Prostobox Avaliações 

190
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I am a professional shopper who has been placing orders from iHerb.com for over 10 years. Recently, I’ve been using prostobox.com for my orders. Why them? First of all, their shipping rates are reason... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Works well in most cases but in case of real problem support stop answering and do nothing to solve it. Have a 200 usd parcel stack in Customs because of their broker has failed fulfillment and there... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Очень понравилось. Большой ассортимент, простая форма заказа. Интуитивное меню. Выбрал и заказал кроссовки для себя , сына, жены. У нас они стоят гораздо дороже, качество тоже. Ранее заказывал через д... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de frete e correio

Escrito pela empresa

Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

190 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(190)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Fast delivery of packages to Russia

Fast delivery of packages to Russia, excellent service. I will be ordering more. Track number PCT000000755721

2 de maio de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Prostobox.com

I ordered sneakers from America through Prostobox. Bought New Balance from Joes New Balance Outlet. Other delivery sites from America could not buy there for various reasons. And the best discounts on these sneakers are from Joes New Balance. I just got them and I'm completely satisfied. Without any marriage. Moreover, the purchase was made through the buyers of a simple box. So now I am a happy owner of new sneakers)))
Tracking number PCT000000471704

18 de maio de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 1 de um total de 5 estrelas

 Воры и мошенники

Дно, а не сервис , арестовал 7 посылок и заблокировали аккаунт, сказали отправлять в магазин обратно а так же доплачивать за каждую посылку по 50$, учитывая что срок возврата прошел, то я должен просто подарить магазину посылки и еще поделиться деньгами с ними, поддержка перестала отвечать и просто игнорирует, не рекомендую пользоваться

14 de maio de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Здравствуйте, сожалеем, что возникла такая ситуация. Пожалуйста, свяжитесь с нашей поддержкой — постараемся
разобраться.

С уважением,
Команда поддержки клиентов prostobox.com

Avaliado com 5 de um total de 5 estrelas

I wanted to order books from Amazon

I wanted to order books from Amazon, but they stopped delivering to Russia, so I decided to use the delivery service - I chose at random. In the end I was satisfied with the service: the product was ordered on the 15th and arrived at the post office by the 28th. The books were well packed and came without any damage. The support team was helpful with questions at all stages of the order.
From the disadvantages I would say that the process of converting the currency is not clear - the package came out a little more expensive than expected.
At any rate I did not have any other problems and will use this service in the future as well.
Tracing of the parcel - PCT000000748057

28 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 1 de um total de 5 estrelas

Do not trust them

Vyrazheniye "Kliyent vsegda prav" - ne nash sluchay. Navyazyvayut dopolnitel'nuyu upakovku, vrut chto eto delayetsya iskhodya iz pravil perevozchika, v itoge vykhodyat za predely gabaritnogo gruza i ty pereplachivayesh' +150 dollarov za dostavku. Po vremeni v puti - absolyutno ne sootvetstvuyet zayavlennym srokam. Podderzhka nikakaya - ty zadayosh' konkretnyy i ochen' podrobnyy vopros, no operatory chitayut tol'ko pervuyu strochku i otvechayut na neyo, v itoge ty zadayosh' neskol'ko malen'kikh voprosov, i na kazhdyy ukhodit posledovatel'no po dva dnya, i kazhdyy raz v nachale ozvuchivayesh' pros'bu chtoby prochitali tvoyo soobshcheniye tselikom. S momenta postupleniya tvoyego tovara k nim na sklad, ty stanovish'sya zalozhnikom situatsii i podchinyayesh'sya vsem ikh netselesoobraznym "korrektirovkam". Teryayesh' i vremya i den'gi. Luchshe nayti chastnogo chelnoka chestnoye slovo... I samoye glavnoye - ne smotrite na reyting, oni predlagayut kliyentam ostavit' otzyv v obmen na 3 dollara na balans! I konechno kazhdyy kto nakonets-to poluchil dolgozhdannuyu posylku, khochet khot' kak-to kompensirovat' sebe vse eti moral'no-unizitel'nyye khlopoty. Eto pryam merzko.
Ещё
1 086 / 5 000
Результаты перевода
Перевод
The expression "The customer is always right" is not our case. They impose additional packaging, lie that this is done based on the rules of the carrier, as a result, they go beyond the limits of the overall cargo and you overpay +150 dollars for delivery. In terms of travel time - absolutely does not correspond to the stated deadlines. There is no support - you ask a specific and very detailed question, but the operators read only the first line and answer it, in the end you ask a few small questions, and each one takes two days in succession, and each time at the beginning you voice a request to read your message entirely. From the moment your goods arrive at their warehouse, you become a hostage to the situation and submit to all their inappropriate "corrections". You waste both time and money. Better find a private shuttle honestly...
And most importantly - do not look at the rating, they offer customers to leave a review in exchange for $ 3 on the balance! And of course, everyone who has finally received the long-awaited package wants to somehow compensate for all these moral and humiliating chores. It's downright gross.

12 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

We're sorry to hear your experience didn't meet expectations. Please reach out to our support team and we'll be happy
to look into the details of your case.

Best regards,
Prostobox Customer Support Team

Avaliado com 5 de um total de 5 estrelas

Ok. Good

I ordered a parcel on the prostobox website. Track PCT000000707269. The service works very smoothly, they have excellent employees who help to set up work on the phone or in a chat. I really liked that everything was wonderfully packed and weighed. The speed was excellent, delivered in about a month from America to Russia. Therefore, I will continue to use them and recommend them to everyone

31 de janeiro de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

I have been using Prostobox since…

I have been using Prostobox since August 2022. Everything has always been satisfactory. Where do the negative reviews come

In my case I received my 11th parcel intact. PCT000000751218

From the time of my order from the site Iherb (April 12) to postamta in Russia has passed 10 days! Previous parcel took 14 days.

