I bought 2 sets of 2 pendants for my daughters’ birthdays with their cats’ pictures on them. The cats’ faces look amazing and they are very recognizable! I was expecting the pendants to be a little... Ver mais
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Veja o que dizem as avaliações
Ordered well before deadline to receive for Christmas. It didn't leave the facility until 12/27 and as of 12/31 has still not arrived. Estimated delivery is 1/5/26. Support is blaming shipping delays... Ver mais
I have ordered and been gifted a total of 7 puprings and I couldn’t be happier! They email updates from receiving your order to the name of the artist who will make your order to the completion t... Ver mais
PupRing completely exceeded my expectations! Even with my dog having so much hair, their artists captured his image perfectly; it’s honestly incredible how detailed and accurate it is. The jewelry... Ver mais
Detalhes da empresa
Escrito pela empresa
At PupRing we design, create, and sell customized jewelry to pet owners! Since March of 2020, our signature "PupRing" is what started everything off by allowing customers to engrave their pets' names into a solid sterling silver ring and take their best friends everywhere they go. We have 15+ products that go from necklaces, rings, bracelets, earrings, keychains, pet ID tags, and more.
Informações de contato
Estados Unidos
- support@pupring.com
- pupring.com
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Respondeu a 17% das avaliações negativas
Normalmente responde dentro de 1 semana
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Not shipped
Not shipped
They sent me an email clarifying my order and I haven’t heard back since I replied I need the gift by Friday and it was supposed to be here two days ago they said they need confirmation and I sent that 1 week ago when they emailed me now they are just using it as an excuse

Resposta da pupring.com
Would give zero stars if I could
*Edit: Still zero response from PupRing after 72 hours and multiple emails. Stay far away from this company, god forbid you decide to cancel your order…they WILL NOT work with you to do so, even though their policy states, “cancel within 24 hours for a full refund”.*Would give zero stars if I could. I placed an order yesterday evening. About 20 minutes later, I second guessed my purchase. Fortunately, I’d read their cancellation policy. From what I read, if you cancel within 24 hours of placing the order…they’ll fully refund you. So I contacted them, and told them I wanted to cancel the order. They emailed me back before 5 AM (random), and said they were sorry to hear I was cancelling, asked why, and then…get this. Told me they had reached out to the warehouse about it to make sure they hadn’t started processing the order yet. I lit them up in my reply back to them, and as of 8 PM today, haven’t heard anything back from them. So be warned about their cancellation policy. They seem hell bent on never actually refunding anyone’s money ever, even when their cancellation policy plainly reads, “if you cancel within 24 hours we’ll refund you”. Based on their reply to me, that policy seems to actually be, “if you email us within 24 hours we’ll passively attempt to contact our warehouse, then when we “confirm” the order is already in process…we’ll notify you we can’t refund you because it’s too late. Despicable way to operate your cancellation policy.

Resposta da pupring.com
Great Birthday Gift
Great product! Made my friend very happy on their birthday. Customer support were extremely helpful when I accidentally gave them the wrong shipping address. They also kept me updated throughout the whole process. I highly recommend.

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The product is outstanding
The product is outstanding! Thank you!

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15/10 customer service
Even though I messed up my order they were able to help me with everything and make sure i got what i needed. they were extremely quick and thorough with their responses. their customer service is 10/10

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Great service!
The team at pupring was super responsive and kept me updated throughout the entire process of my order. The jewelry was beautiful when it arrived and perfectly captures our pets.

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This is my new favorite piece of…
This is my new favorite piece of jewelry! It means so much to me and I love showing it to everyone.

Resposta da pupring.com
Lovely custom charm and necklace
They were wonderful when I ordered two of the same dog and one wasn’t the same as the other and they quickly redid the second charm.
Very easy to communicate with and fast resolve.
This is the fourth charm I have ordered, I love them.

Resposta da pupring.com
Beautiful necklace
I ordered two custom PupRings, one for Lilly and one for Enzo, and they turned out absolutely perfect. The detail in each piece is amazing; they captured both of their little faces so well that it honestly feels like I’m carrying them with me everywhere I go. You can tell the craftsmanship and care behind each ring. They’re beautiful, personal, and truly meaningful.
The packaging was thoughtful, communication was great, and everything arrived just as I hoped. I wear them every day, and people constantly ask where I got them. PupRing did such a wonderful job turning something simple into something that really celebrates the bond we have with our dogs. I couldn’t recommend them more. These pieces mean the world to me.

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My bff is going to love them
My bff is going to love them. Great deal and really nice quality.

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I am so impressed
I am so impressed. Communication was fantastic. The two pieces I received are beautiful!! The precise attention to details, are wonderful. I purchased these as gifts, and Bailey’s owners are so happy!! Thank you so very much.

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Came out looking good
Came out looking good, but a little difficult to make out dog print. That maybe because of picture that I used though so overall I'm satisfied and it will make a great gift for my husband and brother in law. We lost our boxer. Ahkrin just a few weeks ago and it's hit us really hard. Thank you for this memory piece.

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Pulguita ♡
Loosing my dog to old age has been difficult on me and my family. Purchasing these necklaces and bracelets i was kinda nervous that it wouldn't look like my dog. But once I received it, it brought so much joy to me and my little sister now we get to carry a little something of our dog along with us.
Thank you so much to pupring for creating such a wonderful necklaces and bracelet.

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This is absolutely beautiful
This is absolutely beautiful. My dog passed away less than a month ago and I have been struggling mentally. This necklace and ring really helps me. The engraving look exactly like the picture I sent and it just makes my heart happy. Thank you ♥️

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Real artists, real talent
They are extremely talented and are providing something valuable. Every single piece is one of one by nature. My girl will love it!

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Recently passed pet
I purchased this necklace and keychain to memorialize my recently passed dog. I have been missing him dearly and wanted to have something with me at all times! These items are amazing and look so beautiful!

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The image of my dog is very realistic
The image of my dog is very realistic, it’s like looking at her. Beautiful!

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Love my rings
Love my rings. Super quick, and beautiful product. It allows me to keep my baby close now that he is gone.

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10/10 customer service
Pupring was amazing. Not only was the end product beautiful but I had a couple issues. They were quick and responsive and very fair. I will be purchasing again.

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