Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Very nice facility, clean comfortable rooms. Only negative comment i would make is that reception should know precisely, a map, details of closest ev recharge points.especially if not on Hotel site. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got a great deal going through r3charge. No problem with payment or reservation. The invoice showed the reservation was made via Berlin not that that made any difference 😀. Will definitely use... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The information was wrong and the price you take very high. When we arrived at the hotel, they wanted us to pays, although we already had paid to r3charge.

Avaliado com 5 de um total de 5 estrelas

Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.

A empresa respondeu

Detalhes da empresa

  1. Serviço de hospedagem nas férias

Escrito pela empresa

r3charge is the first hotel booking platform tailored for EV owners. Stop switching between apps and websites when traveling with your EV. With the largest database of hotels with EV charging station, find and book the perfect accommodation at attractive price.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nice place to book your hotel

Traveling with EV vehicle, nice place to quickly search hotels with EV stations, and they provide easy payment options to book and confirm.

27 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you very much!

Avaliado com 5 de um total de 5 estrelas

great place to stay, easy charging

found a great hotel via r3charge for my summer holiday. Charging was easy, accommodation was fine. All good, thank you!

19 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you very much!

Avaliado com 5 de um total de 5 estrelas

Just perfect

Great experience! Works perfect

18 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you very much!

Avaliado com 5 de um total de 5 estrelas

Great idea and good website

All over a great website and very good recommendations. Whole concept and idea is well structured and a very good experience. With the change to electric vehicles everyone should use ideas like this more often

18 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you very much!

Avaliado com 5 de um total de 5 estrelas

Super Erfahrung

Super Hotels, einfache Abwicklung. Sehr zu empfehlen. Werde r3charge auf jeden Fall nochmal nutzen.

18 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you very much!

Avaliado com 5 de um total de 5 estrelas

Would have been great.

Havn’t as yet visited but if the ev charger is available it would have been great. Unfortunately my new car is not available until the day after we return from holiday.

12 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Thank you nevertheless!

Avaliado com 1 de um total de 5 estrelas

The charger never completed it’s work

The charger never completed it’s work. It failed to charge our car and cost us a two hour delay in our trip.

1 de julho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

We are very sorry to hear this, but this is not in our control at all unfortunately as it is part of the hotels facilities. We hope your trip was nice after that incident. Best, your r3charge Team!

Avaliado com 1 de um total de 5 estrelas

A hotel booking operator with a large potential for improvements

Going by EV through Italy and Germany, I booked 2 hotels through r3charge. Calling the first confirmed reservation as running late for check in we were persistently informed that we had no reservation. Trying to contact R3charge we realized that r3charge has no support number. If booking through r3charge you are on your own if something goes wrong.

We continued to the hotel rather frustrated believing that r3charge.com could be a scam and not knowing what to expect. It turned out that the reservation was ok. However, the phone number of the hotel in the order confirmation and on the R3charge site probably is wrong. How good is that?

A day later, arriving late to the address of the Acom Hotel in Nürnberg there was not any Acom Hotel, but a hotel called Premier Inn! The hotel receptionist informed us that it was years since Premier Inn took over the hotel from Acom and he could not find any reservation. At that point our frustration over R3charge was high, as R3charge was impossible to reach and sloppy for second time in a row beyond what is acceptable about providing correct information. However, mentioning to the receptionist that I had asked for parking with EV-charging, he managed to find a reservation with help from another staff member.
This turned out ok in the end, partly because we were persistent and partly being lucky meeting helpful receptionists. The frustration though, over the outdated/erroneous information in the order confirmation provided by R3charge, over total lack of support if something goes wrong and over being put into awkward situations twice of eventually not having any hotel to stay in, is not forgotten.

28 de junho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Dear Peter! We are happy to hear that both your reservations were found by the respective hotels and that you were able to charge your EV over night. Why the first hotel did inform you wrong at first is hard to understand at this point. With the second hotel and its changed name: that must have been a mistake in our hotel supplier system. We are looking into it - thanks for letting us know!
At the end it all worked out and we think we deserve more than 1 star for that. Safe travels with your EV.

Avaliado com 1 de um total de 5 estrelas

Booking failed

I spent ages selecting a hotel, registered went to pay only to get a message saying my booking had failed. I gave up

16 de junho de 2022
logotipo da r3charge.com

Resposta da r3charge.com

We are sorry that your experience was not great. We are working on improving our service constantly and eliminating such technical errors. Best regards, the r3charge Team.

Avaliado com 5 de um total de 5 estrelas

Got a great deal going through…

Got a great deal going through r3charge.
No problem with payment or reservation.
The invoice showed the reservation was made via Berlin not that that made any difference 😀.
Will definitely use them again.
Can't believe there are so few hotels in Norfolk with a car charger 🤨.

27 de maio de 2022
logotipo da r3charge.com

Resposta da r3charge.com

Happy to hear and thank you for the review! Best regards, your r3charge Team!

Avaliado com 3 de um total de 5 estrelas

When we arrived at the accommodation…

When we arrived at the accommodation there was no record of our booking. There was a very kind receptionist who was really helpful and managed to find our booking, but it took over 20 minutes. Not sure if that was r3charge fault or the hotel but a tad frustrating.

14 de maio de 2022
logotipo da r3charge.com

Resposta da r3charge.com

We are sorry for the inconvenience. We are constantly trying to improve so we are looking into this issue! Hopefully next time you will have a smoother arrival! Best, Your r3charge Team!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais