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Puzzle Ready Avaliações 9

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O TrustScore é 3.5 de um total de 5

3,6

Loja de artigos domésticos
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Detalhes da empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Welcome to Puzzle Ready – Where Quality Time Meets Craftsmanship At Puzzle Ready, we believe puzzle time should be joyful, functional, and inspiring. Our mission is simple: to help you create lasting memories and enjoy stress-free puzzle moments with beautifully designed, premium-quality puzzle accessories. Crafted from sustainably sourced walnut and pine, our puzzle boards and tables are more than just tools—they’re thoughtfully engineered experiences. Each board features smooth felt surfaces, color-coded drawers for easy organization, and optional features like tilting angles, foldable legs, and cover mats. Whether you're puzzling solo, with family, or gifting a loved one, we’ve designed every product with mindfulness, creativity, and durability in mind. We stand behind our products with a 100% satisfaction guarantee and a one-year warranty you can activate online. With fast shipping, responsive support, and a commitment to sustainability, Puzzle Ready is proud to be the go-to choice for puzzle enthusiasts aged 35 to 65+ across the U.S. and beyond. Join thousands who’ve upgraded their puzzle game—and discover what it means to puzzle in style.

Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

9 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Board not delivered

I ordered a puzzle ready board for a gift as I had purchased one for myself and really like it. It was supposed to be delivered march 2 for a gift. On march 6 I contacted company and shared that Fed Ex tracking shows it is in Penn since 2/25. I was basically told puzzle ready not responsible once it leaves. Tracking shows it still there . Hard to review something you don't have

24 de fevereiro de 2026
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Resposta de Puzzle Ready

Thanks for sharing this. We’ve been looking into the FedEx delay and have followed up on our existing email thread. This has been escalated to our logistics team, and a replacement has been requested so you’re not left waiting on the shipment. We appreciate the feedback, it helps a small team like ours keep improving.

Avaliado com 1 de um total de 5 estrelas

Cheaply made for the price.

I ordered the 1000 piece tilt board with legs and it came damaged from packaging and the legs don’t work. One of the knobs also fell off already from simply pulling the drawer open. Product is very cheaply made and is way overpriced for what you get.

8 de janeiro de 2026
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Resposta de Puzzle Ready

Thank you for taking the time to share your experience. We’re truly sorry to hear that your Puzzle Board with Legs did not arrive in the condition you expected.

Please rest assured that we take great care to ensure every item leaves our warehouse in excellent condition. Each board is carefully packed in a protective corrugated carton with foam padding, clear “Fragile” markings, and a built-in handle for easier carrying. Unfortunately, on rare occasions, damage can occur during the final delivery stage, which is beyond our control.

We would truly appreciate the opportunity to make this right for you. Could you please contact us directly at wecare@puzzleready.com
with your order ID and a few photos showing the damage and the issue with the legs and knob? Once we receive those details, our team will review everything promptly and assist you with a suitable solution in line with our 100% satisfaction commitment .

We stand behind the craftsmanship and quality of our products, and your experience is not the standard we aim to deliver. Thank you for giving us the chance to resolve this for you.

Avaliado com 3 de um total de 5 estrelas

the drawers do not fit very well

the drawers do not fit very well . They are very tight and hard to slide in and out

26 de janeiro de 2026
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Resposta de Puzzle Ready

Hi Anne, thank you for taking the time to share your feedback. We’re really sorry to hear the drawers feel tight, as they’re designed to slide smoothly. Occasionally shipping pressure can affect alignment, and we’ve reached out to you via email so we can take a closer look and get this sorted. Your feedback truly helps a growing brand like ours improve.

Avaliado com 5 de um total de 5 estrelas

Sehr zufrieden

Sehr zufrieden,schnelle unkomplizierte Bearbeitung und Abwicklung. Jederzeit wieder.

21 de janeiro de 2026
Avaliação não solicitada
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Resposta de Puzzle Ready

Herzlichen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie mit unserem Service rundum zufrieden waren – genau so unkompliziert und schnell soll es sein! Ihre Zufriedenheit motiviert uns, weiterhin Premium-Qualität zu liefern, damit Puzzle-Zeit stets ein Vergnügen bleibt. Wir freuen uns schon jetzt auf Ihren nächsten Besuch bei Puzzle Ready. 🧩💛

Avaliado com 5 de um total de 5 estrelas

Great customer service

We already have one puzzle board and love the unique design and excellent quality. When we gave one as a gift for an elderly family member, however, it was defective and began to fall apart within the first week. Due to the circumstances, we were unable to return it. Puzzle Ready was helpful and understanding, and replaced the board for us. Would recommend their company wholeheartedly!

20 de janeiro de 2026
Avaliação não solicitada
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Resposta de Puzzle Ready

Thank you so much for your kind words and honest feedback! We're thrilled to hear you've been enjoying your own puzzle board, and we truly appreciate you giving one as a gift too. We're sorry the first one didn't hold up as expected, but glad we could make things right. Your recommendation means a lot to us! 🧩💛

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! When the board I ordered was no longer available, they were able to provide me with a different board at no additional charge! Great quality. I'm very happy with my purchase!

5 de janeiro de 2026
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Resposta de Puzzle Ready

Thanks so much, buckeyepuzzler! We’re so glad we could help make it right, and hearing you're happy with the board truly makes our day. Thanks for supporting our small team!

Avaliado com 5 de um total de 5 estrelas

I wish there was more room for puzzle…

I wish there was more room for puzzle pieces

8 de dezembro de 2025
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Resposta de Puzzle Ready

Hi Rita, thank you for your feedback 😊
Puzzle Ready is available in different sizes designed for 1,000, 1,500, and 2,000 piece puzzles. If you’re working on a larger puzzle, choosing the corresponding size should give you more room to sort and assemble the pieces comfortably.
We really appreciate you sharing your experience, as feedback like this helps other customers choose the right size and helps us continue improving. Happy puzzling! 🧩

Avaliado com 5 de um total de 5 estrelas

Packaged arrived on time

Packaged arrived on time, clearly marked to avoid damages and works great! The whole table is not extremely stable but good enough for puzzling. We are very happy with our new puzzle table!

11 de dezembro de 2025
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Resposta de Puzzle Ready

Thank you for your great review! We’re happy to hear your puzzle table arrived on time and safely — we’ve put a lot of work into improving our packaging to ensure it arrives well protected. Thanks as well for the honest feedback on stability, and we’re glad it works well for puzzling. Enjoy your new puzzle table!

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