A prompt service and a precise fix. We are very happy to promote Stuart and his repair service. If you have a dodgy appliance, give him a call—we are sure you'll be equally pleased.
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Veja o que dizem as avaliações
Contacted Prompt and Precise when my fridge freezer broke down. They were prompt in replying (it was a Saturday night at 20.40). Very courteous, incredibly helpful and honest in their advice enabling... Ver mais
My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other par... Ver mais
A empresa respondeu
We had two faults with our 10+ years washing machine. Stuart arrived on time and managed to quickly diagnose the first problem and repaired it. Second issue was more tricky but Stuart persev... Ver mais
Detalhes da empresa
- Assistência Técnica de Eletrodomésticos
- Fornecedor de Peças para Eletrodomésticos
- Loja de Eletrodomésticos
- Atacadista de Eletrodomésticos
- Serviço de conserto de eletrodomésticos
Escrito pela empresa
Reading Independent White Goods Engineers operating in Reading, Maidenhead, Newbury, Wokingham and Surrounding areas in Berkshire, Oxfordshire and London. - Repairs, Spare Parts and New Appliance Sales - Experts in Domestic Appliance Repairs to all major and obscure brands such as Bosch, Neff, Siemens, Gagganau, Miele, Hotpoint, Whirlpool, Indesit, Beko, Candy, Hoover, Sharp, Russell Hobbs and more. We are committed to being transparant about our pricing, and list all of our labour prices online. Have a question about your appliance? Get in touch!
Informações de contato
Badgers Rise, RG5 3AJ, Reading, Reino Unido
- 01182301010
- stuart@promptandprecise.co.uk
- promptandprecise.co.uk
P. & P. to the rescue.
One of the good guys of the appliance repair world.
With our kitchen fridge down, and all the mayhem that accompanies that disaster, Stuart arrived within 24 hrs - on a Saturday - diagnosed the problem and ordered the new part there and then. What more can I say? Polite, efficient, knowledgeable. Well done.

Resposta da Prompt and Precise
Highly recommend
Highly recommend, Stuart was able to come within 2 days of the first call and was able to fix the problem within a week (only because we needed to order a new part). So happy with his service, understanding and price. Will definitely use again.

Resposta da Prompt and Precise
Excellent Oven Repair
Stuart came to repair our oven today to fit a new element very quick to respond. Excellent service friendly polite and efficient. Could not recommend him enough.

Resposta da Prompt and Precise
Fan oven issue
Contacted Stuart re fan oven; quick response and was here in a couple of days; diagnosed problem effectively and efficiently and helped me order part; came back within a week to fit it; amazing service and very happy. would definitely recommend

Resposta da Prompt and Precise
Dishwasher repair
Heater failed on dishwasher. Stuart confirmed the problem on his initial visit and returned exactly as planned to fit a replacement part. Extremely polite, punctual and communicative at all times.

Resposta da Prompt and Precise
A part needed replacing in our Neff…
A part needed replacing in our Neff Double Oven.
Stuart knew what part was needed over the phone, he pointed us in the right direction as to where to buy the part. After it arrived we messaged him and 3 days later fitted it with no fuss. Stuart is helpful, knowlegable and very friendly. He explained he has 16 years of experience with domestic appliances.
Very pleased.

Resposta da Prompt and Precise
Just had the waste pipe on my washing…
Just had the waste pipe on my washing machine replaced by Stuart and Carl. Very pleased with the service, friendly guys would definitely recommend and use again if needed in the future.

Resposta da Prompt and Precise
Contacted Stuart and he came very…
Contacted Stuart and he came very quickly and gave us details of the part we needed for our oven door, which we ordered on line with his help. As soon as the part arrived he returned and fitted it. Very happy with the service Stuart provided, prompt, efficient, helpful and friendly. Would thoroughly recommend.

