pupring.com Avaliações 

It was a Christmas gift. She absolutely loved the necklace and bracelet. Please, please, please follow the recommendations for the picture. One of my pictures had less light and a little shadow. While it’s still adorable it didn’t laser as clear as the other. Both are great either way.

The necklace and packaging were amazing. Tracking was a little weird but pupring replied super fast and ensured me my package would arrive before Christmas and sure enough it was here in time. The necklace was amazing and my mother in law loved it. Brought lots of happy tears and good memories. Thank you so much

I ordered this item well in advance for Christmas, but unfortunately it did not arrive on time. This was disappointing since it was meant to be a gift. Communication about the delay was limited, and I only found out after following up myself. The product may be fine, but the late delivery really impacted the experience. I hope the company improves its shipping reliability, especially during the holidays.

You can expect excellent communication and a prompt service. And let’s not forget to mention the outstanding craftsmanship of the piece. Honestly, the cutest gift idea. 🥰

This is a scam company. They put a lot of effort into appearing legit on social media with heavy advertising and fake comments and reviews, censoring negative feedback. I never received the custom gift I purchased on December 4th and was promised before Christmas. After inquiring, they claimed it had shipped on December 12th, but the tracking number still only shows a pre-shipping label created, as the item has not been received by USPS. Many others are in this exact situation based on their (now deleted) comments. The emails appear to be automated, and they will initially assure you that your item is being worked on and shipping only to ignore you after questioning. The whole operation is sketchy and most likely some sort of AI dropshipping scheme targeting social media users.

The world is full of scammers, but it is especially sad to go after sentimental pet owner types, and during the holiday season.

Order tracking and updates made it really easy because I worry about my packages being stolen or lost. Clear communication and a great product overall, will definitely use again.

Beautiful peace and it came before Christmas. God bless your team you're amazing thank you 😊

Ordered a necklace on December 2 with confidence it would be here by Christmas Day (the ticker on the website said I had a day left to ensure delivery before Christmas). With good communication to start, there was a USPS shipment label created on December 15th awaiting the package from PupRing. There hasn’t been a flinch of movement since. Here we are Christmas morning and I’m without a $100 Christmas gift, as the label has never been touched. I get it’s the holiday and it’s busy, but they clearly weren’t prepared for a rush. To guarantee a delivery by Christmas, when it was ordered the first of the month and now won’t be here even before the new year is as unprofessional as it gets. Will not be ordering or recommending them to anyone again.

I placed my order December 8th. On the 15th I got the notification that a shipping label was created with USPS and a tracking number. After a couple days the tracking number still showed my item as in pre-shipment. I contacted customer support. Riley told me there was a delay with the package getting out. Couple more days go by, tracking still hasn't updated. I reach out again, explain I'm worried that it won't be here by Christmas as advertised and that I'm just trying to figure out what's going on. Riley once again tells me everything is alright, that there was a delay with USPS scanning my package when it was picked up and to reach out to USPS if the tracking didn't update within 24 hours. The next day, still no update. I contacted customer support again, telling them USPS said they have no record whatsoever of the package being picked up and that it is still in pre-shipment. I also tell them that at this point I'm okay if it doesn't arrive for Christmas, but that the present is for someone extremely special to me and that I just want to make sure the item gets delivered at all. Riley once again assured me that my package has left their workshop and will be delivered in time. Here it is, December 23rd, and you know what the tracking number says? Still in pre-shipment. At this point I don't know what's going on, and I just want my item. I don't even necessarily want a refund, I just want the item I paid for so that I can give it to the person I ordered it for.

I made a purchase around December 10th for a guaranteed Christmas delivery for two necklaces of our pups for my wife as a surprise. Unfortunately, PupRing hasn’t lived up to their end of the bargain — I received automatic correspondences up until some days ago that a “tracker” was incoming to show my shipment. That tracking information never arrived. I contacted PupRing to only receive automatic, probably AI-written replies from “Riley” that do not make sense. This US-based production with promised USPS shipping has sent me out to this out of country shipping page as, upon inquiring about my purchase, I suddenly got a tracking number that they say was sent out on the 23rd and it loads to say random information for Dec15.

