Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Ver mais
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Veja o que dizem as avaliações
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Ver mais
A empresa respondeu
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Ver mais
Excellent choice of clothes; actually too much as it takes ages to go through it all, but the filters help to narrow it all down. I ordered about 5 items, some of which I kept, some I had to send b... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja de Moda Infantil
- Fornecedor de Roupas
- Loja de Vestidos
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Informações de contato
38A Holmethorpe Avenue, RH1 2NL, Redhill, Reino Unido
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4,7
Excelente
1 mil avaliações
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My items were never delivered
My items were never delivered. I've contacted you to ask what you will do but have not yet heard anything - I really need them as they are to be used for a school production. Please investigate and let me know.
This is urgent.
11 de junho de 2024
Resposta da Quality Brands Outlet
Dear Andrea,
We’re really sorry to read your review. We did receive your email, however have been working on other customers messages and were working on yours in turn, We received your message this morning and it’s now early evening when we have now got to it.
We have checked with EVRI and there is tracking to say your parcel has been delivered both with GPS and a photo of your parcel placed in a letterbox. If this has been incorrectly delivered, then please get back in touch and we will do our best to escalate this problem with EVRI.
We look forward to hearing from you and resolving this issue.
Best wishes
Customer Service
Quality Brands Outlet
Resposta da Quality Brands Outlet
Dear C.
Many Thanks for your kind feedback!
We look forward to serving you again in the future.
Warm Wishes,
QBO Team
The products are good quality and price.
Orders are always well packed and arrive within a couple of days if in stock. I loved the M&S crop trousers and they fit really well, but the M&S Chinos were too big so have been returned. I have been buying from Quality Brands Outlet for several years now online and on ebay and have always had excellent service. Thank you
4 de junho de 2024
Resposta da Quality Brands Outlet
Dear Ellie
We are pleased to find out you are happy and satisfied with your purchase.
Enjoy your new garments.
We can't wait to serve you again.
Kind Regards,
QBO Team
Just quick efficient delivery.
3 de junho de 2024
Resposta da Quality Brands Outlet
Dear Ann,
Many thanks for your 5-star feedback and kind words.
We are delighted to learn that you had a good experience shopping with us and that de delivery of your parcel was prompt.
We hope to serve you again in the near future.
Have a lovely day,
Warm Wishes,
QBO Team.
Ordered a pair of black shorts and a…
Ordered a pair of black shorts and a pair of blue ?? Two pair of black delivered and emailed and no answer !
3 de junho de 2024
Resposta da Quality Brands Outlet
Dear Paul,
We’re really sorry to read our error. Have you contacted our customer service directly to let us know of this mistake?
Please email us at info@qbodirect.com and we will do our best to put this right. Very occasionally we will make mistakes, we are a human business and do hold our hands up when we make an error. We will also do our best to put things right when they go wrong.
Best wishes
Customer Service
Quality Brands Outlet
Dress I ordered was most definitely not…
Dress I ordered was most definitely not Sea Salt and while it is ok it’s not good quality and I believe I was scammef
20 de maio de 2024
Resposta da Quality Brands Outlet
Dear Lorna,
We're really sorry to read your review. Without more information and you contacting us it's hard to go in to more detail.
However, we would strongly refute and disagree with your comment that the dress was not genuine. We only sell 100% genuine products and work with the brands, their suppliers and factories to source genuine stocks at big discounts. Occasionally, we do buy merchandise which is still on sale in the main original brands stores and therefore to prevent returns to these stores, the labels will either be cut, black penned or removed. This does not mean they're fake. Nearly all of our customers would agree that they are happy to save lots compared to the original price knowing that the label maybe cut, as it's not on show and makes no difference to the style, quality and performance of the garment.
Lovely trousers
Had been looking for these trousers for a while now and when I seen them I ordered them they are good quality and exactly what I ordered and at a very reasonable price I would definitely recommend this company and I will be ordering again from them
24 de maio de 2024
Trousers I purchased great fit
Trousers I purchased great fit. Shopping experience also great so very happy customer thanks
20 de maio de 2024
Easy to use,super fast delivery
Easy to use,super fast delivery. Would definitely use again
17 de maio de 2024
Great experience
Great experience. Received my 2 shirts really quickly. Returned one and got refunded really quickly. Then ordered another and received that quickly. All shirts were lovely (just one size wasn't right for me).
16 de maio de 2024
Great company
Really impressed with this company. Ordered at Great British Teddy Bear 🧸 with a nice big discount which was delivered really quickly, and the quality is superb.
16 de maio de 2024
Resposta da Quality Brands Outlet
Dear Andrew
Many thanks for your feedback. It means a lot to us.
Enjoy your new garment.
Warm wishes,
QBO Team
Coral shift dress
Bought a coral dress. Which arrived quickly with no fuss.
Dress fitted well. Good quality. I have worn it and washed it, no shrinkage.
Excellent bargain.
7 de maio de 2024
Great service
Great service. Item exactly as described. Packaged well and delivered promptly. Would definitely order from them again.
14 de maio de 2024
Very Useful Site
This is a brilliant site. Very easy to use. Have already bought two items from them at really low prices and in perfect condition. Will buy from them again.
13 de maio de 2024
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