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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really good quality products and packaged nicely, I purchased their touch grass cardigan during the black friday sale and it’s really versatile to wear, I ended up getting both colours. There’sa lot o... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love that they use ShopPay, especially because I bought pants for my partner during Christmas season. They are currently his favorite pair of pants and wears them weekly. I’ve become interested in t... Ver mais

Avaliado com 5 de um total de 5 estrelas

High quality products. The delivery time was as described and the garments are unique. They do lean toward more relaxed fit and oversized, I am a 170cm tall man wearing S, and the sleeves are a tad l... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a cardigan and blazer. the blazer lapels were uneven and the cardigan zipper immediately broke. I emailed customer service for a refund - it has been 2 weeks since the start of the email cha... Ver mais

Detalhes da empresa

  1. Design de Moda

Escrito pela empresa

Protémoa's mission today is to create the dream wardrobe for those who understand fashion well but don’t take it too seriously. We're here for modern individuals who know that looking good should never be a burden in the post-fashion world. Protémoa pieces are designed to resonate with every shade of our mood: from the cozy vibes of a friendly hug to an irresistible desire for a spontaneous move. We create pieces that make you look great effortlessly, wherever the night takes you.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

69 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love my pieces

Ive made a few orders and each time i loved all the pieces I’ve gotten! Shipping takes a few days but I can justify it since the clothes feel high quality and unlike other clothes. Very first time they had a promo and I got a gift card from them and even THAT card was heavy and just a cool ass card . I like that they focus on quality vs quantity overall

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

really unique & cute pieces

really unique & cute pieces. the quality is great, especially the jumpers. international shipping was really fast and not too expensive. will definitely be purchasing from here again!

31 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Protémoa has an outstanding customer…

Protémoa has an outstanding customer service. I’m truly amazed by their services. The product quality is the cherry on top! 10/10 brand. Highly recommend shopping with them since their collection is also amazing!

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unique designs and great quality products. Helpful customer service too!

Really enjoyed the quality of the clothes, they feel great and look very unique. I did find the sizing slightly difficult to gauge and miscalculated my size, ended up with an item of clothing too big.

I found Protemoa's customer service very helpful, they responded promptly to my messages and gave clear instructions. I did have to pay a shipping fee in order to return what did not fit, but I don't mind it. This is clearly stated on the website so wasn't a surprise to me.

Received replacement in great packaging and am very happy with my purchase. Will definitely be buying again in the future!

3 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

worth buying

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable. Would buy again!

30 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve ordered many items from Protemoa…

I’ve ordered many items from Protemoa and none of them have disappointed me. The designs and fittings are perfect and I always get compliments from them. The packaging is also very beautiful, small details makes perfect.

28 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Worth the wait!


I recently purchased a pair of B Jeans from Protemoa, and I have to say, they were absolutely worth the wait! Living in Australia, the shipping time took a little longer than I expected, but after trying them on, I can confidently say that these jeans are the real deal.

The fit is incredible – they’re flattering, comfortable, and the quality is top-notch. The fabric feels sturdy but still has a nice stretch to it, and the design is just as stylish as I hoped. The attention to detail is clearly there, and you can tell they’re made to last.

If you're ordering internationally, the shipping time can be a bit of a wait, but trust me, it's worth every day.

16 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

poor customer service

great pieces but customer service is non-existent, emails get ignored so I can't even initiate a return/exchange due to sizing differences (vendor does not cover return postage, and returns must be received within a certain window of time from delivery). won't be buying from here again unfortunately.

5 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

I’ve ordered from Protemoa many times now, and I love their stuff. The designs are unique and it always comes packed really well (I actually kept all the zipped bags they send the clothes in because they’re so versatile haha).

30 de maio de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Order not even sent!(Got refunded after a while)

I have ordered from this company before and was quite satisfied, when I ordered a second time they did not even send my package. I contacted customer service and the confirmed that they did not send it. I tried to get more information, but no response. The only answer I got was that they needed my tax number. They did not need that last time I i did not fill it out for the order. I mailed that I don't want to give that information, and if they can't deliver the package with my adress, just refund. No answer. Message sent around 2weeks, ago

Update, they sendt me a message, and refunded me. So I guess they are not able to send to Norway. That is understandable, but they stil did not refund until after I sendt multiple messages (took over 2 month since the order). They also did not answer any of my replies to their emails. So if you want to contact the send a message to their Forum.
So to summarize, I believe it's safe to order, but it's a 50% chance you get an order or a refund after alot of hassle.

6 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Protemoa has always provided the best…

Protemoa has never let me down or my friend so we always look forward to their new releases. Every piece I’ve ordered has been great quality, with unique, edgy designs that don’t compromise on materials. I really like that everything is made in limited quantities, it adds that bit of FOMO and makes each item feel special. Delivery is always fast and reliable (we are based in UAE), and their customer service is super accommodating. I’ve ordered from the new drop and have requested for a change of size ahead of delivery and they’ve been very responsive.

I’m always excited for the next drop or the return of the Paris heels! Missed this one and regret it ever since. Can’t wait to receive my new items this month xx

2 de junho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Lost? Stolen? Who knows...

As the delivery time encroaches upon one month, my excitement has mellowed into disappointment and confusion. I have not heard from the warehouse since the 6th of May... it is the 24th of May as I am writing this review. I have reviewed the order several times to check that my address and details were in place, and I do not have any clarity on where my package is.
I have reached out to the warehouse on multiple occasions to follow up and received nothing in response. That being said, I will give it to customer service for trying to figure things out on their end and making this experience a bit more bearable. However, that has also been uneventful and ultimately unsuccessful.
I do love the pieces, albeit the $10 shipping fee for fast delivery, and I was planning to purchase more after this order, so my disappointment is starting to grow as I have yet to receive my package (it is just one cardigan).

Update!
They resent the package and it looks like it's from a different warehouse(CN), not the US warehouse. I think this is more of a shipping company issue than the brand. The cardigan did have a hole in knitting of the sleeve, but I quite liked it. I was missing the universe card which was disappointing.

20 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great quality and thoughtful service!

I ordered clothing from Protémóa and was genuinely impressed with both the quality and design of the pieces I received. The fabric feels premium, the fit is exactly as described, and the overall style is elegant yet comfortable.

Shipping was smooth and reasonably quick, and everything arrived well-packaged. I’m really happy with my order and would definitely consider shopping from Protémóa again.

Highly recommended

24 de maio de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Didnt appear as advertised and ripped quite easily

recieved my Bjeans 1 and it looked nothing like the pictures they advertise. The jeans i got is just some normal looking blue jeans with barely any visible wash displayed. Also within the first couple weeks it appears to have already ripped around my cr0tch area which i found weird so i patched it up then another rip starts to form around the same area.

22 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Fast delivery, love their clothes and customer service were very hands on which I appreciate. Will definitely be purchasing from them again as a result

2 de maio de 2025
Avaliação não solicitada

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