service

in nov 2025, i signed up for the promotion 425 top of the chart promotion for beatport to see if this service will actually help.

i was upsold another service of promotion at 324.00 and since i wanted to ensure success of this promotion i took the extra surcharge.

then i was told it "seems to be heavily restricting visibility in the Techno and Tech House charts. Despite our consistent efforts, we’ve seen these genres underperform across multiple campaigns, even with solid traction."

i changed the genre to raw trance, only to recieve more excuses of how they couldnt push it but they could do it for the next release. i waited for my next release,

", because you were registered with your distributor, the release didn't make it to the top. We spent the budget, and pushed your release already, in such condition, unfortunately, the refund is not an option. The only model that can work, we’re offering you to credit the full amount from your campaign toward any future promo in other genres, where we’re currently seeing much better results. This way, you don’t lose the value of what was invested, and we can still deliver impact through a different format or release. Also, you can use this credit toward any other service for the same price.
Let me know if you’d like us to hold this credit for your next campaign"

our track G&S was number 6 on the chart and we asked them to help us and they pretty much sid the promo was running and we recieved zero extra push on the charts.

they still would not refund my money after i asked and frankly they kept offering to use the credit for my next campaign.

i charted two number 1s without the help of this useless service. we are MDNTMVMT and we do not trust this site.

unfortunatley they are in estonia and you can't do anything about it as a USA company.

this company takes advantage of artists who already have so little preying on their hopes and dreams. absolutley useless service. stay away at all costs. should be ashamed of yourselves.

27 de maio de 2026
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi James,

We're sorry to read your review, but we strongly disagree with the claims you've made.

First, if your music has achieved the success you describe, we sincerely congratulate you. Every artist's accomplishments deserve recognition. However, those achievements do not reflect the quality or outcome of any services you may or may not have received from us.

We take pride in providing promotional services to thousands of independent artists worldwide, and we never guarantee chart positions, record deals, or career success. Our services are clearly described on our website, and we encourage every customer to review the package details before placing an order.

It's also disappointing to see personal insults and accusations rather than specific details about your order. If you experienced a genuine issue with a purchase, we would have welcomed the opportunity to investigate and resolve it through our support team. Unfortunately, your review does not include any verifiable information that would allow us to identify the transaction or understand what actually went wrong.

Our goal has always been to help independent artists increase their visibility through promotional campaigns, and we remain committed to providing professional support to every customer.

We wish you continued success with your music career.

Avaliado com 5 de um total de 5 estrelas

This company is great and helps get…

This company is great and helps get things done appropriately, on time, and efficiently.
Their effective use of customer support has helped me tremendously and even after all these months I am still with them due to their great serviceability. I recommend to all.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Thank you so much! We are always here for you!

Avaliado com 1 de um total de 5 estrelas

Promosoundgroup is a total scam

Promosoundgroup is a total scam, scam scam. I used them 2 years ago or so and everything is a lie. Their new updated web page is a total fake when they claim No Bots. I had my Spotify page removed by their use of Artificial streaming. No company can Guarantee you these results without the use of Bots. and it is against Spotify's TOS. Example purchase 50,000 plays 3,000 Followers and 3,000 Saves. This is Bot use only. Their mission statement is completely false and they should be in Jail for fraud. See below:

Spotify Promotion for Artists Who Want Real Growth
Spotify promotion designed to help artists grow visibility, engagement, and long-term momentum.This page brings together professional promotion tools built around how Spotify actually works — from algorithmic discovery and listener behavior to playlist exposure and audience growth

This service is not suitable if you’re looking for instant viral spikes, guaranteed chart positions, or artificial streaming tricks. We don’t run campaigns for accounts already flagged by Spotify or for tracks that violate platform policies.

To the statement below. All my songs were removed and i had to reupload to another DS/Distributor. I spoke to a rude lady that time who was uncooperative. The calendar system here doesn't go back that far so I left an update recently. You can check my name is Jay Whyman you should will have my details on file. If needed I can search my emails for communication for that period. It will be in the trash section. Just take a look at all the other Reviews here 95% are negative with similar experiences as mine. Don't waste your time trying to defend it, I recall receiving a chargeback as well. I'm not fabricating any Fraud behaviour it was fact.

23 de julho de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi Jay,

Thank you for taking the time to leave a review.
It's interesting that your review references an experience from approximately two years ago while quoting text from our current website, which was published much more recently. This makes it difficult for readers to distinguish between a past experience and our current services.

Our platform clearly states that we do not provide artificial streaming, instant viral spikes, or guaranteed chart positions. We also refuse campaigns for accounts already flagged by Spotify and actively discourage practices that violate platform policies.

Like any promotion company, we cannot control Spotify's internal moderation systems or changes to their algorithms, but we continuously adapt our services to comply with current industry standards and best practices.
We have successfully worked with thousands of artists worldwide and remain committed to transparent promotion and long-term growth rather than unrealistic promises.

