ProofreadNOW.com Avaliações 346

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They were very responsive and flexible to meet my needs. They also were delivered in time with very high quality. Actually, they delivered one of the documents much faster than expected.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've long used PN, but because of the recent pandemic, we've had to use them more than usual, with very short turnaround times. They've risen to the occasion, turning around our documents quickly and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you! Fantastic and very efficient proof read, thank you very much - you were knowledgeable about the subject matter and did a great job of making it read more easily while respecting the meani... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've worked with ProofreadNOW for a dozen projects. Their website is easy and efficient to use -- it provides enough options to make the right choice for level of proofreading required, cost and turn... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço B2B

Escrito pela empresa

We are an online B2B proofreading and copyediting service that is available to you 365 days a year, 24 hours a day. We provide services for all types of organizations: legal firms, medical organizations, financial companies, educational institutions, and marketing and advertising companies. Every document is reviewed by 2 editors who work to ensure your document conveys your message and is error-free. We work with standard style guides (for example, The Chicago Manual of Style, The American Medical Association Guide to Style, The Associated Press Stylebook) and, most importantly, your style guide. Our completion times range from 30 minutes (for up to 1,000 words) to whenever. You can choose the right completion time based upon your needs and your budget. We're fast, accurate, and easy to work with. Please check our reviews to see what our clients say about us.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

346 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Fast and fantastic

Quick, high-quality turnaround with great suggestions and difficult-to-catch revisions!

21 de outubro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you!

Avaliado com 5 de um total de 5 estrelas

They did a great job

They did a great job, catching things that were inconsistent from different pages in addition to all the usual typos. Also made great suggestions in copy editing.

17 de outubro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

We appreciate your business. Thank you for submitting your review.

Avaliado com 5 de um total de 5 estrelas

How do these proofreaders do it!

How do these proofreaders do it? Can't believe all the things they caught (and/or improved on the readability) that I missed -- even after many readings. Worth every penny in cost instead of big embarrassment with my clients!!!

14 de outubro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thanks, Bruce, for taking time to write a review. We'll be sure to share with the proofreaders.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Turned around my English to Spanish press release translation in a couple of hours! Totally professional and totally reliable!

3 de outubro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for taking time to write a review.

Avaliado com 5 de um total de 5 estrelas

I had a great experience!

I was skeptical but desperate, and so I gave them a try. I'm really pleased with my experience and will definitely be using ProofreadNOW in the future.

1 de outubro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for giving us the chance to show you our quality and responsiveness.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Reliable and thorough. Thank you!

30 de setembro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for trusting us with your documents.

Avaliado com 5 de um total de 5 estrelas

Thumbs up!

Great service, great company. Timely delivery of product, reasonable rates and when I need to talk to a PERSON, someone is always available.

27 de setembro de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for taking time to post your review, Elaine.

Avaliado com 5 de um total de 5 estrelas

Awesome

I have been using ProofreadNOW for the last 5 years and I have always been very happy with their work and professionalism.

24 de agosto de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thanks, Isabelle. We enjoy working with you and look forward to more years of working with you.

Avaliado com 5 de um total de 5 estrelas

Great quality proofreading

Great quality proofreading, fast.

19 de agosto de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for taking time to submit your review.

Avaliado com 5 de um total de 5 estrelas

Accurate and reliable

Accurate and reliable. Appreciate the fact that we're able to choose our desired return time, and that it's always proofed by two readers. Their website submission form is very easy to use.

31 de julho de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thanks for taking time to give us a review.

Avaliado com 5 de um total de 5 estrelas

Fast turnaround

Fast turnaround, accurate proofing.

24 de junho de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for posting your review.

Avaliado com 3 de um total de 5 estrelas

Missed a big mistake in the footer of…

UPDATED
Was contacted about the review left online and was offered some compensation for the footer miss. The special characters and spacing were pointed out that they were only viewed when on a PDF viewer online, but work well in acrobat.

Was happy with the customer service and response to correct or explain the issues brought up in my review.

FIRST REVIEW
Missed a big mistake in the footer of our document that could have had our proposal thrown out. We caught the mistake before printing. Some of the notes from the editor were hard to read do to spacing and special characters.