Since I was promised Christmas delivery, I requested PupRing to make good on their clear statement of “purchase by x date and guaranteed Christmas shipment”. They referred me to the “shipping vendor” as it’s no longer their problem, which couldn’t be further from the truth because they choose the shipping vendor and are responsible for any promises their company makes.

Repeated requests for information and then a refund were simply ignored & I received the same C&P’d response almost verbatim. I’ve initiated a dispute with my credit card company for only the second time in eight years — I cannot recommend against using PupRing enough. It’s clear based on other info online that this is a cash grab from this company that advertises on Instagram to grab suckers I guess like me praying on our emotional attachment to our animals and families. It’s really sad.

Image of my dog is excellent but his name is off center on both pieces I ordered. Would expect it be centered given it wasn’t that cheap. A bit disappointed but overall positive

Absolutely trash of a company, marketing guaranteed promises without having any intention of making those promises. Bought my solely because of the marketing that was guaranteed on their website and Instagram page. I wait for an update for the package to be sent out and get nothing so I emailed again and somebody from customer support,lies to me and said that my package had already been sent out the day after that the shipping label was created. Meanwhile, the tracking number and the weird website that they send their packages through has not updated the carrier info and it. It’s been an entire week. I clearly know that my package is not going to be here by Christmas time and so I go and I ask the support for some help. Already frustrated their customer service threatens that if I don’t lower my tone that she will just not help me and figure out where my package is then proceed to tell me that they have an internal tracking system that allows them to see exactly where your packages and not a transparent one for everyone else to see, which means the tracking numbers that everybody gets are not accurate. Lastly, the customer service representative tells me that their internal system had my package arriving in my state today oddly enough and that if it doesn’t arrive in the next two days that I should ask for a full refund, I ask for a screenshot that shows where my package actually is and they cannot provide that for me. I don’t know why some of these Customer service representatives think people are dumb but unfortunately, we are not. I thought this was gonna be a really cool gift for my girlfriend, but turned out to be a headache and a waste of money.

Great quality and craftsmanship

Quick and easy to order . Not time wasting

The necklace was great and delivered right on time.

I was kept informed of the progress of each step. When I received the products they were amazing. I got a necklace withe rainbow chain. It is beautiful. I also got the blanket. My dog of 11 years had a cataract that she had since she was five months old when we got her. The picture I gave her captured that cataract. That may not seem very important, but it was like it was Her Really here. The only suggestion that I would make, I wish that some of your Products are able to put the animals ashes in. I had a ring that I put my Dad’s ashes in it is very special to me

I ordered 2 necklaces and get a fake tracking number a week later that never updates and is the most fake looking courrier you’ll ever see. I reach out to customer service who give no helpful or insightful response. Absolute scam of a “company” I will be disputing this. All the 5 star reviews are so obviously fake. Ive now sent 5 emails with no response DO NOT BUY FROM THIS FAKE COMPANY

I accidentally ordered a necklace from there with no customization because apparently it did not upload when it was prompted. So I thought easy mix-up I'll contact them to cancel it. They would answer with on e-mail and no follow up at all so now I have to eat the money I spent on the first necklace. I e-mailed them five times and it it seems like its an AI generated response system. Worst experience I have ever had with ordering online. I would not recommend buying from here to anyone. UPDATE: Eventually did get the update but had to message their Instagram account might be easier to contact them through there.

When I first bougth pupring necklace, it was just what I wanted. Then when my girlfriend lost her necklace I thought it would be easy to replace as they always advertoise to me that I can buy another type of product or the same using the same photo. Not only did they not send me the replacement in time, I had to reach out a month later for them to even reach out about my order saying they "needed a reference photo". So I shared my original pup ring order, PR188367, and they said they'd send it right out. They did, only they sent me the completely wrong dogs face on it with my dogs name. So I reahced out again saying they had done so, and at this point I had spent $76 dollars on the necklace, only for this week them to credit me back $40.... I will not be using it and I will be finding a better product elsewhere on Etsy probably