Quirks Car Avaliações 

458
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Recently sold my BMW X3 back to Quirks after two years of trouble free motoring. The sale was dealt with in such a friendly but also professional manner from my dealings with Ross and his colleague D... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A lot of initial snags, however ross is incredibly helpful. We had complained about various issues and was frustrated at getting nowhere In the end ross stepped in and showed us fantastic care and c... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sales Chris bowler gave good service and liaised well during the purchase. The car was cleaned inside and presented well. External was obviously just washed and not polished Newly painted wheel’s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados

Escrito pela empresa

Based in Wickford, Essex, Quirks Car Company is a multi award winning family-run business dedicated to selling sports cars, prestige vehicles, and 4x4 vehicles. With over 30 years' experience in the retail motor industry, there is no one you should trust more when it comes to buying a used sports, prestige or four wheel drive vehicle. We have extensive knowledge of a huge range of desirable marques and models for sale, including Audi, Bentley, BMW, Jaguar, Lamborghini, Land Rover, Mercedes-Benz, Maserati, Range Rover, Porsche, and Volkswagen as well as many other brands. Visit www.quirkscarco.co.uk for more info. Showroom doors open from 9am - 6.30pm Monday to Friday, 9am - 6pm Saturdays and 10.30am - 4.30pm Sundays Find us on Arterial Road (A127), Wickford, Essex, SS12 9JG We look forward to seeing you.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

458 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(458)

17 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Absolute shocking customer service.

Absolute shocking customer service.
Had trouble with my Range Rover since the day I collected it.
“We promise to get it sorted”
Said the salesman Chris.
First time it went back he said we only need it for a day ended up 6 days.
Doesn’t want to communicate via email probably because it’s then in black and white.
AVOID THIS COMPANY.

24 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service from Chris…

Absolutely fantastic service from Chris and everyone at Quirks. We went in to have a look and Chris patiently and expertly found all available options and we have bought a great car at a great price. We found Chris to be very honest and genuine and was the main reason we bought the car. He guided us through the finance agreement and was very transparent throughout. We would highly recommend Quirks and will be returning when we are ready to upgrade our other car.

10 de agosto de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you very much for your great 5* review, it really is much appreciated. We are delighted you experienced the level of customer service we strive for at all times, and look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

This is my second car from Quirks Car…

This is my second car from Quirks Car Company and I couldn’t be more delighted. Excellent service and no pressure to buy. I wouldn’t go anywhere else.
Thank you Ross, you truly are the best.

3 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you very much for your great 5* review, it is much appreciated. We look forward to helping you again in the future.

Avaliado com 5 de um total de 5 estrelas

Hassle-free experience

From my first exploratory phone call the staff were most helpful, especially Billy the sales manager, and also Ross who ironed out a few queries. Special thanks too to Danny who delivered the car to me.
It was a lucky find that brought me to Quirks and I'm very pleased with my purchase.

27 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you very much for taking the time to leave your great 5* review, it really is appreciated. We look forward to being of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service , new car and part x very good

29 de julho de 2023
Avaliação não solicitada
logotipo da Quirks Car

Resposta da Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

I have bought so many cars from Quirks…

I have bought so many cars from Quirks Cars I have lost count . Brilliant choice of cars but more than that just really nice people to do business with . Ross and all his staff 10/10 would highly recommend

11 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thanks once again Tony for your business and taking the time to leave your review, it really is appreciated. I'm sure we'll be seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

fROM START TO FINISH I WAS KEPT ON THE…

fROM START TO FINISH I WAS KEPT ON THE UPDATE OF THE PURCHASE OF MY CAR, THESE GUYS KNOW HOW TO LOOK AFTER CUSTOMERS WHO ARE BUYING DREAM CARS

6 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you so much for your great 5* review, it is really appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

SL63 AMG 👌🏻

Loved the car. Chris highlighted some minor defects to the SL63 AMG which promised me they would take care of prior to me collecting the car. Picked it up today and the car was mint. Would recommend and use them again.

6 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Many thanks for taking the time to leave your 5* review, it really is appreciated. We are delighted you are pleased with your new car, and hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great service and vehicle.

Chris bowler went that extra mile in dealing with finance company so car could be collected as planned. Quality car and great service. Cannot recommend this dealership highly enough.

27 de junho de 2023
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Resposta da Quirks Car

Thank you Ian for your great 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Extremely professional and did what…

Extremely professional and did what they said and when, an effortless transaction and great outcome.would highly recommend.