14 de junho de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

We are very sorry to have disappointed you on this document. Would you please reach out to us at support@proofreadnow.com? Please send us the details of your job so tha we can look into this further. Thank you.

Conni Eversull

Avaliado com 5 de um total de 5 estrelas

Accurate, easy to use, efficient, great price for peace of mind

I love this company, each job is delivered on time (or earlier), any questions are promptly answered, it's so easy to use. I would love a redesign of the portal once you get inside, but still five stars!

5 de junho de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for taking time to submit your review. We are working on a re-do of the portal and are sure you'll be pleased when it's done.

Avaliado com 5 de um total de 5 estrelas

A MUST for any business who wants a…

A MUST for any business who wants a professional presence. Fast, super accurate, and easy to use. I use them weekly. They can do a deep edit or a simple proofing job in as little as an hour. Such a great service and I'm a communications professional!

23 de maio de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

Thank you for taking time to review our services.

Avaliado com 3 de um total de 5 estrelas

Edits were difficult to follow when…

Edits were difficult to follow when looking at the compiled comments in Adobe (comments were not made in order of the text). Throughout the entire data-heavy report it was inappropriately suggested that we change our consistently used term "rate" to "number" or "number of" and to change "rolling 12 month" to "12-month average" (where the total It was clear that they were unfamiliar with data and terminology, and in fact there was a note to change "data are" to "data is," which is incorrect; Data is plural.It was also suggested that we change "patients at risk for or who have overweight or obesity" to "who are overweight or obese," which again shows their lack of knowledge of medical terminology. However, they clearly felt that it was very important to point out that not all fentanyl is illegal and we should consider changing how we worded our information. In short, I had to spend far too much time wading through opinions/invalid corrections (a large percentage of the corrections) and trying to line up the comments. We have had our report proofread by ProofreadNow.com for a number of years, and this is the first year we've run into this issue.

17 de maio de 2019
Avaliação não solicitada
logotipo da ProofreadNOW.com

Resposta da ProofreadNOW.com

We're very sorry to hear that we didn't meet your expectations on this document. As I'm sure you're aware, we offer a 100% satisfaction guarantee. Please contact either Phil Jamieson (philj at ProofreadNOW.com) or me (conni at ProofreadNOW.com) by email or phone at 855-687-3348. We'd like to talk with you to learn more.
*******
UPDATE: Here are responses from the editors to questions posed by the reviewer:

"Edits were difficult to follow when looking at the compiled comments in Adobe (comments were not made in order of the text). "

When processing PDF documents, we make comments using text highlights on the target text in question. If you use Acrobat’s summary tool that prints comments in the right margin with pointers to the text, they are not in order. That cannot be helped. It’s a function of Acrobat. Otherwise, our comments are placed over the offending text in the order the text is read. When there is a large quantity of edits, showing the document with Adobe’s sideline method can be confusing.

"Throughout the entire data-heavy report it was inappropriately suggested that we change our consistently used term "rate" to "number" or "number of." We felt the use of ‘rate’ is incorrect in the context and to change "rolling 12 month" to "12-month average" (where the total It was clear that they were unfamiliar with data and terminology, "

There was no label for “rolling 12 month” so by itself, it appears meaningless, or at least ambiguous. We made a suggestion that would clarify.

"and in fact there was a note to change "data are" to "data is," which is incorrect; Data is plural."

The editor suggested changing an occurrence of ‘are’ to ‘is’ – data can be either singular or plural depending on context. In this context, we believe it is singular. This change reflects the writer’s use of the singular verb ‘was’ later in the paragraph.
Here is an excerpt from Merriam-Webster 11th Collegiate Dictionary’s definition of “data”: factual information (such as measurements or statistics) used as a basis for reasoning, discussion, or calculation—Example: the data is plentiful and easily available
Note the use of “is” in the example from Merriam-Webster.

"It was also suggested that we change "patients at risk for or who have overweight or obesity" to "who are overweight or obese," which again shows their lack of knowledge of medical terminology. "

In medical terminology, it is not said that one is “at risk for…overweight.” Nor is it acceptable to say that one has overweight or obesity. One can be at risk for “obesity” (a noun) or for “being overweight” (a noun-verb combination) but the word “overweight” is an adjective. It’s like saying someone is at risk for sick, or someone is at risk for comatose. A verb is needed.

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