ProofreadNOW.com Avaliações 346

Very reliable, always helpful. I wouldn't submit a project to a client without having ProofreadNOW review it first.

I haven't had any problems getting what I need in a timely fashion. I would say though that the intake form is not super user friendly and is pretty outdated. That would be one thing that I would think about updating. Other than that, I'm happy with the service. Thanks!

Great work. Thank you!

Service has been quick and easy and conscientious.

They always provide great service and go the extra mile to ensure that my documents are always on time and well written.

Great service and we thought you guys did an amazing job. Thanks again.

Overall they added value to my project. Affordable, quick turnaround time. Added a level of polish to our piece that didn't exist before. Some edits weren't perfect... I am not comfortable enough to simply "accept all" changes without review, but the majority were on point and made the document better. I will definitely use ProofreadNOW again in the future. They're a good resource to have.

they were reasonably priced, excellent turnaround time and excellent proofing.

Proofread Now has provided invaluable assistance for my writing project. They are timely and professional and I will continue to use them for every project.

We've been using ProofreadNOW for years and they have always been fantastic.

The service provided is always great, accurate, and quick. However the navigation and access of the website takes away from your customer service. The website is extremely hard to navigate through, such as how to cancel a job or edit a case/review before it is seen by PRN. I understand cost, but customer experience is important as well. I would highly suggest considering a new site to match the great work PRN delivers.

We have used this company as our Proofreader for years and have always been very impressed with their work. They also have wonderful customer service and a nice simple to use website to submit the jobs for proofreading. All in all we couldn't give them any less than 5 stars*

I think Proofread Now is great. Usually there are more edits than I use, but I would rather be safe than sorry!

For my job, I am required to submit certain documents to PRN, and more often than not their proofing is ultimately helpful to our process. However, using their service can be frustrating, and their quality is inconsistent.

The proofread now website is outdated, clunky and not user-friendly. For example, a "Remember Me" button for logging in (I do so daily) would be nice, as well as easier ways to check on jobs and message the proofreaders. I would also suggest PRN simplify their messaging—the notes around the site are unorganized and overwhelming, both visually and content-wise.

My main frustration with the site has been the discrepancy between the time estimates and when the job is returned, especially the lack of communication from PRN when a job is not anticipated to meet the estimated deadline. After speaking with our account representative, we did experience improved return times and more accurate estimates. I just don't think the burden of keeping up on a job after it's been submitted, and reaching out to the proofreader after the deadline has passed, should fall on the customer. It would be more helpful and a better service to the customer if the proofreaders were proactive in reaching out if any delay in deadline was anticipated.

One example, I submitted a long document and was given the estimate of six hours until completion. Upon the six hour mark, I reached out to the proofreader to ensure my project would meet the deadline, as the clients I was working for were expecting it to be done around that same six-hour deadline. I was told that the proofing would take an additional half hour and then, upon receiving the document, was told that not all links were checked due to the length. If I had been updated of these delays along the way, I could have kept my clients updated and had a better experience overall. However, I had to reach out to see where my project stood and then, in the end, received a document that was not fully reviewed.

I have also had times when, even in very short documents, our proofreaders missed items noted in our style guide, or suggested we make an edit that our style guide clearly advises against.

Summary: I wish I could count on PRN to adhere to our style consistently and keep us updated with project delays along the way, and it would be nicer as a user if they streamlined their website.

excellent and very prompt

great service. Very fast turnaround and they always do excellent work.

We use them for everything. Literally everything. They're great