3 de julho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 4 de um total de 5 estrelas

To kick things off I would like to…

To kick things off I would like to thank Quirks cars for a pleasant car buying experience and for supplying a car that we are very pleased with. Chris and the whole team were very polite and helpful and the purchase went through without a hitch. The car was prepared to a reasonable standard when compared to that of a main dealer but that said the price was also far lower than a main dealer. One minor point to make a balanced review was the removal of the carpet mats... why? and the new number plates were poorly drilled into the tailgate rather than through the manufacturers inserts to prevent corrosion... not a deal breaker but worth a mention. To sum up a great car from a good company that I would buy from again. Mark

15 de junho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you for your review Mark, it is much appreciated. Your comments will be passed on to the sales and yard teams for their information and future action. We are glad you are happy with the car and hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Ross 👍🏼👍🏼

A lot of initial snags, however ross is incredibly helpful. We had complained about various issues and was frustrated at getting nowhere
In the end ross stepped in and showed us fantastic care and customer service. We have our car back after some issues and he kept me informed every step of the way. This is exactly how customer service should be
Thankyou Ross for genuinely taking care of us and fixing the issue.

16 de junho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you for 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

5 star service

Very helpful, offered great price and super efficient highly recommend!

15 de junho de 2023
Avaliação não solicitada
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Resposta da Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Thanks Chris Bowler 👍🏻

Great Customer Service from Chris Bowler. Chris kept us updated all the way through the process of purchasing 3 cars in one go. Even picked us up from the station. Nothing was too much trouble and we loved the football chat. He's a credit to the car sales industry. Thanks again. We would definitely Recommend Quirks Car Company

5 de junho de 2023
Avaliação não solicitada
logotipo da Quirks Car

Resposta da Quirks Car

Thank you for your 5* review, it is much appreciated. We are pleased Chris offered you the level of service we expect from all our staff, and hope we can be of assistance to you again in the future.

Avaliado com 1 de um total de 5 estrelas

Extremely Disappointed....

I am writing this review today with disappointment. I recently purchased an Aston Martin from this dealership for a hefty sum of 70k. I took pride in this purchase, expecting not only a quality vehicle, but also premium customer service that ought to come with a high-end luxury brand. Unfortunately, my experience fell short of the bar.

At the time of purchase, the dealership made certain assurances which were integral to my buying decision. These included the promise of fixing the door switch unit and replacing the door trim on my newly bought vehicle. The salesperson even went as far as to promise to send me the required parts and cover the cost of fitting, should any issues arise.

Three weeks have passed since I took ownership of my Aston Martin, and I must report with regret that the dealership has not fulfilled any of the assurances made at the time of the sale. The door switch unit remains faulty, and the door trim remains untouched. They have neither sent me the required parts nor reached out to cover the cost of fitting as promised.

I have tried reaching out to the dealership multiple times to address these issues. Each call and email I have made was met with unfulfilled promises and delays. Their lack of communication and disregard for their commitments has not only left me frustrated but also feeling undervalued as a customer.

While I understand that businesses can occasionally fall short of their promises due to unforeseen circumstances, the lack of communication and disregard for customer satisfaction is disheartening. After spending such a substantial amount on a vehicle, the expectation is to have an equally substantial post-purchase experience and hence I will be taking legal action.

What's more disappointing is the trust I placed in this dealership - trust in their word, trust in their brand, and trust in their supposed commitment to customer service. Unfortunately, this trust was not reciprocated, leaving me to deal with unfulfilled promises and a diminished customer experience.

In conclusion, I find it hard to recommend this dealership based on my personal experience. My hope is that they take this feedback to heart and rectify the situation for future customers, ensuring that their promises aren't just sales tactics, but firm commitments that they fully intend to keep.

6 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best team around really helped me out…

Best team around really helped me out when other dealers have struggled to get me the credit I needed for the car I wanted good part ex price good communication would recommend for sure!

Thanks Ross and team!

21 de maio de 2023
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Resposta da Quirks Car

Thank you for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing

Absolutely amazing! Charlie was so professional and the collection and money transfer was quick and easy! Amazing company with a personal touch.

Thanks guys you have made something that seemed impossible……. possible!

Take soon and all the best.

1 de junho de 2023
Avaliação não solicitada
logotipo da Quirks Car

Resposta da Quirks Car

Thank you for your great 5* review, it is very much appreciated. We hope to help you again in the future, whether buying or selling.

Avaliado com 5 de um total de 5 estrelas

Great experience dealing with Charlie

Great experience dealing with Charlie. I wouldn't hesitate to recommend Charlie at quirkscarco.co.uk. The process of selling my BMW M4 convertible was seamless and effortless. Cannot recommend highly enough, wouldn't hesitate to contact Charlie again for any future sales.

30 de maio de 2023
Avaliação não solicitada
logotipo da Quirks Car

Resposta da Quirks Car

Many thanks for your 5* review, it is truly appreciated. We hope to be of service to you again in the future, whether buying or selling.

Avaliado com 5 de um total de 5 estrelas

New Car Purchase

Great service and done quickly. I bought my new car Tuesday and collected it on Saturday. When I arrived Chris had everything ready to complete and sign. 30 minutes later I was driving off in my new car. Well done Quirks Car Centre!

26 de maio de 2023
logotipo da Quirks Car

Resposta da Quirks Car

Many thanks for your 5* review, it is truly appreciated. We hope to be of service to you again in the future.

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