Resposta da Prompt and Precise
Lived up to their name!
We contacted Prompt and Precise on a weekend with a fault with our washing machine. They responded the same day and had booked in an appointment for the next working day. Stuart was knowledgeable and friendly and had even guessed what the problem might be in advance and bought the necessary part with him. Overall the service was excellent and exceeded my expectations in just how prompt they would be!! I would highly recommend Prompt and Precise.

Resposta da Prompt and Precise
As rare as hens' teeth
I was in danger of being without a dishwasher for the festive period when my old one died and I couldn't get a new one delivered until 23 December. The supplier wasn't able to plumb it in though so I checked social media and found Prompt and Precise who assured me that Stuart would come out the next day to plumb it in. Seeing is believing [especially with plumbers] but Stuart arrived early and finished a tricky job within an hour. He's a knowledgeable chap, reliable and reasonably priced so I will definitely use him again - especially as I'm about to cancel my British Gas Homecare appliance insurance for repeatedly sending out incompetent engineers. Tradesmen you can trust to do what they promise are as rare as hens' teeth.

Resposta da Prompt and Precise
Absolutely thorough service
Absolutely thorough service! Highly highly recommend Stuart, he’s a thorough professional.

Resposta da Prompt and Precise
Stuart and Carl truly live up to the…
Stuart and Carl truly live up to the name of their company. I called them a day ago and they fixed my dishwasher the day after. The problem was rectified quickly and Carl cleaned the whole area after the work really well.
I would recommend Stuart and Carl . Great job, reasonable price and quick service.

Resposta da Prompt and Precise
Faulty Washing Machine
Excellent service! Stuart is very knowledgeable, diagnosed and quickly fixed the problem with my machine. He even cleaned the outside of the machine for me! Very reasonably priced and great to deal with. I wouldn't hesitate to recommend and would use again in a heartbeat. Thanks Stuart!

Resposta da Prompt and Precise
Excellent service
Our tumble dryer stopped working and I called Stuart who came the same day to look at it. He quickly diagnosed the problem, ordered the part and came back to fix it - all done within a few days. Excellent service, very reasonably priced and a really nice man to deal with. Wouldn’t hesitate to recommend.

Resposta da Prompt and Precise
Efficient and reliable service
Efficient and reliable service. Stuart arrive promptly, he is a genuine and very knowledgeable engineer. Fixed the fridge and saved me a fortune by not having to replace it. Would definitely recommend and wouldn’t hesitate to use again.

Resposta da Prompt and Precise
My dishwasher made a strange noise and…
My dishwasher made a strange noise and showed an error code. I phoned Prompt and Precise and Stuart arrived at the arranged time. He fixed the problem. Stuart is a very experienced domestic appliance engineer and I highly recommend him.

Resposta da Prompt and Precise
My oven would not work
My oven would not work. I thought it was the element, rang Stuart who from my description thought it would be. He asked for the model number and came the next day and repaired. Also checked other parts were working ok and giving sound advise. In the past, with warranty repairs, an engineer comes out , orders part then returns. leaving you without your appliance. Will not be taking out extended warranties but will call Stuart. Highly recommended.
He is definitely prompt and precise

Resposta da Prompt and Precise
Dishwasher door not opening fully
Had a problem with a dishwasher door that wouldn't open fully. Called Stuart who offered to come the next day, phoning in advance of his visit. He quickly identified the problem was due to water leaking from the kitchen sink resulting in the cabinet expanding, jamming the door. He wasn't able to solve the problem but offered to come back and help remove the dishwasher when we were ready to repair the cabinet.

Resposta da Prompt and Precise
It’s in the name!
Pleasantly surprised by Stuart’s service. He repaired my fridge and now it works good as new. He also gave good advice. Highly recommend

Resposta da Prompt and Precise
So refreshing to have someone actually turn up so promptly and do an excellent job !
Stuart returned my call straight away and arranged to attend the very next morning. He called to say he was on his way and was very professional and polite. My fridge/freezer problem was sorted out during the visit and I highly recommend him. If I have any problems with any other appliances in the future I would not hesitate to call Stuart. So refreshing to have someone actually turn up so promptly and do an excellent job !

Resposta da Prompt and Precise
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