Good radiator and speedy delivery. Yet to see if radiator will keep me warm come winter. So far so good.
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Veja o que dizem as avaliações
Not a great experience. Ordered 2 radiators and after placing the order was told one would be delayed about 10 days. When we fitted the Reina anthracite towel rail we discovered under artificial light... Ver mais
Website easy to navigate. Delivery notification accurate. Prompt delivery. Very pleased with the product . However delivery company did not give me chance to ask if they would put package in the gara... Ver mais
A empresa respondeu
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- Loja de Acessórios para Banheiros
- Loja de decoração de design de interiores
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Serviço de aquecimento
Escrito pela empresa
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Informações de contato
4,4
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic product shame about the delivery
Fantastic product, but don't believe the next day delivery as ours took a week. Shame as the towel rail only had to come from next village. I could have picked it up myself if I'd have known sooner.
7 de julho de 2025
Avaliação não solicitada
Really nice radiator at great price and…
Really nice radiator at great price and arrived quickly.
Sarah from customer services attended to all our needs.
4 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Lynn,
Thank you for your kind feedback! We're so pleased to hear that you’re happy with your new radiator and the value it offered.
It's also great to know that Sarah from our customer service team was able to assist you so well — we'll be sure to pass on your kind words to her.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Customer Experience Team
Sarah was great.
I had some technical questions that I needed answering before I could order and Sarah answered these quickly. I then went on to order and received updates on progress before it was delivered all well packed and correct. Very pleased and grateful to Sarah who was responsible for my order from beginning to end. 👍
7 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Steve,
Thank you for your kind and detailed review. We're so pleased to hear that Sarah was able to assist you with your technical queries and guided you seamlessly through the entire process.
It’s great to know your order arrived on time, well packed, and exactly as expected. We truly appreciate your feedback and are delighted that your experience with us was a positive one from start to finish.
We’ll be sure to pass your thanks on to Sarah!
Best regards,
Customer Experience Team
Towel rail
We needed a heated towel rail and valves for a bathroom renovation. The phone calls needed for advice on the correct specifications and then the pertinent items, were informative and helpful.
The website made ordering straightforward and delivery was prompt. Sarah handled our particular order and we're grateful for her professionalism.
7 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Muriel,
Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that our team was able to provide the advice and guidance you needed for your bathroom renovation.
It's great to know the website made ordering straightforward and that delivery was prompt.
A special thank you for mentioning Sarah, we're so pleased her professionalism stood out.
We truly appreciate your support and hope to assist you again in the future.
Warm regards,
Customer Experience Team
First class service
First class service. Easy ordering. Excellent Customer Service. Very well packaged with prompt delivery. Would highly recommend.
24 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Della,
Thank you for your fantastic review! We're thrilled to hear that you found the ordering process easy and our customer service to be excellent.
It's great to know your order arrived promptly and well-packaged. Your recommendation means a great deal to us, and we truly appreciate your support.
We look forward to serving you again in the future.
Warm regards,
Customer Experience Team
Great varied list of radiators
Great varied list of radiators. Clear descriptions and pricing. Sarah, on the telephone, was very helpful, polite and knowledgeable. Prompt delivery.
9 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Sheila,
Thank you for your kind review. We're so pleased to hear you found our range of radiators, descriptions, and pricing clear and helpful.
It’s also great to know that Sarah provided excellent support over the phone, her knowledge and dedication are a real asset to our team.
We're glad your delivery arrived promptly, and we truly appreciate you choosing Radiator World. We look forward to serving you again.
Best regards,
Customer Experience Team
My first order from radiator world
My first order from radiator world. It was a simple process and delivered bang in time. Product was good service excellent and Sarah who dealt with it was brilliant. Thanks again Sarah and the radiator world.
16 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Ryan,
Thank you so much for your wonderful review! We're delighted to hear your first experience with Radiator World was a positive one, from the smooth ordering process to on-time delivery and the quality of the product.
It's especially lovely to hear your kind words about Sarah; she’ll be thrilled to know her support made such a great impression.
We truly appreciate your trust and look forward to assisting you again in the future.
