Property Claim Assist Avaliações 

66
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a house fire that started on my neighbours side, straight away Gary got me more AA money for accommodation. The process took a very long time but that was mainly due to insurance. Insurance only w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were flooded January 2025. It was a terrible & overwhelming experience & without the knowledge & experience of Simon we don’t know how we would have got through it. He was quickly on the case req... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The issues were the failure of a damp course and tree roots breaking a pipe. The Guarantee Protection Insurance denied that the damp course had failed. 3 independent surveys later they were forced to... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot recommend Property Assist enough. From the moment I met Simon, on the morning my house was struck by lightening, he made what was an incredibly stressful time easier - taking the reigns and... Ver mais

Detalhes da empresa

  1. Ajustador de Perdas
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  3. Companhia de seguros

Escrito pela empresa

Our professional team of claim consultants will handle the entire claims process on your behalf, whilst providing you with the same level of expertise and industry knowledge that your Insurers have on their side. We work for you to protect your interests, ensuring you receive your full entitlement under the policy. If you use one of our recommended, highly respected contractors to put your property back in order, our services cost you nothing.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

66 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(66)

14 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Well worth it

Had a house fire that started on my neighbours side, straight away Gary got me more AA money for accommodation. The process took a very long time but that was mainly due to insurance. Insurance only wanted to demolish half the house and patch it back up. Property claim assist fought for it to be a full demolish and rebuild. Gary always messaged me back including out of hours and answered all my questions and was always on to insurance whenever I asked. I can 100% say property claims assist got me way more than if I just went through insurance, definitely worth it.

1 de agosto de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you for taking the time to leave such a detailed review, Jayden. Experiencing a house fire is incredibly traumatic, so we are glad Gary was by your side from day one.

Determining the full scope of structural repairs following major fire damage can be a very complex process. We are pleased Gary was able to secure your alternative accommodation funding straight away and ensure the claim was settled for the full demolition and rebuild your property required.

Navigating a major claim naturally takes time, so we are so glad that Gary’s proactive approach, regular updates and out-of-hours support helped bring you clarity and peace of mind throughout.

Thank you for trusting Property Claim Assist to stand in your corner. We send you our warmest wishes for the future.

Warm regards,

The Property Claim Assist Team.

Avaliado com 5 de um total de 5 estrelas

Flooded

We were flooded January 2025. It was a terrible & overwhelming experience & without the knowledge & experience of Simon we don’t know how we would have got through it. He was quickly on the case requesting for dryers and helping us get rented accommodation. He handled every single aspect of our complex claim & kept us updated regularly. Whenever we phoned him with questions he always replied & calmed our worries. Thank you Simon.

20 de setembro de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you for taking the time to share your experience, Lisa.

Experiencing a flood is a terrible and overwhelming ordeal, and we are glad that Simon was on hand to guide you through such a challenging period.

Arranging drying equipment and securing suitable rented accommodation quickly are essential first steps, and Simon was committed to managing every aspect of the claim to relieve you of that burden.

Navigating a complex claim naturally brings a great deal of anxiety, so knowing that Simon provided clear updates and reassurance whenever you called is wonderful to hear. We will be sure to pass your kind words on to him.

Thank you for placing your trust in Property Claim Assist, Lisa. We offer our very best wishes as you settle back into your home.

Warm regards,

The Property Claim Assist Team.

Avaliado com 5 de um total de 5 estrelas

When the fire brigade has left

If you are unfortunate enough to have a fire in your home, or need to make a claim on your property insurance, Property Claim Assist are the people I would recommend you call.
After my own house fire, I couldn't see how I was ever going to get my home back. The kitchen was destroyed, with the roof collapsed onto the floor and every piece of equipment in it ruined. The rest of the house had extensive smoke damage, including all the furniture.
Looking at the damage, it was difficult to imagine how the house could ever be restored. This was where Property Claim Assist made such a difference.
They were there when the claims adjuster visited and worked on my behalf, making sure my interests were properly represented and that I received a fair settlement.
They arranged the contractors and appointed a project manager to oversee the repairs, keeping me informed throughout and holding regular progress meetings to deal with any issues.
What initially seemed like an almost impossible task was gradually turned into a process I could understand and have confidence in.
Do yourself a favour: keep Property Claim Assist's contact details with your insurance documents. Hopefully, you'll never need them, but if you do, you'll be very glad you have their number.

