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Veja o que dizem as avaliações
Ehrlich gesagt freue ich mich, dass es P&Q nicht nur online gibt! Zu meiner persönlichen Freude gibt es diesen Store auch leibhaftig vor Ort!! Die Frauen sorgen immer wieder dafür, das es im Store n... Ver mais
Fabulous first time experience- highly recommend! Ordered some flip flops by The North Face on 8th October and had immediate confirmation and tracking emails throughout. I was nervous given so... Ver mais
A empresa respondeu
Found trainers that are out of stock everywhere else on Queens. I was able to use a discount code (even better) and despite the £6 delivery fee I am delighted with the service I have received. They we... Ver mais
Detalhes da empresa
Escrito pela empresa
We’re Queens, bringing you the best of the fashion world and the latest trends. Since 2021, we’ve been part of the Footshop family, offering complete outfits from head to toe in one place. Every day, we bring you inspiration through leading influencers, social media, and of course, our website, where over 18,000 products are waiting for you in stock. In our extensive range, you’ll discover a wide selection of brands such as Nike, adidas, Puma, Vans, Reebok, Asics, New Balance, The North Face, Patagonia, Birkenstock, Veja, and many more. Whether you prefer minimalist pieces or something more striking, we have something for everyone.
Informações de contato
Prague, República Tcheca
- hello@queens.global
- queens.global
4,0
Muito Bom
296 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 11% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top webshop
Top webshop
Snelle levering en goede communicatie. Ik was in eerste instantie sceptisch. Ik kende de webshop niet en de reviews waren wisselend. Nadat ik geen order bevestiging had ontvangen, probeerde ik contact op te nemen met de klantenservice. Telefonisch niet bereikbaar. Ik maakte me direct zorgen of de webshop wel zuiver was. Vervolgens een DM via Insta gestuurd en snel reactie gekregen dat ik een spelfout had gemaakt in mijn mailadres. Het is direct opgelost, werd uitgebreid geïnformeerd over bestel- en orderstatus. Bovendien had ik de bestelling vrij snel binnen en de Nikes zijn origineel. Aanrader dus deze webshop!
28 de julho de 2023
Avaliação não solicitada
Resposta da Queens
Thanks for your 5-star review! We sincerely appreciate your feedback.
package hasnt arrived
12 de julho de 2023
Resposta da Queens
Hello,
thank you for the review. I'm sorry but I haven't found any communication with you and according to the tracking the package was delivered.
Please contact us at hoi@iqueens.nl and we believe that the situation will be resolved.
Thank you for your understanding.
Best,
Queens Team
Top Ware!!
Unkomplizierte Abwicklung, Top Ware, Sehr schneller Versand. Immer wieder gern.
Dankeschön!!👍
20 de julho de 2023
Avaliação não solicitada
Resposta da Queens
Hello, thank you for the review, enjoy your new pieces and we're looking forward to see you soon again! Queens
Resposta da Queens
We’re really grateful and appreciate you taking the time to share your rating with us.
Resposta da Queens
Thanks so much for sharing your experience with us.
Resposta da Queens
Hello,
we apologize for the inconvenience. Unfortunately we did not have the product in our stock anymore so we had to cancel your order and refunded you.
We believe that if you give us another chance, your experience will be a good one.
Thank you for your understanding.
Best,
Queens Team
Placed an order over 1,5 week ago,
Placed an order over 1,5 week ago,
Track&trace not active.
Still waiting for my delivery.
This can be improved
4 de julho de 2023
Resposta da Queens
Hello,
Thank you for your review and we apologize for the delay.
Your package has been successfully delivered and we hope you are satisfied with the product.
Once again, we apologize for any inconvenience caused.
Best,
Queens Team
Resposta da Queens
We are so grateful for your review. Thanks for sharing your rating with us.
Resposta da Queens
Hi dear customer, thank you for the review, we're glad to hear your parcel was delivered to you quickly. Have a nice day, Queens
Super Schuhe
Super Schuhe, alles original.
Sehr schnelle Lieferung. Immer wieder gerne.
28 de junho de 2023
Resposta da Queens
Hello, thank you for your feeback, we're happy to hear that! Queens
So far I did not receive what I have…
So far I did not receive what I have ordered and paid for.
17 de junho de 2023
Resposta da Queens
Hello,
we apologize for any inconvenience caused. Unfortunately we had a mistake on our website and we did not have the product in our stock anymore so we had to cancel your order and refunded you.
Thank you for your understanding.
Best,
Queens Team
Order was cancelled, but professional service
Unfortunately my order was cancelled (out of stock), but communication about this was highly professional and had my money back the next day (ordered from the Netherlands)
13 de junho de 2023
Resposta da Queens
Thank you so much for your kind words! We are sorry that your order has been cancelled.
Best,
Queens Team
The service was very good
The service was very good, and delivery in the Netherlands was very quick! Everything was well and product was as expected…
I can advise this company to anyone! Trustworthy
22 de junho de 2023
Resposta da Queens
Thank you for taking the time to share your positive experience with us. :)
Snelle levering en hebben mij prima op…
Snelle levering en hebben mij prima op de hoogte gehouden.
Schoenen zijn helemaal Top, blij mee.
12 de junho de 2023
Resposta da Queens
Thank you for your positive review!
Do not buy off this website its a scam…
Do not buy off this website its a scam ..they take your order and money, send it to china it takes 3 months to receive the item and then you receive a fake item ..
They give you 14 days to return your item to china and you have to pay the shipping !!
100% scam
20 de junho de 2023
Avaliação não solicitada
Resposta da Queens
Hello,
we are sorry but this is probably a review for a different e-shop.
Our e-shop is https://www.iqueens.nl/nl/dames .
We don't have any warehouse in China - our central warehouse is in Prague, Czech Republic and delivery takes about a week.
We only sell original products and you have 30 days to return them.
Thank you for your understanding.
Best,
Queens Team
Quick and as promised!
3 de maio de 2023
Resposta da Queens
Thanks for your 5-star review! We sincerely appreciate your feedback.
Gebrauchte Jacke erhalten
Leider eine gebrauchte Jacke erhalten.. die Jacke roch nach Parfüm und hatte Haare im Kragen. Das original Herstellerschild war dran.
6 de maio de 2023
Avaliação não solicitada
Resposta da Queens
Hallo, diese Situation tut uns natürlich leid, jedoch haben wir von Ihnen keine Email oder sonstiges erhalten, um diese Situation lösen zu können. Wir haben von Ihnen bisher noch keine Retoure erhalten - haben Sie die Jacke also behalten? Bitte kontaktieren Sie uns per Email an hallo@queens.de, damit wir Ihnen mit Ihrem Anliegen helfen können. Vielen Dank, Queens-Team
Resposta da Queens
Hello customer, we appreciate your feedback and we're happy to hear you received your pieces quickly. We would love to see you again in the future! Queens
You sold shoes while they were sold out
28 de abril de 2023
Resposta da Queens
Hello, thank you for the feedback. We apologize for this issue again - unfortunately, there was a technical error on our side which caused that the sold out product was still shown on our website. We sent you an immediate notification along with a voucher as an apology and you were refunded as well. We are trying our best to resolve this issue and avoiding a similar inconvenience in the future - and hope you will give us a chance to improve your experience with us. Have a great day! Queens
Ging alles reibungslos
Ging alles reibungslos , Schuhe wurden schnell geliefert , alles top
25 de abril de 2023
Resposta da Queens
Vielen Dank! Liebe Grüße, Queens - Team
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