Ordered 2517-D. What I received didn’t match the listing (had an internal rib not shown) and didn’t fit my coupler. I ordered one model and got a different configuration, but was told it was “correc... Ver mais
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Veja o que dizem as avaliações
Locks are junk, but more importantly they company it self is a complete joke. Go ahead try to leave a real review on their IG page and they will block you immediately. Most companies can take feed bac... Ver mais
All those negative comments are based on a social media reel or video, not on a genuine experience as requested. As you know, videos can be edited and the used material could be not authentic. I p... Ver mais
A empresa respondeu
Customer service was very rude and unhelpful. Upon seeing weaknesses in the lock they attacked me and an employee stalked me trying to harass me out of my public complaints. This company shouldn't be... Ver mais
Detalhes da empresa
Escrito pela empresa
Proven Industries was born out of firsthand experience and hard lessons. After a family trailer was stolen—along with over $40,000 worth of equipment—we realized the true cost of relying on low-grade trailer security. That loss set us on a mission: to create the most secure trailer coupler locks in the industry. We knew that achieving the highest level of security would mean starting from the ground up. That’s why we manufacture all of our products in the USA using only the strongest materials available. Every product we offer is the result of rigorous testing and innovation—each lock design undergoes an average of 200 hours of research and development to ensure optimal fitment, functionality, and performance. At Proven Industries, we don’t cut corners. Our commitment to quality and security is what drives us, and we’re proud to provide our customers with some of the most effective trailer security solutions on the market today.
Informações de contato
2310 S Dock Street Ste 111, 34221, Palmetto, Estados Unidos
- 8774008423
- support@provenlocks.com
- provenlocks.com
1,7
Muito Ruim
59 avaliações
Respondeu a 62% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The locks are completely horrible and…
The locks are completely horrible and can be opened by an intermediate lock picker and a youtube tutorial. extremely embarrassing. Do not buy
12 de julho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for your passionate response. We understand how some influencers can grab someone's loyalty, and unfortunately, they are not always operating under the most honest circumstances.
We can only offer you the opportunity to form a firsthand experience with our products. You are more than welcome to come to our manufacturing facility to see for yourself. Please let us know when you are in the Tampa Bay area. This will also allow you to have a firsthand opinion, rather than what someone projects in a "clout video."
I would do 0 if I could
Is it possible to give a 0 star? Lock can be opened with a piece of paper! FFS, how does some one even sell a "security" device that can't stop a toddler?!?
9 de julho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback, Brandon. We attempted to reach out through Trustpilot to request your order information so we could look into this matter, but we never received a response. Additionally, we have no record of any purchase under your name in our customer database.
We always welcome honest, firsthand feedback from verified customers, and we take product security very seriously. Without any order details or confirmation of purchase, it’s difficult for us to investigate your claim or provide support.
If you do have valid order information, please contact us directly—we are more than willing to assist and address any legitimate concerns.
Best regards
Terrible locks that easily be picked…
Terrible locks that easily be picked and manipulated.
12 de julho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback. We reviewed your profile and noticed that you are located in Australia, where we do not sell our products. Additionally, we reached out to request your order information so we could investigate your concerns, but we never received a response.
Because of this, we have reason to believe this review may not be based on a genuine purchase or firsthand experience. We take product quality and security very seriously and always welcome honest feedback from verified customers.
If you do have valid order details, please contact us directly so we can assist you properly.
Best regards
Once you understand the lock, you'll love them.
I was not happy at first. The locks were a bit tricky to work. I was expecting barrel locks. Owner reached out and explained them. I did research them and he was spot on. Have been using for about a year now, I am absolutely happy with them. I highly recommend.
6 de julho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for your honest feedback, Jeffrey. We’re glad we could connect with you and provide more information about the locks. We appreciate you giving them a proper test during your trip and hope they perform as expected.
We’re always here to support our customers and ensure you have a great experience with our products, including replacements if needed. Looking forward to hearing how they hold up in real-world use!
Safe travels,
-The Proven Industries Team
All locks can be shimmed open
All locks can be shimmed open. Waste of money
4 de julho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback, Zak. We reached out to request your order information so we could investigate your concerns, but we never received a response. Additionally, we have no record of a purchase under your name in our customer database.
We take product security very seriously and always welcome honest, verified feedback from real customers. Without order details, it’s difficult for us to address your claims or provide support. If you do have valid purchase information, please contact us directly so we can assist.