Warmest regards,
Customer Experience Team
Resposta da Radiator World
Dear Lynda,
Thank you for your kind feedback! We're glad to hear you were pleased with the speedy delivery and the quality of the product.
We appreciate your support and hope to assist you again in the future.
Best regards,
Customer Experience Team
Good Quality and Next Day Delivery
I was very pleased with the quality of the radiators that I ordered, they were reasonably priced and delivered the next day. I will definitely be ordering from Radiator World again.
8 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Valued Customer,
Thank you so much for taking the time to leave such a kind and thoughtful review, we truly appreciate your feedback!
We’re absolutely delighted to hear that you were happy with the quality of our products and that they arrived promptly the next day, as expected.
It means a lot to us to know that you had a positive experience, and we look forward to welcoming you back to Radiator World again soon. We’ll do our very best to make your next visit even better!
Thank you once again,
Customer Experience Team
Sarah went above and beyond
I was replacing most of the heating in my house and was able to get everything I needed from Radiator World. My order included some column radiators in a bespoke colour and Sarah was incredibly helpful when I asked for any images of the colour on previous orders. She also picked up a problem with my order (everything was electric-only but I'd missed that one towel rail was for a central heating system). Sarah rang me immediately and we were able to correct the order. I was really impressed!
Delivery was smooth and on time and the driver was brilliant.
I couldn't be more happy with the actual products and particularly love my new column radiators!
11 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Sam,
Thank you so much for taking the time to leave such a thoughtful and detailed review. We're absolutely delighted to hear that you're happy with both the products and the service you received.
It's wonderful to know that Sarah was able to support you so thoroughly, from sourcing images for your bespoke column radiators to spotting and resolving the issue with your towel rail. We’re very proud of the care and attention our team provides, and your kind words really affirm that.
We’re also pleased that delivery went smoothly and that your new radiators are living up to expectations, especially the column models, which are a fantastic choice!
Thank you again for choosing Radiator World. It was a pleasure to assist you, and we’re here whenever you need us in the future.
Warmest regards,
Customer Experience Team
great Radiators,great price
Order 3 hi end Radiators at a great price , all delivered withing 48 hours , Sarah from procurement did an excellent job :) ...very happy and will order again
6 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Martin,
Thank you very much for your kind review. We're delighted to hear that you're pleased with the quality and pricing of the radiators, and that your order arrived promptly within 48 hours.
It's especially rewarding to know that Sarah from our procurement team made a positive impression — we'll be sure to pass on your feedback to her. We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
Straightforward and simple, with a personal touch
Straightforward ordering, delivery and product quality good. Plus, I got a really good follow up e-mail from Sarah! I'm hoping it wasn't system generated, as it's a nice touch these days to engage as a human being at some point in the process.
8 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Valued Customer,
Thank you so much for your lovely review! We're really pleased to hear that you found the ordering process straightforward and were happy with both the delivery and product quality.
And a special thank you for mentioning the follow-up email from Sarah, we can assure you, it wasn’t system generated! We genuinely believe in real human connection, and it’s great to know that came through.
Your kind words mean a lot to us, and we hope to welcome you back again soon.
Warm regards,
Customer Experience Team
Prompt delivery and in perfect condition
Great company to order from, I ordered a total of 8 radiators, all came in perfect condition, delivered within 2-3 working days and packed very well to avoid damage. Very pleased with the service and prices, would definitely recommend.
8 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Brad,
Thank you sincerely for taking the time to leave such a fantastic review. We’re absolutely delighted to hear that all eight of your radiators arrived promptly, in perfect condition, and well-packaged to ensure safe delivery.
Providing reliable service, competitive pricing, and quality products is at the heart of what we do, so it’s incredibly rewarding to know we’ve met your expectations on every level. Your kind words and recommendation mean a great deal to us.
Should you need anything else in the future, whether it’s another order or just some friendly advice, please don’t hesitate to get in touch, we’re always happy to help.
