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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

⚠️Мошенники будьте осторожны ⚠️ Сделала заказ для сына, свитер и худи , сразу оплатила , как написал менеджер сайта . Но потом началось, выпрашивания денег за доставку , что надо именно им перевести... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Raad war meine erste Online Schuh kauf Erfahrung und ich war sehr positiv überrascht. Die Schuhe haben hohe Qualität, sind sehr bequem and halten sich an die Größenvorschriften auf der Webseite. Der... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was able to take advantage of their BOGO sale, and ordered a pair of hightops and a pair of comfy boots. I did my best to assess my own shoe size, but ended up needing to exchange for a half-si... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very satisfied with my purchase. Product is as expected; I ordered the black and red anime girl sneakers. The shoes are printed to order and smelled like the ink or dye used. Customer service was a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atacadista de Calçados
  2. Loja de vestuário do faroeste

Escrito pela empresa

With a mission to provide the world's best custom-printed footwear as an alternative to traditional shoes, Raad Shop was born in 2018. We allow people new ways to express themselves without choosing between cost and quality. After all, style is more than just looking good. It's about expressing yourself. It's about how you present yourself to the world. That's something that everyone deserves. Since we launched in 2018, we've helped 135,000+ customers find new ways to express themselves, most of which have returned to us for more! We are a community of almost Half a MILLION people on social media and counting. Our wide range of footwear styles and designs will ensure you find the perfect pair to match your unique style. Whether for fun, fitness, festival wear, or something more groovy, we've got thousands of rad designs at reasonable prices with competitive deals like BOGO discounts available only on our site! And this was only possible by partnering with the crème de la crème of designers and manufacturers, enabling us to bridge the gap from manufacturing to you. We're serious about giving you a memorable experience — from the second you place an order to the minute you unpack your order at home. If you have any questions, comments, or concerns, drop us a line, and let's connect. 😎 We love hearing from our customers - even if it's just to have a conversation or tell us how much you love your Raad gear.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

245 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love RAAD shoes

I love RAAD shoes! I have 4 pairs converse style. Just know you will need to buy a size smaller and that it takes 2-3 months to receive them. They are made in China. Other than that I love these shoes and get mad complements on them!

12 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I brought my pair of shoes from the…

I brought my pair of shoes from the thrift store awesome design, well worth the $10nz. I was searching for where they're sold couldn't find anywhere. They have the vans style with an awesome dragon tattoo looking design.

8 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Closed, but I had a great experience

Unfortunately, RAAD is closed at this time. They are a victim of the tariff wars between China and US. I wanted to give them their props anyway.

I ordered a pair of fitness shoes and a pair of boots. It took quite some time for the shoes to arrive (about 4 weeks), but when they arrived, they looked great, they looked like quality shoes. The shoes fit amazingly well, the boots were a bit larger, but with thicker socks they're fine. Price for the 2 pairs was great (a little high for a single pair). The BOGO is a game changer.

3 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CAUTION

CAUTION! I was a satisfied customer of this company for years. But - there were never any complaints / complaints on my part! I always bought the same kind of shoes (boots) and always in size 41! Everything always worked out wonderfully! Now I have ordered 8 pairs of shoes of a different kind as always in size 41! And these shoes are definitely 1 nm smaller! It's a 40 at most! At 41, however, they are priced out! So all 8 do not fit now. Therefore, I have made use of my legal right of withdrawal and have been trying to clarify a return with support for 1 week now! They refer to the fact that the shoes are custom-made and therefore not taken back. Which, of course, is nonsense! The shoes were not explicitly adapted to the sole of my foot! And now the next hack! Nowhere on the Internet can a company address be "determined". The support does not respond to my revocation! For me, this is fraud and rip-off

7 de abril de 2025
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We value your loyalty and business with us for years, Sabine. It saddens us that you have an unpleasant experience this time. We replied to your email multiple times trying to offer you a free replacement with the correct size, but we failed to receive a confirmation. Please email us at support@raadshop.com confirming the correct size for the replacement, or let us know if you'd like to proceed with a refund. We're looking forward to hearing back from you.