11 de setembro de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Dear Ian,

Thank you for taking the time to share such a detailed and thoughtful review. Experiencing a house fire with extensive structural and smoke damage is a devastating ordeal, and it is completely natural to feel overwhelmed when facing what seems like an impossible task.

Representing our clients' best interests during loss adjuster visits and taking full ownership of project managing the restoration are central to what we do. We are glad that our team's coordination of contractors, regular progress meetings and clear communication provided you with confidence and clarity throughout the rebuild.

Knowing that we helped restore not only your home but also your peace of mind during such a critical period means a great deal to us. We truly appreciate your strong recommendation, Ian, and thank you for placing your trust in Property Claim Assist.

Warm regards,

The Property Claim Assist Team.

Avaliado com 5 de um total de 5 estrelas

Following the devastating fire at my home

Following the devastating fire at my home, your guidance and understanding have made a significant difference in helping me navigate a situation that felt overwhelming.

As Liam will know, the past year has been particularly difficult for me. With the loss of my husband just seven months ago, I found myself grappling not only with grief but also with the aftermath of losing my home and all of my belongings due to the lack of insurance. When my husband fell ill almost 16 months ago, I made the difficult decision not to renew our insurance policy, a choice I now deeply regret. Having spent over 50 years with coverage, being without a policy for the past 13 months has left me feeling vulnerable and exposed.

Your regional manager, Liam, was exceptionally helpful during this process. His genuine concern and compassionate approach were evident from the moment he arrived. He took the time to listen to my concerns, which helped alleviate some of the anxiety and stress I felt about losing everything.

The level of personal care and attention I received from Liam was truly remarkable, and it made a world of difference in how I coped with the situation.

If I had the foresight to maintain my insurance, I would undoubtedly choose to work with you both. Your professionalism, combined with your heartfelt empathy, has reinforced the importance of having a supportive team during such trying times. I sincerely appreciate all the time and effort you have dedicated to assisting me.

Please extend my thanks to Liam for his visit and support. I apologise if I took up any unnecessary time, but it was truly invaluable to me. Your collective efforts have been a beacon of kindness during this dark period, and for that, I am incredibly grateful.

Thank you once again for everything.

3 de maio de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Dear Ms Bastille,

Thank you for taking the time to write such a deeply moving message. We are profoundly sorry for the loss of your husband and for the immense hardship you have endured following the fire at your home. Facing such grief alongside the loss of your home and belongings is an unimaginable challenge.

While we were unable to act on your behalf in an official capacity, our primary duty will always be to offer care and support to those in our community during their darkest moments. Liam was truly honoured to meet you, and he was more than happy to give you his full time, attention and listening ear. Please never feel you took up unnecessary time - providing comfort and a helpful direction when you felt most vulnerable was the absolute least we could do.

We will ensure your kind words are passed directly to Liam, who will be deeply touched by your message. On behalf of everyone at Property Claim Assist, we send you our thoughts and heartfelt support during this exceptionally difficult period.

Warm regards,

The Property Claim Assist Team.

Avaliado com 5 de um total de 5 estrelas

Big thumbs up to Property Claims Assist

Big thumbs up from us for Property Claims Assist. Our house was flooded to a depth of 2 foot for 48 hours in the depths of winter. Nightmare situation but to have someone on your side who knows their way around insurance claims and who responds instantly with advice and support at any time has been a godsend. All the stress of communication with the insurance company was dealt with by Property Claims Assist, including three complaints that were upheld, and nothing has been too much trouble.
We received every penny of our claim and a refurbished house which we are now refurnishing.
If we had a similar problem again, would we go to Property Claims Assist? You bet we would!

6 de janeiro de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for the fantastic review and the big thumbs up, Julie! We are incredibly grateful for your recommendation - knowing you would choose us again is the best compliment we could ask for.

Dealing with a two-foot flood in the depths of winter is an absolute nightmare, and it can quickly feel completely overwhelming. Our main priority is always to handle the stress of the communication and navigate the complex claim details so that you don't have to. We are absolutely delighted that we could secure every penny of your claim and help guide you toward a fully refurbished home.