Best regards
Go watch the McNally videos and…
Go watch the McNally videos and Lockpicking Lawyer. They will tell you everything you need to know about this piece of junk lock.
29 de junho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your thoughts, Dianne. We’re aware of the videos you referenced; however, these pieces of content are created for entertainment and “clout” and often do not reflect real-world use or the engineering that goes into our products.
We always encourage feedback based on **firsthand experience**, not secondhand opinions from online personalities. We also reached out to verify your purchase information so we could better understand any actual concerns you may have, but we did not receive a response.
If you have personally used our lock and experienced an issue, we would be more than willing to help. Please feel free to contact us directly with your order details so we can address any legitimate concerns.
Best regards
i just picked my first one as a novice
i just picked my first one as a novice, cant recommend something even i can undo
28 de junho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for taking the time to leave a comment, though we believe the information shared here is not accurate. It’s puzzling to see reviews based on secondhand claims rather than firsthand experience—especially given the recent online video created more for clout than for accuracy.
We also attempted to reach out to you directly through Trustpilot to request your order information, but we did not receive a response. It’s disheartening to see misinformation repeated by individuals who have never used our product.
If you ever find yourself in the Tampa Bay area, we welcome you to visit our 80,000 sq ft manufacturing facility to see our products, testing, and security standards firsthand. Transparency and real-world demonstration speak far louder than viral content, and we’re happy to show exactly how our locks perform.
Thank you,
Proven Industries Support Team
unprofessional company and cheap…
unprofessional company and cheap quality locks
update- they don't seem to know what a vpn is haha
1 de abril de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback, Tt. We reviewed your profile and noticed that you are located in the Principality of Monaco, where we do not sell our products. Because of this, it’s likely that your review is not based on firsthand experience.
We are confident that seeing our products and operations in person would provide a different perspective. We warmly welcome you to visit our 80,000 sq ft manufacturing facility in the Tampa Bay area to experience firsthand the quality and care that goes into our locks.
Best regards,
-The Proven Industries Team
The product is misleading
The product is misleading, the advertising (especially on their instagram) gives the impression that the product is unshimmable, or that other people who have proven that it can be easily broken into are spreading falsehoods. These company that sells this product are misleading the consumer, the lock is not safe at all.
18 de junho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for taking the time to post your feelings. We understand how frustrating it can be to form an opinion based on what you’ve seen online, especially after watching a “clout video.”
After reviewing your profile, we see that you are located in the United Kingdom, where we do not sell our products. Because of this, it’s unlikely that your experience is based on firsthand use. We welcome you to visit our 80,000 sq ft manufacturing facility in the Tampa Bay area to see our locks firsthand. We actually design, engineer, and manufacture these locks ourselves—something the “clout chaser” cannot claim.
We encourage you to come by and form your own opinion based on real-world experience, rather than relying on misleading online content.
Best regards
Faulty locks and faulty management
Faulty locks and faulty management. Do not recommend.
8 de junho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback, Nathan. We’re sorry to hear about your experience and would like the opportunity to understand what issues you encountered.
We reached out requesting your order number so we could investigate further, but we haven’t received that information. If you could provide those details directly, we would be happy to review the situation and work with you to resolve any concerns.
Best regards,
-The Proven Industries Team
Resposta de provenlocks.com
Thank you for sharing your feedback, Franz. We reviewed your profile and noticed that you are located in Germany, where we do not sell or distribute our products. Because of this, it’s unlikely that your review is based on firsthand experience.
We take product quality and customer service very seriously and always welcome honest feedback from verified customers. If you ever have a legitimate order with us, we encourage you to reach out directly so we can assist.
Best regards
Your company suck and like ur CEO, lizards for life(free Mark Zuckerberg lmao)
Let's imagine that my is what every negative comment has been made!
1 de junho de 2025
Avaliação não solicitada
Just tiktok and youtube watchers
All those negative comments are based on a social media reel or video, not on a genuine experience as requested.
As you know, videos can be edited and the used material could be not authentic.
I personally don’t have an opinion about how the locks work, but I wanted to point out that those people are liars when pretending to have a genuine experience. There is no way on Trustpilot to answer to them, so I’m forced to write a review. I’m forced to give stars, so i chose an average.
1 de junho de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your perspective. We appreciate you recognizing that many of the negative reviews circulating online are based on edited social media content rather than firsthand experiences.