Avaliado com 5 de um total de 5 estrelas

Shoes

The shoes look amazing the best quality and arrived on time thank you

7 de abril de 2025
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We're glad you had an awesome experience! Stay RAAD!

Avaliado com 1 de um total de 5 estrelas

A SCAM! Faulty shoes will not give refund

I ordered two pairs of shoes for my 11 year old son’s bday. He wears a size 5 in men’s but I ordered a size 6 since he’s growing very quickly at this age. He could not even get the shoes on his feet as the vamp is incredibly narrow on both styles I ordered. Now customer service is given me the run around about issuing a refund on their faulty shoes. They just keep asking me to measure my son’s foot and will not issue a refund! Do not believe the 60 day money back guarantee cause they do not honor it! The day the shoes arrived I tried them on my son and requested a refund that same day.

2 de abril de 2025
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We sincerely apologize for the experience, Amber. For sizing issues, our policy requires us to offer a replacement first to ensure you receive the correct fit before we proceed with a refund. That said, we’ve gone ahead and issued the refund to your account, and it should reflect within 5 to 10 business days. We truly appreciate your patience and understanding, and we hope to provide a much better experience in the future. Please don’t hesitate to reach out if you need anything else.

Avaliado com 5 de um total de 5 estrelas

Love these shoes!!

Love these shoes! I bought two pairs of Classic style and loved them so much I ordered two more! Thanks for the BOGO! The fit was true to size, and I can easily remove the insole to swap in my orthotics. (The high top style didn't have removable insoles.) I have a lot of foot pain and need sturdy shoes. These shoes don't let me down, even on longer walks! If you're worried about them being too narrow based on other reviews, get the Classic style, which are wider. I had no problems with shipping. The second time took just a few weeks. Keep in mind these are custom orders, which takes time!

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

It's great to know that our shoes provide you the comfort and the support you need—your support means the world to us!

Avaliado com 1 de um total de 5 estrelas

Didn't get my order emailed customer…

Didn't get my order emailed customer support, didn't help me, no refund!!! Not great, don't buy, this is a scam!!!

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We're really sorry about your experience, and we understand how frustrating this must be. We reached out via email, and we'll make sure to get this sorted out for you as quickly as possible. Take care!

Avaliado com 1 de um total de 5 estrelas

⚠️ Мошенники будьте осторожны ⚠️ Сделала…

⚠️Мошенники будьте осторожны ⚠️ Сделала заказ для сына, свитер и худи , сразу оплатила , как написал менеджер сайта . Но потом началось, выпрашивания денег за доставку , что надо именно им перевести , при получении нельзя 😡 Вообщем товар не отправлен и деньги за него не вернули . Менеджер на связь не выходит , видимо заблокировал. Мошенники , будьте осторожны ⚠️

30 de novembro de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

Thank you for sharing your experience. We're sorry to hear about this. However, we would like to confirm whether the order was placed on our official website, www.raadshop.com. Please be aware that there are many fraudulent websites that copy legitimate businesses. Hence, we advise caution when making online purchases, and always check the URL carefully.

If the order was indeed placed with us, please email us at support@raadshop.com with your order details so we can assist you further. We're committed to providing a safe and reliable shopping experience for our customers. Stay safe and vigilant!

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Raad

I had a great experience with Raad. Bought 2 pairs of shoes for the price of one. Then when the shoes didnt fit well, they replaced both pairs for free for me! Super friendly and easy to work with!

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

Keeping our customers satisfied with their purchases is always our top goal! We're happy you had a great experience!

Avaliado com 5 de um total de 5 estrelas

LOVE LOVE LOVE this company

LOVE LOVE LOVE this company. I purchased some skull sneakers from them. Everyone asks me where I got them all the time. The shoes are very well made and long-lasting. Don't even get me started on how the prices are amazing. I will only order my shoes from RAAD!!!!