Thank you for trusting Property Claim Assist to get you back on track. We hope you have a wonderful time refurnishing your home, and we wish you all the very best!

Avaliado com 5 de um total de 5 estrelas

Highly Professional service achieved!

I would like to leave a grateful review about Simon and Tom’s services in our very difficult case.
In January 2025, a disaster happened—my son’s house was severely damaged by a huge fire caused by illegal activities carried out by tenants in his buy-to-let property. The 2 floors and the roof were completely destroyed. The stairs, windows, and entrance door were blown away.
After four months, the insurance company paid only enough to rebuild the roof, and the case was then closed.
When Simon Colburn offered to help us make a complaint to the Financial Ombudsman Service, we couldn’t believe it was possible. However, we had nothing to lose, so we agreed.
To be honest, we didn’t believe any money could be recovered. We had already asked our friends to lend us money for the renovation. My son still had to pay his mortgage, so we desperately needed to rent the property out again as soon as possible. It was a very difficult 10 months—we used all our credit cards, and our friends were patiently waiting to be repaid. Tom kept us regularly updated, although at times I felt we were waiting in vain.
I refinanced my property in order to pay off debts, and eventually we managed to prepare the house for renting again.
Then a miracle happened. Tom asked us to send details of our renovation expenses—the ice was finally broken!
Tom Butcher worked tirelessly on our case, and now we are able to repay almost all of our debts. Justice prevailed because people like Tom exist.

20 de abril de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for sharing your story, Natasha. We are incredibly grateful for your review and so glad to hear about the successful outcome for you and your son.

Discovering that a property has been severely damaged by fire is heartbreaking, and trying to handle the aftermath along with the financial pressure of a mortgage and renovation debts can feel completely overwhelming. Our priority is always to stand by our clients when they feel they have nowhere else to turn, and we are so pleased that Simon and Tom could provide the guidance and support needed to turn things around.

I will be absolutely delighted to pass your kind words on to Tom and Simon. Tom will be so pleased to know that his hard work and regular updates helped lift that heavy financial weight from your shoulders.

Thank you for trusting Property Claim Assist to be in your corner. We wish you and your son all the very best with the newly renovated property.

Avaliado com 4 de um total de 5 estrelas

Well done Gary and team

Our house in Birmingham was flooded due to frozen pipe burst in Jan 25 while we were on holidays. I got in touch with Property Claim Assist (PCA), when I was fed up in dealing with the insurer and their associate loss adjuster, as there were significant delays at their end, even to initiate the basic drying process. Once the initial agreement with PCA was completed, Gary helped mobilisation of their associate team quickly to strip off the carpet and initiate the thorough drying process across the property. He took the control in dealing all matters with insurer in getting the reinstatement work progressed and delivered the property back to us without further delays. Thanks Gary and team for your promptness and timely support.

Having said that, I should mention a few words of admonition. The loss adjuster contacted both Gary and I expressing their willingness to initiate the carpet reinstallation work. Whilst I missed the email, I didn't expect Gary as a service provider would miss as well. This turned out to be a considerable delay in getting the carpet work done, thereby loss at our end, incurring two months of rent not being paid by the insurer. Probably Gary and team might have lost the track of progress as per the plan, that needs improving at his team's end.

Apart from this I have absolutely no complaints against the initiative Gary took to help us out in o e of the most trying g moments of our life. I am very grateful to him for this humane touch in service.i would highly recommend Gary to anyone who seeks similar service.

30 de janeiro de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for your honest and detailed review, Partha. We are incredibly grateful for your recommendation and your appreciation of Gary’s support during such a difficult time.

Coming home from holiday to a flooded house is devastating, and we are glad Gary could step in quickly to handle the drying process and take the pressure of the claim off your hands.

We also sincerely appreciate your feedback regarding the carpet installation. We are very sorry for the communication gap that caused a delay. We take this seriously and will use it to sharpen our tracking processes moving forward.

Thank you again for trusting us and helping us improve our service. We wish you and your family all the very best.

