Purecut Avaliações 271

I received my cutting board and then started getting charged $29 a month - for a membership I never signed up for. There is no way to cancel on the website, no phone number, and no response to email provided. Avoid!!!!

I got scammed into their $29 monthly charge after I made a purchase. Total and utter BS. I wish I had come here to read reviews before placing an order. I contacted customer support but they refused to refund me. Such a joke. This company should be shut down. Seriously, with this many complaints for the same issue, they should be shut down. It should be illegal.

I am really disappointed in this company, they do not respond to my emails. It seems I am not the only customer who did not see the box to tick that would prevent me from paying £22 twice now for a subscription.
It was not very apparent, they are taking money from people who do not want a subscription. I have had NO special offers?
I don’t remember getting an email informing me of this subscription and how I could cancel it? I have requested it be stopped in many emails and my money refunded but they still don’t reply.
How do we go forward with a company that is so totally dishonest and not able to see a genuine mistake was made.
I ask again, please will you have the courtesy to reply.
Please unsubscribe me and be more transparent in your way of taking money from people who are not wanting your subscription.

Although I decided not to buy any of the cutting boards, as I feel that the damage they will potentially cause to my knifes is unacceptable, the spam emails are continuing after I have updated my settings and requested no further contact.
This sort of abuse should be controlled by the ombudsman. The abuse continues 3 months later, this is now a police matter.

I hate that i didnt do my research on this company! What scam artists they are! Who in their right mind agrees to pay $29/mo for nothing!!! Literally! And I NEVER received an email after the free month was up like their website says on how to cancel the subscription! Ive emailed them with no response. I have to go through my credit card company now! Buyers beware! Stay away from PureCut! Shady company to deal with!

Horrible company with terrible costumer service. DO NOT BUY from them. Cutting board is OK however, the logo on one of the cutting board was off, board looking terrible. I have tried for a month to contact them via email and phone, no reply. I have also got charged $29 for unknow reason. This is a very bad way to do business. Shame on you Purecut.

DO NOT ORDER FROM THIS COMPANY! Once they get your credit card information, they will submit a charge every month with no explanation. I have tried to contact them through their website and through email, but have never received more than an automatic response saying they will get back to me, but they DO NOT.

I too had £22 taken from my bank account twice! (I didn’t notice the first time). They have the cheek to also email you on the day they take the £22, thanking you for being part of the Pure Cut Collective?!

Mugged off! Scam artists

Yet another person who has been charged without approval from this company and replies to emails

I would give no stars if possible , because a month after purchase they charged my account $29 for no reason that I know of . I have left multiple messages and no response .
The board is ok . I’m not sure if it’s true titanium or not because the knives do scratch it but it is better than microplastics .

Highly suspect, don't go there.

I got a board but like many others started being charged for a monthly subscription which was a surprise to me as there was no agreement or written confirmation about this - and doesn't even make sense to me from a cutting board purchase.

Contacted them via website form and email multiple times, they don't reply. Warning: Even if you *replace* your credit card they have signed up to the Credit Card Account Updater and will just keep charging the replacement card - so you either need to get your bank to block them, or close out the credit card account altogether.

Got a £22 charge for nothing. Can't get a response from so called customer service. Can not work out why ive been charged or how to stop it happening again. Guess i will have to speak to bank. Board itself has scratches now I've used it. If I had realised it came from China and not the USA I never would have bought it. Would NOT recommend

UNDER NO CIRCUMSTANCES BUY THIS PRODUCT.
A MONTH LATER A MYSTERY FEE APPEARS ON YOUR CREDIT CARD. ONCE THEY HAVE YOUR DETAILS, PURECUT WILL CHARGE YOU AN ONGOING "MEMBERSHIP" FEE.
THIS IS A SCAM.

Total scam. One month after purchasing the cutting boards which are of dubious quality, a $29 charge showed up on my credit card. No luck getting anyone from their customer service department to discuss. Avoid at all cost.

The boards seem to be okay. I was very unimpressed by the shipping material. The thing I'm most upset about is being put on a recurring charge for $29 a month without my consent and there is no place on the website to shut it down. They do not reply to requests for assistance. Had to deactivate the credit card.

Scam!!
Pay once, get the chopping boards and then you get charged every month for nothing at all!

Recurring charge of 29. Boards scratch.
Scam

I ordered some cutting boards from them and almost a month later I got a random $29 charge for a subscription I never signed up for. I contacted my bank to get the subscription cancelled.

BEWARE !!!!

They scam you when you buy from them by tucking in their "Pure Cut Collective membership" at "no charge", but then every month after they will charge your card $29.00. How many people buy from them and never catch that they are billing your card every month!

P.S.
The cutting board is a thin piece of junk as well and it came shipped in a thin shipping envelope without any protection keeping it from getting bent, which it was!

It’s a scam - comes from China, is not titanium and the worst part is they then set up a reoccurring monthly payment for £22 without your permission. I had to cancel my debit card to stop it as they didn’t reply.