It’s frustrating when videos or posts misrepresent our products, and we understand how this can lead to confusion on platforms like Trustpilot. We remain committed to transparency and encourage anyone with genuine questions or concerns to contact us directly or visit our 80,000 sq. ft. facility in Tampa Bay to see our products and testing firsthand.
Lock is easily opened
Lock is easily opened. Took longer to open the damn door than the shitty lock. Dont buy
1 de maio de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for taking the time to post your feedback, Antimon. We reviewed your profile and noticed that you are located in Germany, where we do not sell or distribute our products. Because of this, we believe your review is not based on firsthand experience.
It puzzles us that someone would go to such an extent to post a review based on secondhand information. We also wonder whether the video or content that influenced your opinion may have been created for clout rather than accuracy.
We take product quality and security very seriously, and the best way to understand our locks is to see them firsthand. We would be happy to invite you to our 80,000 sq ft manufacturing facility in the Tampa Bay area. We’re not sure how often you travel to the United States, but if you are ever in the area, please let us know—we would gladly provide a firsthand experience.
Best regards
🚨DO NOT PURCHASE🚨
Terrible locks that can be opened with a can. 🚨DO NOT PURCHASE🚨
15 de maio de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your feedback. After reviewing your profile, we noticed that you are located in Australia, where we do not sell or distribute our products. Because of this, it’s unlikely that your review is based on firsthand experience.
We also encourage caution when relying on videos made by YouTube personalities. Many of these creators produce content for entertainment or attention, and their demonstrations often do not reflect real-world use or the actual performance of our products.
We take product quality and security very seriously and always welcome honest feedback from verified customers. If you ever have legitimate order information or direct experience with our products, please feel free to reach out so we can assist you properly.
Best regards
Pickable with a can
Pickable with a can. I thought it was fake but apparently, it’s not.
It’s not worth even 20$, huge disappointment.
26 de maio de 2025
Avaliação não solicitada
Resposta de provenlocks.com
Thank you for sharing your thoughts, Yarik. After reviewing your profile, we noticed that you are located in Ukraine, where we do not sell or distribute our products. We reviewed your statement and can confirm that we do not sell our products in your region. This is very disheartening, as it suggests your review may not be based on firsthand experience.
We also encourage customers not to rely solely on viral videos or content created by YouTube personalities. Many of these videos are designed for views and entertainment, and they often misrepresent real-world performance.
We take product security and quality very seriously and always welcome genuine feedback from verified customers. The best way to understand the engineering behind our locks is to see it in person. We can only offer you an invitation to visit our 80,000 sq ft manufacturing facility. We're not sure how often you come to the United States, but if you are ever in the Tampa Bay area, please let us know—we’d be glad to provide a firsthand experience.
Best regards
Pickable with a can
Pickable with a can. I thought it was fake so I tried my friends and it was true :/ not worth absurd price.
18 de abril de 2025
Avaliação não solicitada
Resposta de provenlocks.com
We appreciate the "review", Ardaas, but the “can-picking” trick belongs in cartoons, not lock engineering. For anyone wanting reality over YouTube stunts, we invite you to visit our 80,000 sq. ft. manufacturing facility and see firsthand how actual locks work.
Best regards
Purchased one of these locks not so…
Purchased one of these locks not so long ago, silly me misplaced the keys. Luckily I was drinking a nice can of liquid death so I didn't need them.
24 de maio de 2025
Avaliação não solicitada
Resposta de provenlocks.com
We appreciate your feedback,Dworf. We understand you are located in the UK, and we do not sell our products there, but we still welcome you to our manufacturing facility to gain firsthand experience. Please let us know if you are ever in the Tampa Bay area. I’m sure seeing our products and testing process in person would change your opinion.
Best regards,
Proven Industries Support Team
Bad locks
Bad locks. Can be opened with a sodacan by a kid.
19 de maio de 2025
Avaliação não solicitada
Resposta de provenlocks.com
We appreciate you taking the time to leave a review—though it’s interesting to see such confidence about a product you’ve never actually purchased. Considering you’re located in Denmark, where we don’t sell any of our locks, we’re a bit curious how you managed to test one so thoroughly.
It seems the latest internet trend has started to sound like “fact” to many, but viral videos don’t quite match real-world performance. If you ever find yourself in the Tampa Bay area, we’d be happy to show you exactly how our locks perform at our 80,000 sq ft manufacturing facility. A firsthand demonstration tends to clear things up quickly.
Best regards,
Proven Industries Support Team
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