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Veja o que dizem as avaliações
Ehrlich gesagt freue ich mich, dass es P&Q nicht nur online gibt! Zu meiner persönlichen Freude gibt es diesen Store auch leibhaftig vor Ort!! Die Frauen sorgen immer wieder dafür, das es im Store n... Ver mais
Fabulous first time experience- highly recommend! Ordered some flip flops by The North Face on 8th October and had immediate confirmation and tracking emails throughout. I was nervous given so... Ver mais
A empresa respondeu
Found trainers that are out of stock everywhere else on Queens. I was able to use a discount code (even better) and despite the £6 delivery fee I am delighted with the service I have received. They we... Ver mais
Detalhes da empresa
Escrito pela empresa
We’re Queens, bringing you the best of the fashion world and the latest trends. Since 2021, we’ve been part of the Footshop family, offering complete outfits from head to toe in one place. Every day, we bring you inspiration through leading influencers, social media, and of course, our website, where over 18,000 products are waiting for you in stock. In our extensive range, you’ll discover a wide selection of brands such as Nike, adidas, Puma, Vans, Reebok, Asics, New Balance, The North Face, Patagonia, Birkenstock, Veja, and many more. Whether you prefer minimalist pieces or something more striking, we have something for everyone.
Informações de contato
Prague, República Tcheca
- hello@queens.global
- queens.global
4,0
Muito Bom
296 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Queens
Hi, thanks for the review! We're looking forward to your next time shopping with us. Have a great day, Queens
Resposta da Queens
Hi there, thanks for the feedback, we're looking forward to your next purchase! Queens
Perfect!
Everything was perfect. Shoes were shipped double boxed. Tracking was very clear!
24 de agosto de 2023
Resposta da Queens
Dear Customer, thank you for your positive review! Have a nice day, Queens
Bezahlt, aber dann später storniert
Nach der Bestellung (und Bezahlung) wurde mein Order einen Tag später storniert. Sehr bescheiden, would not recommend. Kümmert euch um ein ordentliches Warenerfassungssystem.
31 de agosto de 2023
Avaliação não solicitada
Resposta da Queens
Hello, we apologize for the complications. Unfortunately we don't see which order is yours however we do our best to avoid these errors on our website.
If the order was cancelled, the money was refunded immediately upon cancellation and a discount code was sent to you as an apology.
We apologize again for the inconvenience and we believe that if you give us another chance, everything will be without any problems to your 100% satisfaction.
Best,
Queens Team
Sehr schnell geliefert
Sehr schnell geliefert, die Schuhe sind sauber und mit guter Qualitat. Ich glaube sie sind echt. Die Schuhe die ich gekauft habe, hab ich nur bei Queens gesehen, da sie fast ausverkauft sind. Das war eine Uberraschung fur mich, die Schuhe zu finden.
17 de agosto de 2023
Avaliação não solicitada
Resposta da Queens
We're glad to hear that and look forward to your next purchase. :)
Resposta da Queens
Hi there, thanks for the review, enjoy your new piece! Have a great day. Queens
I received a completely different size…
I received a completely different size of shoe to what I had ordered (basically received a kids shoe) and had to pay the cost for sending the wrong shoe back myself after the cutomer service denied any fault on their part.
Won't be ordering at Queens again.
23 de agosto de 2023
Avaliação não solicitada
Resposta da Queens
Hello,
thank you for your feedback. We have no problem accepting a mistake on our part and finding a solution for the customer. However, as we mentioned in the email, you have received the product and the size you ordered.
There has been no change in your order from our side. This can also be confirmed by the order recap that is sent immediately after the order was placed.
We are sorry that you are not satisfied with our e-shop.The customer is always our first priority.
Have a nice day!
Queens Team
Kein Geld zurück bekommen
Nach dem Rückversand zahlen Sie mein Geld einfach nicht zurück!
29 de julho de 2023
Avaliação não solicitada
Resposta da Queens
Hello,
thank you for your feedback. We're sorry you're not satisfied with our company. We will, of course, refund your money for the returned products.
Once the package is delivered to our central warehouse, we try to process each return as quickly as possible. By law, we have 14 days after delivery to refund you.
In Germany, it is only a collection point for returns - warehouse from the carrier and the package is then sent to the Czech Republic at our expense. However, all this information is provided on our website: https://www.queens.de/retoure/
Once we process your return, we will inform you by e-mail and refund you.
Thank you for understanding and have a nice day!
Queens Team
Goede service
Contact via Instagram verliep soepel, na mijn bestelling direct contact opgenomen zo kon ik men bestelling volgen. Binnen 4 werkdagen geleverd. Erg tevreden
15 de agosto de 2023
Avaliação não solicitada
Resposta da Queens
Hello, thanks for the feedback. :) We are happy to hear that. Have a nice day, Queens
I was a bit skeptical as I haven't…
I was a bit skeptical as I haven't ordered before from this store, but in the end everything was perfect.
18 de agosto de 2023
Avaliação não solicitada
Resposta da Queens
Hello, thank you for the feedback, we appreciate it and we hope to see you soon again! Have a great day, Queens
Het duurde een paar dagen,maar alles…
Het duurde een paar dagen,maar alles ging hoe t moest.
Zal zeker hier nog bestellen.top!
28 de julho de 2023
Resposta da Queens
Hi there, thank you for the review and we're looking forward to your next purchase! Queens
Resposta da Queens
Hi dear customer, thank you for the review, we're glad to hear that! :)
Kann ich weiterempfehlen.
Es hat alles reibungslos geklappt, reduzierter Preis, schnelle Lieferung.
23 de julho de 2023
Resposta da Queens
Hello, thank you for your feeback, we're happy to hear that! Queens
Je wordt goed op de hoogte gehouden…
Je wordt goed op de hoogte gehouden over de voortgang van je bestelling. Goede service!
27 de julho de 2023
Resposta da Queens
Dear customer, thank you for the review and enjoy your new piece! Have a great day, Queens
Resposta da Queens
Hi there, we love to hear that you are happy with the delivery time. Have a nice day, Queens
Resposta da Queens
Hi there, thank you for the review and we're looking forward to your next purchase!
Great service
I order a jacket and is exactly what I orded, Service and delivery was perfect, would certanly recommand this company.
25 de julho de 2023
Resposta da Queens
Hello, thank you for the review, we love to hear this! :)
Prima bedrijf
Helemaal top. Schoenen waren in 5 werkdagen geleverd voor een erg mooie prijs. Zeer tevreden mee!
25 de julho de 2023
Resposta da Queens
Thank you for the positive feedback!
Prima site!
Ook eerst op trustpilot gekeken voordat ik ging bestellen. Vertrouwde het niet helemaal, maar mijn schoenen zijn na 6 werkdagen netjes thuis geleverd! Zeer tevreden!
23 de julho de 2023
Resposta da Queens
We’re grateful that you took the time to leave us a review. Thanks a lot!
Bestelde product is prima alleen de…
Bestelde product is prima alleen de wachttijd was
langer product moest uit slovenie komen.
23 de julho de 2023
Resposta da Queens
Thank you! Your positive feedback is much appreciated.
We ship all orders from our central warehouse in Prague, Czechia.
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