The previous parcel took 14 days. The guys are working, fixing all the little bugs, mainly caused by the new sanctions. The price is adequate.

In the ticket did not write, because quickly get answers in the chat in a private office.

Other companies as an alternative I will not even consider.

I recommend it to all my friends.

23 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Выбрал этот сервис и нежелею

Выбрал этот сервис и нежелею. Заказал через эту службу несколько товаров. Оплатил в рублях. Они моментально выкупили мой заказ. Ну и дальше по их схеме через почту России всё привезли. Да конечно курс конвертации не маленький. Но всё равно в такой ситуации это отличный вариант.
Трек: CQ003580587RU

17 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com

Avaliado com 4 de um total de 5 estrelas

Неплохо

Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

18 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com

Avaliado com 5 de um total de 5 estrelas

Awesome site!

Awesome site! The sneakers ordered on the official NIKE website were redeemed for FREE and delivered at good prices. I really want to, thanks to the site!

4 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

All greats!

I used this intermediary after a long pause, they used to be pochtoy.com. Convenient and easy site, I ordered everything myself without the help of managers. Purchases were made on Amazon and New Balance. Everything came in different parcels and was in storage (the service gives 45 days for storage absolutely free). Then did a parcel consolidation, removed extra containers, boxes. Took three days to assemble, then the parcel left the U.S. My fare was the most economical, from the U.S. to Finland and then to Peter and Moscow. From the time of sending from the U.S. to receiving in Moscow was 25 days, more than satisfied the time, the track CQ003565885RU shows everything. I am very satisfied, will use it in future. I have no problems at all.

4 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Good mail forwarding service

Used this service to forward three packages from US to Russia, overall had a good experience, outside of some minor issues, that were quicly resolved throught support. The site is well designed and easy to use, packages arrived quickly.

1 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Hello, Egor!
Thank you for the review and for describing how your three packages made their way from the US to Russia. Thank you as well for the note about the site being easy to use and for mentioning that the minor issues were sorted out through support. If anything comes up with future orders, a support ticket on the Prostobox website is the way to reach us, and we will gladly handle your next package too.

Best regards, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Good and fast delivery. The goods arrived intact, I recommend.

1 de abril de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Prostobox is just great!

Ordering through this mailforwarder for the second time, I buy shoes on the American site 6pm, comes out cheaper than here, and sometimes manages to allocate a unique model. So, for example for me were shoes Sperry Darkwater, passed in them all fall and winter and just now change shoe into sneakers, I love these shoes! And because they have such a buying history with them, I love them even more.

I ordered the goods through simplebox, it was already in the period of the N-th sanctions package, so I was skeptical about the delivery time (previous parcels arrived in a week, but still our valiant customs sometimes keeps foreign shipments for a long time). And now I'm getting ready with a month of waiting for the parcel after receiving the track and then, unexpectedly, in a week and a half I received a notice that the parcel is already in Europe, and after 2 weeks, that you can already pick up at the local office of issue!

I was in pleasant shock).
As soon as I saw it, I rushed to pick it up. The parcel is intact, well packed, these boots could be used as a gift, the box was so well preserved)).

In short, thank you very much justbox for the opportunity to order cheap products from America (they are really cheaper than other mailforwarders).
And especially noteworthy is their customer service. I liked the communication with them, their professionalism is at a high level. I had a small problem with depositing my account and it was solved in a matter of minutes.

16 de setembro de 2022
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

I've used this service several times

I've used this service several times. I ordered iPhones, Macbooks, books, and various electronics.
All the parcels came pretty quickly. The cost was also not too expensive.
The parcel came to the collection point near my house, which is very convenient.
In general, I recommend!

20 de outubro de 2022
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

I ordered iPhone and MacBook through…

I ordered iPhone and MacBook through this service. Everything ok, delivery is inexpensive and fast. I used to use other intermediaries, but settled on this one.

27 de outubro de 2022
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

Thanks

Thanks, it's really very easy, received my box fast, the support team is very responsive

25 de março de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 5 de um total de 5 estrelas

I ordered a gaming monitor from the…

I ordered a gaming monitor from the USA. It was received at the Prostobox warehouse on March 2, and I picked it up at the shipping center in Moscow on March 20. There was not a scratch on the box.
I ordered additional shrink-wrapping and warning sticker about fragile package.
Track number PCT000000732509

2 de março de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 4 de um total de 5 estrelas

Good shipping service from USA

I used this service to order the necessary dietary supplements from the American site iHerb. Convenient and understandable site, created a personal account, received my American address for delivery. On the site itself, I paid with my personal card, after iHerb shipped the order, I entered the package into the Prostobox personal account. Parcel No. ******* was in the warehouse for a long time and was sent only on 31.01. I hope this situation doesn't happen again. On 23.02 I picked up the parcel at my point of issue.

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Avaliado com 1 de um total de 5 estrelas

Могут не отправить товар

Могут не отправить товар , за товар что не отправили деньги не взмещают, и не уведомляют что отправлена не полная посылка

18 de março de 2023
Avaliação não solicitada
logotipo da Prostobox

Resposta da Prostobox

Здравствуйте, сожалеем, что возникла такая ситуация. Пожалуйста, свяжитесь с нашей поддержкой — постараемся разобраться.

С уважением,
Команда поддержки клиентов prostobox.com

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