Awful customer service. Been trying to replace/refund an item they've received back since 4th April. Which they claim they haven't received - proof of delivery states otherwise. Poor service. Updat... Ver mais
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Veja o que dizem as avaliações
I made a purchase PR39449 on April 19 2024 but I still haven't received my item or any response from them or any update from their delivery service. It seems like something is amiss with this company... Ver mais
Our two returns were recently processed after a slight delay as the business was moving warehouse. My daughter was very pleased with the waist clincher she received. My e mails were replied to promptl... Ver mais
A empresa respondeu
I ordered my waist trainer and after a week of waiting didn't receive no correspondence or anything. I wrote them on Sunday and received a response same day apologising for system error and offered me... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Feel strong and sexy in our high-quality collection of waist trainers and shapewear. Free delivery on all orders within the UK. Over 100000+ satisfied customers.
Informações de contato
Reino Unido
- prowaist.co.uk
As pessoas também visitaram
Great waist trainer but delivery takes a while
The waist trainers are amazing quality but you might be confused, as they do not reply to emails butt he delivery does eventually come, it just takes a while.
Amazing product
Amazing product. Ordered for my daughter as she had one a few years ago, but now needed a smaller size. Product as good as before. Delivery great. Can not fault this company.
Thanks
The item has had a facelift and its…
The item has had a facelift and its awful. Its not as well made as the previous one, material feels cheap and small features that were really good have been removed. Truly disappointed as the 1st purchase was fabulous. Wont be buying again from here.
They are not trustworthy!
I ordered an item, and they sent me a completely different (and cheaper) one.
I contacted them, they instructed me to send the item back so they could send me the one I ordered. I did it.
The new item was allegedly sent; however, I never received it, and the tracking does show that it was never delivered.
I contacted them again, they said they were going to look into this.
After about one month, I did not receive the item, I did not receive the refund, and I heard nothing; thus, I wrote again.
They promised a refund.
No refund arrived.
I wrote again, and they said they refunded me.
I have not received any refund yet.
I wrote them and heard nothing.
They are not serious!
Do not buy from this company
Do not buy from this company . Service is very poor . To get a refund is very difficult . Use them at your own discretion
Second waist trainer I've brought
Second waist trainer I've brought, good quality
Good quality
Good quality, sturdy waist trainer, can be a bit uncomfortable after a long day or wearing but does the job!
Amazing experience and beautiful…
Amazing experience and beautiful product! I recieve so many compliments 😍
DO NOT ORDER SAVE YOUR MONEY!!
If I could give 0 stars I would. DO NOT ORDER FROM THEM. I ordered a waist trainer and firstly took more than a week to come and then I decided to return it and had to pay for shipping which cost me around 6£ and they said they’ll deduct another 3£ from my refund even tho I PAID for shipping. That’s not even the main problem it’s been over a MONTH and there’s no refund they keep saying they are checking their warehouse and returns and will process it but didn’t. Luckily I paid with Paypal and will be getting a refund through them. They also was asking me to keep the waist trainer for a partial refund that I did not want. AVOID THEM AT ALL COST. I normally always check reviews to see if I should order from somewhere new and given all the bad reviews on here and some positive I thought let me try them out. BIG MISTAKE listen to my review and do not order.
Never arrived
I was contact Company many times , never get answer and parcel
Trying to contact my bank to cancel payment
The waist trainer is of very low…
The waist trainer is of very low quality, and not as strong as a waist trainer should be.
I am not happy paying that much I felt it was a rip-off.
Bought one for my wife
Bought one for my wife, she is extremely happy and fits perfect
The prowaist Butt Lift Shaper Bodysuit…
The prowaist Butt Lift Shaper Bodysuit has become my favorite for achieving a flattering, lifted look. I couldn't be more happy. Thanks!
Said would issue a refund on return of…
Said would issue a refund on return of product and after showing tracking of a paid return I have had radio silence! Don’t order from these, I will be taking it to my credit card company and also consumer ombudsman
Aweful aweful experience
Aweful aweful experience, unfortunately I read the comments too late, the product I ordered was a poor fit, I requested a refund and they were reluctant to give me one saying would I be willing to keep it and they offer a smaller part refund, which was a stupid idea, I sent the item back to them over 2 months ago and never received a refund, they are thieves and scammers.
Never arrived, so disappointed
Never arrived, waited ages (over 3 weeks, nothing arrived and no messages). Needed it for my wedding, now I am without a good solution and there's no more time. Very bad service. They don't pick up their phone, and I have contacted them countless times.
Waiting for my product and have paid…
Waiting for my product and have paid fast track delivery. No response from emails. Very worrying. I don't think anybody should order from here because a lot of reviews say the same thing. I'm very worried I have neen scammed.
What a rubbish company
What a rubbish company
My wife was sent the wrong item and they refused to help with a refund
DO NOT BUY FROM THEM
Missing items and no response from customer service
I made a purchase PR39449 on April 19 2024 but I still haven't received my item or any response from them or any update from their delivery service. It seems like something is amiss with this company of late as I ordered from them a couple of years ago without any issues. I cannot currently recommend doing business with this company as their radio silence is quite alarming.
Awful experience
I made a purchase (PR39495) on April 24, 2024, but I still haven't received my item. I have reached out to customer service multiple times without any assistance, and my request for a refund has gone unanswered. I do not recommend doing business with this company. My experience has been terrible.
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