29 de setembro de 2023
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We can't wait to have you back for your next pair! Thanks for being such a loyal RAAD fan!

Avaliado com 5 de um total de 5 estrelas

Look forward to purchasing again

I'm an athlete and need gym shoes that are flat to the ground. I was able to take advantage of a BOGO deal a few years ago so I got a pair for myself and my wife.

The RAAD logo started peeling off the heel pretty quickly so I just used a blade to smooth out the residual logo and it looks great.

I've worn these shoes (only to the gym) about three times per week for the past 3 years and they still look great. I've gotten several compliments on them and they serve my needs perfectly.

There is such a wide selection that I foresee making another purchase very soon.

16 de setembro de 2023
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We're sorry about the logo, but thank you for the review! We're glad they served your needs perfectly. We're looking forward to having you and your wife back for another purchase very soon!

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Love the designs, super comfortable!! Have four pairs that have lasted over one year with almost daily use. When I brought my first pair I ordered the wrong size. Customer service responded quickly, really helpful and I was able receive the right size. Would definitely recommend. From NZL

11 de setembro de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

It's awesome that your pairs have lasted so long with daily use! Thanks for sharing your feedback! Sending our love to NZ!

Avaliado com 5 de um total de 5 estrelas

Super !

Super produit et très belle qualité !
Excellent service à la clientèle !
Je recommande Raad ! ⭐️⭐️⭐️⭐️⭐️

27 de agosto de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

Your recommendation means a lot to us! Thanks for trusting Raad Shop. Rock on!

Avaliado com 4 de um total de 5 estrelas

Slow shipping- worth the wait

I have bought four pairs of shoes on two separate occasions. Each time I had to wait about a month for them to arrive but absolutely everyone asks where I get my shoes now. Love your product and that BOGOF sale just seems to never end. I love it!

29 de julho de 2023
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We appreciate your patience with the shipping time. It's great to know that they're catching everyone's attention. Enjoy the BOGO sale, and thank you for your continued support!

Avaliado com 1 de um total de 5 estrelas

I placed an order a month ago

I placed an order a month ago, and it still hasn't been delivered. Despite repeated assurances that someone from your team would contact me, I have not received any communication. Can you please provide an update on the status of my order?

29 de junho de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

Hi Ilon, we regret to inform you that your order was not processed successfully because it was flagged as a potential risk or fraud. To ensure the security and safety of our customers, we have strict measures in place to identify and prevent fraudulent activities. No worries, this order has been refunded. Please contact us at support@raadshop.com if there's anything else we can do to help.

Avaliado com 2 de um total de 5 estrelas

Really uncomfortable shoes

Really uncomfortable shoes. They are very narrow and pinch your feet. I couldn't wear them. It's not the size, just bad design

1 de junho de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We're sorry to hear that. We offer a one-time free size replacement. Please email us at support@raadshop.com, and we'll work on a resolution to make sure you're satisfied with your order.

Avaliado com 1 de um total de 5 estrelas

False Guarantees

I ordered shoes that arrived FAR larger than described. Their site lists multiple 'perfect fit' guarantees, including a guarantee which states (per their customer service bot) "Our Perfect Fit or Your Money Back guarantee ensures that you get the ideal size. If the fit isn't right, we'll make it right or refund your money!".

When attempting to get a replacement/refund, the order page (only visible after placing an order), informed me that they will not accept any replacement or refund requests (contradicting their prior guarantee).

I reached out to customer service and never received a response.

EDIT AFTER RESPONSE: As previously stated, I did reach out to customer service (via the provided email address). I never received a response.

13 de junho de 2024
Avaliação não solicitada
logotipo da Raadshop

Resposta da Raadshop

We apologize for the trouble and any confusion about our policies. Kindly email us at support@raadshop.com, and we'd love to help resolve this matter for you. Thank you!

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