Punchr Avaliações 94

Product arrived quickly, easy to assemble.

It unfortunately was missing a non essential part (foam cover), so got a small refund from customer service. All good.

Few weeks later, the spring on the unit snapped. This was from light reflex use by my primary school age child. Wrote to customer service, who sent out the replacement part. However the way the unit snapped, it is not possible to unscrew, as is bonded with strong loctite, and cannot unscrew using hand tools without damaging the unit. Tried using heat gun and hand tools to no avail.

Wrote to support to send back for a replacement. Customer service replied not possible, as item no longer in stock, and too much time had passed.

Yumi the owner is good and responsive, however product quality and durability (and returns policy) not up to scratch. $150 for a few weeks of use before having to bin it not good enough.

Sat in the bag for a few months as I hadn’t had time to play about with it. Decided to take it on holiday, set it up for my 11yr old. It didn’t really stick to the floor very well but it didn’t matter, because after fewer than 20 punches the spring snapped in half making it completely useless.

After waiting for a long time for the shipment to arrive, the product that arrived was faulty - contacted the customer service on the same day. But I could not get a refund because it was out of the 30-day return period. I am unsure how I was expected to know the product will be faulty before it even arrive to make the 30 day return period. No refunds. Waste of money, time and space in the house. Not recommended.

Just got mine the other week it’s a great product

Had one & loved it till broke from overuse. I ordered 2 more on 10/02/26 & have not received & cannot find any order number, money came out of my account for 2 11/2. Darren Sihvola. Update: Punchr have been amazing with trying to resolve this issue , hopefully we have a resolution soon.

Pessima qualità, la ventosa non regge e il bastone della base si sgancia dopo alcuni colpi, 80 euro non li vale per niente.

I purchased a Punchr Boxflex Pro August last year after seeing it advertised in my FB feed. I have a new epoxy floor that I thought it would suck onto, but unfortunately not. I improvised using a metal esky lid but have now purchased a 2mm sheet steel plate. But it still doesn’t hold.

I found my old invoice and contacted support seeking some of the gel base stickers that were originally shipped with the unit, that I could no longer find.

Yumi responded and confirmed what I needed, shipping me a substantial supply of pads.

I’m now up and boxing again, thank you Yumi for making this an easy transaction.

I purchased the stand along reflex bag and they are great. They stay solid on the floor with the adhesive gel pack. The reflex bag has taken my boxing level to new heights, I would recommend these bags to anyone interested in working on their reflexes for boxing.

Very happy with the boxing flex bag and great customer service I’ll definitely be back again!! Well worth the buy !!

My son loves the product and I love the customer service!!! They got back to me super quickly and took care of my request!

Product didn’t stick down at the base and the bag slid down after a couple punches. Customer service was good but took longer than expected. Only got 50% of my money back have thrown the product out

Ik ben er super blij mee. Ik kan hem meenemen als ik voor mijn werk Naar het buitenland ga. Maar thuis werkt hij ook prima!!. Service van het bedrijf was super. En blij mee allemaal. Hier koop ik zeker vaker wat. Groetjes Edwin van Dijk

Excellent purchase. Exactly as described. Great customer service too as I had a problem with my address and they sorted it straight away for me and kept me in the loop on the delivery time. I’m very happy and will definitely buy from them again.

I had an issue with my order, but the Punchr support team handled it quickly and professionally. Yumi was polite, responsive, and worked with me to reach a fair resolution. I really appreciated the clear communication and the effort to make things right. Thank you for the good customer service.

First of all, the two I ordered for Christmas presents didnt arrive. They replaced them, but it was way past Christmas. I called my nephew to see how it was working out and he said he hasnt used it because the bag will not inflate!!!...I checked it in a sink of water and the base is leaking!...I'm embarased as first it wss late and second IT DOES NOT WORK..pity as the other one it great crac!!!

I’m a 57 year old male who was looking for something in addition to a regular gym workout. This product has been exactly what I needed to maintain hand eye coordination. That’s a skill that diminishes with time the older you get.
I’m considering getting my 77 year old father one to keep him a little more active.

Really great product, well made and simple to assemble, birthday present for my son who loved.

Fantastic customer service. I unfortunately had a product that wouldn’t stick to the floor. The customer service rep (Yumi) offered solutions to help; and when these didn’t work I was offered a full refund (which has been received- thank you) an to save me the hassle of not retuning the product too. This is just a great service. Disappointed I got a product that didn’t work on my floor surfaces - but you can’t complain with a return policy like that. Would recommend to others.
Mark

I had an issue with the product and the customer support was great! Thanks

Absolutely fantastic customer support experience. Yumi was responsive, helpful, and extremely polite.