Purecut Avaliações 271

It’s a scam. The board is average but the main issue is the automatic enrolment into a reoccurring charge on your account. Do not buy, it’s a scam!

I successfully canceled the PureCut subscription. Here is how:
To cancel your PureCut Collective membership, send an email to: support at purecut dot co. ( the guidelines do not allow email adresses so you will need to substitute @ and . for the words at and dot)
Include in your email your order number and the email address you used for the purchase.

The following day I received an email confirming the subscription was canceled.
FYI - the benefits of the subscription are primarily a 50% reduction in price of future orders.

I just noticed on the 9/3/25 that purecut placed in my cart a $29.00 per month subscription to their website when I order a cutting board back in May. I saw the charge for the cutting board in my June Statement. $45.00 for the purchase.In July things were busy and I didn't pay real close attention to my credit card statement. But there was a charge of $29.00 payable to purecut. Aug was busy so I missed the the $29.00 charge payable to purecut. I went to the purecut website. I see they have already charged me a third time for $29.00. I didn't order any subscription. So, I went back to when I placed my original order for the cutting board, and there it was. They place the subscription in your cart automatically, place a line through the $29.00 charge and so it appears their is no charge. It is very deceptive. So deceptive I wonder if it is teetering on criminal deception. Theft by swindle. I will never buy another product from this company no matter how good the product is. Trickery is not good business.

Tried to charge me a recurring subscription for their product - WHY?

Scam. Product is ok I suppose but not groundbreaking.

Disputed the 41$ charge the first time I saw it and shut down my credit card. Bad business.

We bought two cutting boards earlier this year and just got hit with a random $29 per month subscription fee that we never agreed on. Our credit card company says it was buried in the fine print. $29 for what exactly??? We didn't receive any cutting boards...

We have reported them to the FTC and the state attorney general's office.

I like the boards for cutting but the edges are rough. The food containers are lightweight and have a good seal.

Customer service was slow but ok. The problem is you are AUTOMATICALLY signed up for their MEMBERSHIP club which is quite expensive. I had an unexpected charge on my card, had no idea I had joined some club and they cancelled the membership when I asked for clarification of the charge. I'm contacting my cc company to ensure that pure cut can't process anymore charges. For that alone, I do not recommend.

Buying the cutting boards, which are fine at best, should not enroll you into a monthly subscription. I just noticed I have been charged $29.99 for the last three months, and I get nothing for that subscription. This is a scam to grab money after a sale. DO NOT BUY.

Just like so many others I have just realised that this is a scam company. They are taking £22 from my credit card every month. Card issuer is supporting and hopefully will refund but DO NOT BUY THESE. Boards are tiny and no way worth what I paid for them.

I would not put any star if I had the choice. I bought the cutting board in May and they subsequently took £66 out of my account!!!! £22 per month for a subscription that was not aware of!

I gave one star because the app will not permit zero. I ordered two boards and they took nearly four weeks to arrive. From Australia, I discovered later. The repeated emails to see where my order was were simply ignored. When they finally arrived one of them was defective with gouges along one edge and indentations from one side to the other. I contacted Pure Cut. It took them almost a fortnight to reply in mealy-mouthed language saying they were really sorry and they would get right on it etc. Lies. Repeated emails drew similar responses. Eventually the replacement came. It was so bowed that it rocked on the work surface. More emails from me in an increasingly exasperated tone. Virtually no replies from Oz. I finally asked for a refund which prompted an almost immediate response, which said that they didn’t do refunds or return labels. I could have thirty percent of what I’d paid as store credit which I didn’t want by this time. I’m currently pursuing the dispute through my bank.

Not only but also… as others have observed, they con you into taking out a £22 per month subscription. My bank has helped me to cancel this subscription and refunded me the three payments I made.

Avoid these Aussie ratbags like the plague. Crappy products, crappy customer service, and crappy everything else. Worst service ever.

The boards themselves already have witness marks on from my what were once very sharp knives (so they do mark and they do dull blades!) yes they’re easy clean and the rest of it but they took absolutely ages to arrive from the USA but worse than that somehow I’ve managed to be signed up to a “Collective” subscription at the price of £23 which I didn’t want certainly not as a paid for subscription and has somehow been added and I’ve just been billed for! Their refunds and cancellations small print says no refunds for “collective subscriptions”! I will of course be taking this up directly with the company direct but also if they carry through with my CC company.
In short based on my experience save your best expensive sharp knives and use wooden boards, they’ve overhyped the product and undelivered as well as applying an almost scam subscription by either confusion (making out it’s a marketing newsletter) or auto adding it to the order without the buyer (me) being aware!
Avoid.

it's a scam company. I purchased a titanium chopping board and never realised they put a monthly standing payment for a 'subscription" of £23. I needed one chopping board and by the time I realised they took 5 payments out of account. Steer well clear!

Zero stars cause it's a scam. They sign you up for a membership without your consent and take $50 from your account monthly. Don't do it

They have been charging my credit card for a recurring charge. Filed a fraud report and changed my credit card. Paid for the product and yet they keep charging for a product I never ordered. Unable to reach a human to speak with. Definitely a scam.

Do not buy!! This is a scam to get your credit card number. In the fine print it says they sign you up for a recurring monthly charge. Of course I didn’t see this until my credit card was being charged. Do not buy. This is a scam.

I purchased 3 boards from Purecut. When I received them they were all poorly finished at the edges. One in particular has jagged edges and could cut tiny fingers and would definitely scratch my work surface. I sent photos but despite one being damaged I was told I had to return them to Australia at my cost. Terrible customer service. I haven’t used them and 2 are still in their original packaging.

Scam, goods never sent and they now charged me an additional £23 for absolutely nothing. I’m disputing with my bank and with them. Awful company it needs to be taken down really as it’s pure scam.

The cutting board is not the best quality. It was not as durable as advertised. You are also billed for a monthly subscription which is not clear when purchasing the cutting board. The subscription serves no purpose.

Got subscribed to a monthly charge. The board is not bad. It's not magnetic so it can't be just stainless steel.

I ordered the cutting board and utensils. The cutting board seems to be fine (haven't used it yet) but the utensils are CHEAP. The metal is too thin and all of the utensil handles had dents in them. It may be cosmetic but for the price, I expected much higher quality. I didn't have an issue with being hooked into a subscription as some others have, although I can see how easy it is for someone to not realize the "free" offer that was added. It also took a long time to get the items once the order was received and I sent an e-mail to them and the response was "At Pure Cut, we take great pride in the quality of our products. Every item goes through a detailed quality control process before shipping to ensure it meets the high standards we promise our customers. This extra care can occasionally cause a slight delay, but it’s all in the name of delivering a product you’ll love and trust." . Well, someone needs glasses because they missed all of the dents in the handles. I can also tell that the spatula will not hold anything of a heavy weight without bending and the food possibly slipping off. Save you money and get good quality stainless steel kitchen implements/cutting boards