With thanks and best regards,
Customer Experience Team
Easy placement of order overseen by…
Easy placement of order overseen by Sarah prompt efficient delivery
28 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Robert,
Thank you for your kind feedback! We're so pleased to hear that placing your order was a smooth and easy process, and that Sarah was able to assist you along the way. We’ll be sure to pass on your kind words to her, she’ll be delighted to know she made a positive impression.
We’re also glad to hear your delivery was prompt and efficient—just the kind of experience we always aim to provide.
Thank you again for choosing Radiator World. If there’s anything else we can help with in the future, we’re only a message away.
Warm regards,
Customer Experience Team
Great customer service and would…
Great customer service and would definitely use again! I placed the order and entered the wrong post code by mistake. I immediately emailed and it was changed to the correct post code quickly and easily. Delivery was quick and the radiator is lovely and great quality! Highly recommend.
27 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Lisa,
Thank you so much for your wonderful review! We're truly grateful for your kind words and thrilled to hear that you had such a positive experience with us.
Mistakes happen, and we’re so glad we were able to sort out the postcode issue quickly for you. It’s great to know that everything was resolved smoothly and that your radiator arrived promptly - and even better to hear that you love it!
Your recommendation means the world to us, and it’s fantastic to know you’d choose Radiator World again. We’re here whenever you need us, and we’ll always do our best to deliver the same high standard of service and quality you experienced this time.
Thank you once again for your support!
Customer Experience Team
New rad
Radiator ordered at 1 minute to 12-00 noon and arrived the next day as promised. Fitted it without any problems. Packaged well. Quality appears as stated, only time will tell on that, but looks good. Would have no hesitation in recommending the company.
7 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Johnny,
Thank you so much for your kind and detailed 5-star review. We’re absolutely thrilled to hear that your new radiator arrived right on time and that the installation was hassle-free. Knowing that everything from the packaging to the product quality met your expectations really means a great deal to us.
We work hard to ensure that our customers receive not only high-quality products but also a smooth and reliable service from start to finish. It's especially rewarding to hear that you'd have no hesitation in recommending us, that kind of feedback truly makes our day.
We hope your new radiator serves you well for many years to come. If you ever need anything else, have questions, or just want advice on future purchases, please don’t hesitate to get in touch. We're always happy to help.
Thank you again!
Customer Experience Team
Resposta da Radiator World
Dear Bryn,
Thank you for taking the time to leave such a positive review! We're thrilled to hear you found the service quick, efficient, and up to A1 standards.
It’s always our goal to deliver a smooth and hassle-free experience, and your feedback means a lot to us.
We truly appreciate your support and look forward to helping you again in the future.
Best regards,
Customer Experience Team
Easy to navigate website
Easy to navigate website, delivered on time with excellent communication of thr delivery, good value for money ey
26 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Jayne,
Thank you so much for your kind words and fantastic 5-star review! We're delighted to hear that you found the website easy to navigate, the delivery punctual, and our communication clear throughout the process.
Providing great value and a smooth experience is exactly what we aim for, so it's incredibly rewarding to know we hit the mark for you.
If there's ever anything else we can help with, please don't hesitate to get in touch!
Warm regards,
Customer Experience Team
Highly recommend
Great experience from start to finish. Quality products at very reasonable prices. Very quick delivery. Sarah dealt with my order from start to finish and couldn’t find any negatives in the whole process. Thank you
21 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Rachel,
Thank you so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that your experience with us was smooth from start to finish, and that you were pleased with the quality of our products and the efficiency of our delivery.
We’re especially pleased to hear that Sarah provided you with excellent service throughout the process, we’ll be sure to pass along your compliments to her.
Your satisfaction means a great deal to us, and we truly appreciate your support.
We look forward to serving you again in the future.
Customer Experience Team
Easy from start to finish.
Easy to order, arrived on time. Product is great quality.
2 de julho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Luke,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that your experience with Radiator World was smooth from start to finish.
It's great to know that ordering was easy, delivery was on time, and that you're pleased with the quality of your radiator. We truly appreciate your support and kind words, it means a lot to our team.
If you ever need anything in the future, we’re always here to help. Thanks again for choosing Radiator World!
Customer Experience Team
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