Avaliado com 5 de um total de 5 estrelas

Mr A.L

Usually Im person ho not leaving any reviews but this case is different! In our life come biggest life problem. Our house was damaged on fire thanks firefighters wasn’t burning to ashes. Then PROPERTY CLAIM ASSIST step in with Gary on front and make a huge differences in this complicated time for us. They did take a stress from my family did help all ways how impossible event more than they shut. I wish this page have more stars because 5 is not enough. Hope no one have this hard time in your life but if you do definitely choose this company .

7 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for taking the time to share your story, Aurimas, especially since you don't usually leave reviews. Knowing that you would give us more than 5 stars if you could is the ultimate compliment for our team.

Going through a house fire is one of the most devastating things a family can experience, and the aftermath can feel completely overwhelming. Our main goal is always to shoulder that immense stress so that you can focus on your family. I am so glad that Gary and the team were able to step in, guide you through such a complicated time and go above and beyond to support you.

Thank you for trusting Property Claim Assist during such a difficult chapter, and we wish you and your family a wonderful, fresh start.

Avaliado com 5 de um total de 5 estrelas

Insurance claim

I can't praise property assist enough and especially Tom Butcher for helping me overturn a declined insurance buildings claim. They were totally professional and superb in all the actions they took to come to a successful conclusion for me.
I would recommend this firm every time.

4 de março de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for your kind review and for your high recommendation.

Having a buildings claim declined can be an incredibly stressful and worrying experience. Our priority is always to ensure our clients have the right expertise on their side to navigate these complex situations, so we are absolutely delighted that we could help overturn the decision and achieve a successful conclusion for you.

I will be sure to pass your praise on to Tom; he will be thrilled to know that his professionalism and actions made such a positive difference.

Thank you for choosing Property Claim Assist. We wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

Mums flooded cottage

Mums cottage was flooded in October 2023 at the time she was 89, I contacted Claim Assist and spoke to Simon and appointed them to sort the claim out, from the word go he kept me updated every step of the way offering lots of help and positivity, the insurance company were absolutely useless and there loss adjuster even worse considering mum was 89 they couldn’t care a less thank goodness Simon understood the insurance industry and was on our side, who went above and beyond to assist me with mums insurance claim
It would have taken so much longer if I had it to do myself, I am not sure how anyone would cope without a loss assessor in this scenario
he even got mum a considerable cash payout for all the mistakes and time wasting the insurance company put us through, if we were claiming ourselves I am sure this wouldn’t have happened,
I would recommend anyone faced with a major claim to engage with Property Claim Assist
the whole process has been just amazing
I cannot fault this company. I would definitely recommend them to my family and friends.

A special huge thanks to Simon who has been exceptionally caring and supportive.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Property Claim Assist

Resposta da Property Claim Assist

Thank you so much for your kind words, Paul. We are incredibly grateful for your review and your recommendation to family and friends.

Dealing with a flooded home is deeply stressful, and managing a complex insurance claim on top of everything can feel completely overwhelming. Our goal is always to take that pressure off your shoulders, and I am so glad Simon could step in, use his industry expertise to guide you through, and secure a fair outcome for your mum.

I will be delighted to pass your special thanks on to Simon. He will be deeply touched to know his care, positivity and regular updates made such a reassuring difference for you both during a challenging time.

Thank you for trusting Property Claim Assist to look after your family. We wish you and your mother all the very best.

Avaliado com 5 de um total de 5 estrelas

In December 2025 our lives were turned…

In December 2025 our lives were turned upside down with severe floods. We received a knock at the door from an employee of Property Claim Assist called Liam. From the first interaction Liam was professional but incredibly empathetic. He took time to understand our situation and went above and beyond and returned with a case of water for us as the water was out of use. If I had not been so silly to cancel my insurance policy to save a few quid leading up to Christmas I would certainly use these, Liam didn't walk away after I told them that we have not go insurance, he contacted someone he works with and arranged a meeting with a broker for me. Now I am fully covered and can relax knowing if this happens again, thanks to Liam & Kris

19 de dezembro de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for taking the time to share this James. We were incredibly sorry to hear about the flooding you experienced in December - it is a devastating situation for any household to face, especially during the festive period.

While we couldn't act for you in a professional capacity on this occasion, our team believe in helping people first. We are so glad that Liam was able to offer some immediate support with the water and, more importantly, that he could help guide you toward a broker to ensure you are protected for the future.

Your kind words mean a lot to us. While we hope you never have to face such a situation again, we are pleased to know you now have that vital peace of mind.

