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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have both the q600 and the blinds and they work well within the app and home assistant. Needed a little help with support and the WhatsApp support channel was quick and helpful also.

Avaliado com 4 de um total de 5 estrelas

Now with 5 sets of track and very pleased with the results. The video made it reasonably easy to follow but 2 of the tracks were nearly 5m long so needed 2 people to construct. WiFi easy to connect &... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this product and have bought it several times. I wish you could buy Swave outright instead of having to buy a standard set and the S wave separate. Videos are easy to follow. The whole assembly... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently moved and wanted to have electric curtains as we were aaaaalways arguing who’s gonna close them in the evening. Must say we are impressed. You just need to carefully follow installation v... Ver mais

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

Quoya Living is a Home improvement store specialising in smart electric products. We supply smart electric curtain tracks, smart door locks, smart electric blinds, and much more. All of our smart electric curtain track and blind motor products have been designed with ease-of-installation, as well as product longevity, in mind. We’ve placed a huge amount of effort into ensuring that our products are easy to use and even easier to love! Everything from the materials we use to our pledge to great customer service has been done with you in mind.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

124 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent product

Highly recommended product and seller! A great purchase and a very happy customer!
We have been looking for a smart electric curtain for a while and this one is by far the cheapest we have found for the great quality and price!

The customer service by Quoya was excellent. The delivery was fast and it came within 2 days. It also comes with a contact card where you can Whatsapp them and they instantly send you all the installation videos, very clever!

The installation of the curtain was super easy after watching the videos. No issues connecting the product to the app and my Alexa, it was extremely simple! To be fair the instruction manuals are a bit confusing and dated - my only criticism to this product.

5 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer support

Excellent customer support
Everything explained clearly on How-to page and quick response customer support(email).
Managed to install the D1 lock under 2-3 email replies.
Very good price.
Could be better to pack with a manual installation guide, or you will miss few key assembling points by usual thinking.

11 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've had this blind motor for a while…

I've had this blind motor for a while now, it's worked really well. I like the features, specially the schedule one, where I set it to open or close at a time of my choice. Battery life is fantastic, that good that I misplaced the charger for it. I asked the company where I could find another replacement and they sorted me out. Really happy with my purchase ☺️

28 de janeiro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Still waiting for refund

Still waiting for refund. Curtain system was picked up last year.

11 de dezembro de 2023
logotipo da Quoya Living

Resposta da Quoya Living

Hi,

We are sorry for the delay in processing your refund. We don’t know what happened there. We normally process the refund within 1-2 days and the funds will return in 3-5 working days.

We have checked the tracking and it was collected. We have now processed a full refund on the QL500 set and the funds will be with you in 3-5 working days.

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant firm

Absolutely brilliant firm. Excellent customer service and the product is top quality. We have bought two of their electric curtain operating systems so far, and would recommend them to anyone. Well done. J thomson

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good product and great service

Good product, though it was a bit complex putting it together. Eventually discovered that the motor was faulty but the customer service was great and we received a new unit. Nice people to do business with.

14 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Great product & Customer Service

Great product - I bought several automated curtain rods. And excellent customer service - they were always prompt to respond and provided a defective replacement part, immediately. Hands down, the best online company I worked with in China.

31 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Curtain track

The curtain track was delivered on time and it was easy to assemble and fit by following the instructions on the video. Have now 2 electric curtains.

10 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

Fab products

Great products I’ve electric curtain & blinds and slowly filling in all of my windows.
Customer service is 1st class
Keep up the good work.

26 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product

Great product did not have enough hooks so contacted customer service and sent me some out straight away. Thank you

16 de junho de 2023

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