If you still have your original order number, we would be happy to review the campaign in detail and discuss the matter directly. Public accusations of fraud without verifiable evidence, however, do not accurately reflect either our current business practices or the experience of the overwhelming majority of our clients. Most likely, you were using other services that triggered Spotify's security system.

We wish you success with your music career.

Avaliado com 1 de um total de 5 estrelas

Smart Scam.

I had a negative experience. On March 6th, I paid for two soundcloud plays orders. As of today, they haven't been fulfilled.

They rarely respond to emails and avoid direct questions. Eventually, they raised my nationality and refused to fulfill the orders. I haven't received a refund. I wouldn't recommend using them.

If they want to find a reason not to fulfill your orders and keep your money, they'll find it.

orders 74390 / 74393

6 de março de 2026
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Your request has been reviewed and declined.
By placing an order on our platform, you have explicitly accepted our Terms of Service, including Section 9 - Position on Russian War on Ukraine, which states:

"Legal entities incorporated in or operating out of the Russian Federation are ineligible for our services. Any orders placed by such entities will be declined, and we will not issue refunds for these transactions."

Furthermore, upon accepting this Agreement, you have represented and warranted that neither you nor any affiliated parties are:

"located in a country that is subject to comprehensive territorial sanctions imposed by the United Nations, European Union, United States of America, and any other relevant jurisdiction or international body"

For your reference: the Russian Federation is classified as a Tier 3 restricted country, alongside Iran, North Korea, Syria, and other sanctioned jurisdictions. Comprehensive sanctions against Russia have been imposed by the UN, EU, USA, and other international bodies due to its ongoing military aggression against Ukraine.
As per our Terms, we reserve the right to inquire into the citizenship and residency of any customer. Individuals identified as citizens or residents of the Russian Federation are subject to additional scrutiny, and where the results of such inquiry are unsatisfactory, we are fully within our right to refuse service provision.
Your order has been blocked and will not be processed. In accordance with our Terms of Service:

"Funds from withheld orders may be redirected towards supporting Ukrainian defence efforts at our discretion based on management review outcomes."

This decision is final and non-negotiable. No refund will be issued.
PromosoundGroup stands firmly with Ukraine and will continue to enforce its policy against servicing representatives of aggressor states.

PromosoundGroup Team

Avaliado com 5 de um total de 5 estrelas

Reliable promotion with real results

PromosoundGroup exceeded my expectations in every way. From the moment I placed my order, everything was smooth, transparent, and professionally handled. The promotion was delivered on time, the results were clearly visible, and the quality felt genuine rather than artificial. What really stood out was their communication and commitment to helping artists grow, not just selling a service. If you’re serious about increasing your reach and building momentum for your music, PromosoundGroup is a reliable and effective choice. Highly recommended.

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hey bro

Hey bro, the system is great. It's fast and optimized, I really liked your product, bro!

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and very professional…

Excellent service and very professional teamwork. They do exactly what they promise. Great experience!

28 de novembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Thank you very much for your kind feedback.
We sincerely appreciate your positive remarks about our service and teamwork. It is always our goal to deliver exactly what we promise, and we are pleased to know that your experience reflected this.

Should you need any further assistance in the future, we will be glad to help.

Here is a promo code for your next purchase: 10%Trustpilot . Enjoy your discount! 😊

Avaliado com 1 de um total de 5 estrelas

Very terrible service

Very terrible service did not give me what I want. Did not give me refund. Very a lot of delays 100% would not recommend even going to this company

30 de outubro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi
We’re very sorry to hear you feel this way. Your order is currently 75% completed, and the remaining part is still in progress. Because this was a larger-than-usual order, it requires more time to deliver safely and fully — but please rest assured, the remaining delivery is actively continuing until it’s 100% complete.

We truly appreciate your patience and understanding, and we’re committed to making sure you receive everything you ordered.

Avaliado com 1 de um total de 5 estrelas

⚠️ Scam Alert — Fake Streams, Lost Money, and Spotify Strike

⚠️ Scam Alert — Fake Streams, Lost Money, and Spotify Strike
I used Promo Sounds to promote my music, and it was a huge mistake. They completely scammed me. The streams they gave me were fake — Spotify literally reached out to let me know that the activity was fraudulent and even issued a strike on my account.
My numbers started disappearing soon after, and it was obvious the streams weren’t organic. They weren’t coming from playlists or real listeners — I saw 86 “listeners” all from random, suspicious sources at the exact same time.
When I reached out to Promo Sounds asking for a refund, they refused to give my money back. They just ignored the issue and didn’t take any responsibility.
Don’t waste your money. It’s a total scam. If you care about your artist profile and want to grow naturally, stay far away from Promo Sounds.

17 de setembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

We’re genuinely sorry to hear about your experience. We take all feedback and concerns very seriously and would never want anyone to feel misled. Please reach out to us directly at infopromosound@gmail.com so we can review your case in detail and work toward a fair resolution.

We appreciate you bringing this to our attention and will investigate further to ensure that all campaigns meet the quality and transparency we aim to uphold.