Wishing you and your family a much brighter and more settled year ahead.

Warm regards,
The Property Claim Assist Team

Avaliado com 5 de um total de 5 estrelas

Lost our home due too housefire.

David aldwinckle and Simon colburn came onboard when we lost most of our home due to a fire David was very helpful and informative and got us on track because we was very new to everything that was going on we knew we was in good hands and simon kept us updated every step of the way if we needed to know anything he was always there to answer the phone thankyou for all the help once again.

20 de junho de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for your kind words Sheila. We are incredibly pleased to hear that Simon and David were able to provide the support you needed during such a difficult time.

Losing so much of your home to a fire is a devastating experience, and being new to everything in the middle of a disaster can feel completely overwhelming. Our priority is always to ensure our clients feel they are in safe hands from day one. I will be sure to pass your thanks on to David and Simon; they will be delighted to know that their regular updates and being at the end of the phone made a real difference to you.

Thank you for trusting Property Claim Assist to get you back on track. We wish you all the very best.

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

From start to finish I have had no issues with Property Claim Assist. From the administration side to the workmanship I cannot fault this company. I would definitely recommend them to my family and friends.
Again a big thank you to Tom Butcher who was in charge of my project.

17 de dezembro de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for your kind review John and for your recommendation to family and friends - there really is no higher compliment for us.

We are delighted to hear that you had a seamless experience, from the administration right through to the final workmanship. We know that property claims can be disruptive, so we strive to ensure that every stage of the process is as faultless and stress-free as possible for our clients.

It was a pleasure assisting you, and we thank you for choosing Property Claim Assist.

Avaliado com 1 de um total de 5 estrelas

Dreadful experience

Dreadful experience. Total lack of project management. Unable to provide contractors in Devon and Cornwall so unacceptable delays. Poor complaints procedure and unwillingness to find solutions.

5 de novembro de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Dear Amanda,

Thank you for bringing these serious concerns to our attention. We are genuinely troubled to hear about your experience, especially regarding the claims of a "dreadful experience," poor project management, and significant delays in the Devon and Cornwall areas. We take these points very seriously.

We immediately cross-referenced your name with our client database to investigate the details of your claim.

However, we have been unable to locate an active or completed file matching the name 'Amanda' in our records.

We sincerely hope this is a simple administrative error; perhaps a different name was used during the initial claim registration. We want to fully investigate and resolve the issues you’ve raised.

Next Steps to Resolve This
If you are a client of Property Claim Assist, please help us find your file right away so we can address your concerns about contractors and the complaints procedure.

Please call us directly at 0333 577 5750 or email info@pc-assist.co.uk and provide us with the full name and claim reference number associated with your case.

If, after searching your details, we confirm that this review was intended for a different company, we would greatly appreciate it if you could amend or remove it, as it misrepresents the service we strive to provide.

We look forward to hearing from you to get this rectified.

Avaliado com 5 de um total de 5 estrelas

Property Claim Assist provide a 5 star service

Before dealing with Property Claim Assist, I had never even heard of a Loss Assessor, but after an almost total loss house fire in a rental property we owned, I couldn't have been without one. Simon helped us from the beginning in dealing with a complicated claim. He reviewed the policy and coverage, liaised with the insurers and made the whole situation smooth, relieving us of paperwork and stress. With his extensive knowledge of the sector we were able to get a great outcome and the house restored to an exemplar standard. I fully recommend their service.

20 de outubro de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you for sharing such a detailed account of your experience, Danielle. Dealing with an almost total loss fire in a property is an incredibly traumatic event, and we are so glad that Simon was there to provide the support you needed from the very beginning.

Many people aren't aware of what a Loss Assessor does until they are faced with a crisis. We are pleased that Simon’s expertise helped simplify the complexities of your policy and, most importantly, took the burden of paperwork and negotiation off your shoulders.

Our goal is always to ensure that out of such a difficult situation, a property is restored to the highest possible standard. Knowing that your house has been returned to an exemplar condition is the best outcome we could hope for.

Thank you for your recommendation and for trusting Property Claim Assist during such a challenging time.

Avaliado com 5 de um total de 5 estrelas

Complex case impeccably solved

I had a very complicated lengthily case with several parties involved; many times I lost the will to live...

Gary and the teem proceeded diligently, professionally, pragmatic, even carrying for my sanity.

I am deeply grateful to Gary managing to solve such a complex case; THANK YOU

9 de outubro de 2025
Avaliação não solicitada
logotipo da Property Claim Assist

Resposta da Property Claim Assist

Thank you so much for your review Emi. We are truly grateful for your kind words.

When several parties are involved, the process can become incredibly overwhelming. We believe our job isn’t just to manage the technicalities of a claim, but to provide a sense of calm and support for our clients during their most stressful moments. Knowing that Gary and the team were able to offer you peace of mind - and help protect your well-being while resolving the case - means a great deal to us.

We are so pleased that we could reach a successful conclusion for you. Thank you for your patience and for trusting us to see this through to the end.

With our very best wishes,
The Property Claim Assist Team.

Avaliado com 5 de um total de 5 estrelas

Subsidence claim

Gary and the team at Property claims assist supported us with a very complex subsidence claim on our property.
We brought them in after the insurer denied the claim and we successfully challenged their decision through the financial ombudsman.
It was of real value to have someone who understood the insurance industry on our side, and it greatly aided us to get a successful resolution of the claim.

30 de agosto de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you so much for taking the time to share your experience Martyn. We are absolutely delighted that we were able to help you achieve a successful resolution on an incredibly challenging subsidence claim.

Dealing with an initial denial from an insurer is a daunting prospect for any homeowner. As you mentioned, the insurance industry can be complex, and our primary goal is to level the playing field so that our clients don't have to face these hurdles alone. We are very pleased that our team's expertise provided the support you needed to navigate the Financial Ombudsman process effectively.

Thank you for trusting Gary and the rest of the team to be in your corner.

Warm regards,
The Property Claim Assist Team

Avaliado com 5 de um total de 5 estrelas

A big thanTom Butcher, refreshingly frank and honest.

A big thank you to Tom Butcher for a refreshingly frank and honest conversation. His clear advice and guidance has proved crucial. Importantly Tom was prepared to tell me what I may not have wanted to hear and his unflinching approach is exactly what I needed. I would highly recommended Tom and Property Claim Assist.

8 de maio de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

We know how important honest, straightforward advice is when dealing with complex claims, so it’s encouraging to know Tom was able to provide exactly what you needed.

Tom’s clear guidance and thoughtful approach clearly made a real difference, and we’re pleased you found working with him so valuable.

Knowing you’d recommend Tom and the company means a lot to us. Thanks so much for your kind words Rob!

Avaliado com 5 de um total de 5 estrelas

Above and beyond

I was dubious about providing my details for a call back but I am very glad I did. I received a call from Tom Butcher who went above and beyond to assist me with my insurance claim issues. He was very friendly, knowledgeable and a pleasure to work with. I fully recommend him and the company. Thanks Tom.

16 de junho de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

It’s great to hear that Tom’s friendly and knowledgeable approach made a positive difference during your claim. We’re glad you found working with him a pleasure.

Knowing you’d recommend Tom and Property Claim Assist means a lot to us. Thank you for your kind words Matthew!

Avaliado com 5 de um total de 5 estrelas

From fears to joy.…

When a burst pipe caused a flood in my village cricket club pavilion Property Claim Assist were recommended by a relative of one of our committee. When I spoke to Simon and he outlined the service his company offered I explained that it sounds great but as a small club we could not afford such a service. He explained that it would not cost the club and from that moment he took over negotiations with the insurers and arranged for all necessary trades to attend. At the outset I was really worried that we would not get full reinstatement but the work has now been completed to a very high standard and we are delighted. A really professional service and I would recommend anyone faced with a major claim to engage with Property Claim Assist. Thank you.

2 de junho de 2025
Avaliação não solicitada
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Resposta da Property Claim Assist

Thank you for sharing your experience, John. We understand how stressful unexpected damage like a flood can be, especially for a village club.

We’re glad Simon was able to explain how our service works and ease your concerns about costs from the very start. It’s wonderful to hear that the negotiations and repairs have been handled professionally and to a standard that you’re delighted with.

We really appreciate you spreading the word about our services. Wishing you and the club all the best moving forward.

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