Avaliado com 2 de um total de 5 estrelas

Bad experience …

One of the worst honestly first I don’t get it why they do not respond is that customer service professional? People are paying money to get a service the least Promosound can do is deliver the full order. I paid so much to get TikTok views on a post first of all, my all views dropped down so I had to purchase from another site asap, then on top after confronting they say you already have it like wat a joke. It’s because the views you provided dropped obvs I’m guna buy somewhere else.
Not only just this I recently purchased basic package I received the likes and views but the followers of 1k no where near. I literally emailed them if they can’t complete the order just issue me a damn refund I can take my business somewhere else. This is so frustrating man I paid it nothing comes free 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️😭

26 de setembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi Alana,

Thank you for sharing your feedback. We’re sorry to hear about your frustration and the issues you’ve experienced.

Please note that we provide a refill guarantee for dropped views, likes, or followers, and we can restore them if you notice a decrease. However, we are unable to provide refills once services from other providers have been used on the same account, as this creates conflicts in the delivery.

Regarding your most recent order, we can see that the likes and views were delivered, while the followers package is still in progress. The delivery time may vary depending on the package size, and we kindly ask for your patience as the order completes.

We completely understand your concerns and want to resolve this for you. If you prefer, we can also convert the pending part of your order to another service of equal value, with a bonus included from our side.

Please let us know how you’d like to proceed, and we’ll do our best to make sure you’re satisfied.

Avaliado com 5 de um total de 5 estrelas

Great service

Great company. Great service. Great customer service.

25 de setembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

Thank you so much for your kind words! We’re happy to hear you’re satisfied with our company, services, and support. Your feedback means a lot to us.

Avaliado com 1 de um total de 5 estrelas

: Servicio poco fiable, dinero perdido

: Servicio poco fiable, dinero perdido
Opinión: Mi experiencia con Promosound ha sido muy negativa. Contraté una campaña de 5.000 reproducciones en Spotify, envié varios mensajes preguntando por los resultados y no obtuve respuesta clara. Lo que recibí fue muy por debajo de lo prometido y sin ninguna transparencia.
La sensación es que solo cobran y luego desaparecen, sin dar soporte ni cumplir lo que anuncian. No recomiendo a ningún artista trabajar con ellos: es dinero perdido y una gran decepción.
Fecha de la experiencia: 2025

15 de setembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

We’re sorry to hear about your negative experience and appreciate you bringing this to our attention. Please note that all campaigns are delivered in line with our Terms of Service, and results may vary depending on the package and platform updates. We always provide support, though sometimes responses may take longer than expected.

We’d like to review your order details to understand what happened and assist you further. Could you please provide your order reference number so we can look into this for you?

Avaliado com 1 de um total de 5 estrelas

This company will deliver streams to…

This company will deliver streams to your spotify, but they will be flagged by spotify as artificial and fake & your entire album & singles will be removed from the platform.

If you want your music removed from spotify, use this service. Currently requesting a refund but haven’t heard anything yet.

I had 3 albums taken down, 1 EP, and 1 single
Don’t ruin your music career with this company

Order#80967
Order#81541

6 de setembro de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

We’re sorry to hear about your concerns. Please note that all streams we provide are compliant with our Terms of Service and delivered according to the selected package. We do not engage in practices that would put your Spotify account or music at risk.

Regarding your refund request, we want to resolve this for you. Could you please provide your order reference number so we can review it and assist you promptly?

Avaliado com 1 de um total de 5 estrelas

Scam from start to finish

Scam from start to finish. They send the saves and plays, then within hours everything vanishes. No refill, no refund, no reply to a single email. I’m now taking them to small claims court to recover my money. Do not waste a cent on these frauds.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

We’re sorry to hear about your experience and take your concerns seriously. Please note that all services are delivered according to our Terms of Service, and we provide refills for dropped plays or saves unless other promotional services have been used on the same account.

We would like to review your order and assist you in resolving this issue. Could you please provide your order reference number so we can investigate and respond promptly?

Avaliado com 1 de um total de 5 estrelas

SCAMMMMMM!!!

SCAMMMMMM!!!! bought tiktok followers and paid through PayPal. Because my credit card “didn’t work” (which I also believe is a lie) paid my $20 and they didn’t even reply, or send a confirmation or even answer my emails. The phone number doesn’t even work. Please stay away from this business since they don’t even reply. A bunch of liars and a waste of money. SCAMMERS.

13 de agosto de 2025
Avaliação não solicitada
logotipo da Promosoundgroup

Resposta da Promosoundgroup

Hi,

We’re very sorry to hear about your experience and take your concerns seriously. Please note that all orders are processed through the official payment methods, and sometimes payment issues occur due to third-party provider errors.

To help resolve this, could you please provide your order reference number and the email used for the purchase? Once we have that information, we can verify the payment and ensure your order is properly handled.

We aim to respond to all inquiries as quickly as possible and appreciate your patience while we investigate.

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