Good radiator and speedy delivery. Yet to see if radiator will keep me warm come winter. So far so good.
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Veja o que dizem as avaliações
Not a great experience. Ordered 2 radiators and after placing the order was told one would be delayed about 10 days. When we fitted the Reina anthracite towel rail we discovered under artificial light... Ver mais
Website easy to navigate. Delivery notification accurate. Prompt delivery. Very pleased with the product . However delivery company did not give me chance to ask if they would put package in the gara... Ver mais
A empresa respondeu
Ordering from Radiator World was so easy. After searching so many websites their electric bathroom towel rails were easily the best price. I did my homework and the company came up with a good rati... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- Loja de Acessórios para Banheiros
- Loja de decoração de design de interiores
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Serviço de aquecimento
Escrito pela empresa
Established for over 12 years, Radiator World is the most reputed and long established "online heating" company in the UK. We supply only the leading heating brands in the market, that are handpicked by our elite team ensuring we offer the most diverse, highest quality and pioneering heating products. Whether you are seeking a designer statement piece, a smart electric radiator, an economic heated towel rail or a bespoke coloured luxury product for your home or project please visit our website! Our expert and professionally trained team are the best in the industry. Our core values and culture is we believe in "humanism over automation" - so where our competitors no longer answer the phone and only accept live/bot chats or email enquiries - our team are waiting at the end of the phone to have a good "old fashioned" conversation to determine all your buying needs, requirements and skilfully assist you in selecting the best and most suitable products for your home and project and to budget! Please take the time to read our superb reviews which reflect everything our business and stands for - the best service having perfect it for almost 12 years - we know we can service our valued customers as repeat and referred business is what keeps any business "in business". Thank you and we hope you choose our company and team.
Informações de contato
4,4
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product and fast delivery
Website was easy to navigate and found the perfect product at a great price. Ordering was simple and delivery was seamless and really quick thanks to Sarah in the procurement team.
24 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Dan,
Wow, what a fantastic review to receive! Thank you so much for taking the time to share your experience with Radiator World. We're over the moon to hear that everything from browsing our website to the moment your order arrived was smooth and stress-free.
It’s wonderful to know you found the perfect product at the right price, and we’re especially glad that Sarah in our procurement team helped ensure your delivery was handled quickly and seamlessly. She's a star, and your kind mention will absolutely make her day.
Your feedback truly means a lot to us. It’s customers like you who remind us why we love what we do. We hope your new radiator serves you well, and we’d be honoured to help you again whenever you need us.
Warmest thanks,
Customer Experience Team
nice bathroom towel rail and valves…
nice bathroom towel rail and valves quickly delivered good price would use again
10 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Mr Wooltorton,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that you're pleased with your new towel rail and valves, and that everything was delivered quickly and at a great price.
Your satisfaction means a lot to us, and it’s wonderful to know you'd choose Radiator World again in the future.
If you ever need anything else, we’re always here to help – thank you again for your kind words and support!
Warm regards,
Customer Experience Team
Quick turnaround on a bespoke rad 👏👏
27 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Mr D,
Thank you for the fantastic feedback! We're thrilled to hear you were pleased with the quick turnaround on your bespoke radiator.
At Radiator World, we understand how important both speed and quality are — especially with custom orders — so it's great to know we delivered on both.
We really appreciate your support and hope to assist you again in the future!
Kind regards,
Customer Experience Team
Great price and great service
Great price and great service. The whole process was easy and the order arrived promptly. I found the range of bathroom towel rails very comprehensive and the website very easy to navigate.
12 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear John,
Thank you for your kind review! We’re so pleased to hear that you found the ordering process smooth and that your delivery arrived promptly.
It’s great to know you appreciated both our competitive pricing and the wide range of bathroom towel rails on offer. We also take pride in maintaining a user-friendly website, so your feedback means a great deal to us.
Thank you again for choosing Radiator World — we truly value your support and look forward to serving you again in the future.
Warmest regards,
Customer Experience team
Great selection of stylish radiators
Great selection of stylish radiators, delivered in good time.
I love the way the site suggests valves etc that suit the radiator you’re looking at. It helped me remember I needed a T-Piece which I would have forgotten otherwise.
I messed up my order and ordered an angled valve instead of a corner valve. I got in touch to highlight this and it was fixed before dispatch, much appreciated.
Delivery was quick and everything was well packed.
Our radiator isn't installed yet, but it looks even better in person than the photos online.
10 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Edd,
Thank you for taking the time to leave such a comprehensive and thoughtful review. We’re so pleased to hear that you enjoyed browsing our selection of stylish radiators and that our website’s valve recommendations proved helpful during your order.
We’re especially glad we could assist in correcting your order before dispatch — our team always aims to provide responsive, proactive support to ensure everything goes smoothly for our customers.
It’s wonderful to hear your radiator arrived promptly, well-packaged, and even exceeded expectations in person. We’re confident it will look fantastic once installed!
Thank you again for choosing Radiator World. We truly appreciate your kind words and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
D shaped radiator
The radiator I orders was delivered within 2 days, it is excellent and the price was very good. It was very simple.
11 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Robin,
Thank you for your great review! We're delighted to hear that your D-shaped radiator arrived so promptly and that you're pleased with both the quality and the value.
We’re all about making the process simple and stress-free, so it’s fantastic to know everything went smoothly for you.
Thanks again for choosing Radiator World — we truly appreciate your support and hope to serve you again in the future!
Kind regards,
Customer Experience Team
Great experience with Radiator World.
Purchased a quality product at a very fair price.
Delivery was quick via a very professional delivery service.
Very happy customer .
Many thanks.
11 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Andrew,
Thank you for your kind feedback and for choosing Radiator World! We're so pleased to hear that you had a great experience from start to finish — from the quality of the product to the smooth and professional delivery.
Providing excellent value and reliable service is something we truly care about, so it’s incredibly rewarding to know you’re a happy customer.
Many thanks again for your support — we hope to assist you again in the future!
Best regards,
Customer Experience Team
Great recommendation from our plumber
Radiator world was recommended to us by our plumber and I’m glad he did because the service could not have been better.
I mistakenly ordered delivery for a day that I was not going be in, but an email to customer services was all that was required to change the delivery date.
The new radiator arrived on the day arranged and I was particularly impressed with how well it had been packaged and protected for transport.
I don’t often buy radiators, but will certainly come back to radiator world whenever I need another!
4 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Christopher,
Thank you so much for taking the time to leave such a thoughtful and positive review. We're thrilled to hear that your plumber's recommendation led you to Radiator World, and even more pleased that your experience with us met — and hopefully exceeded — your expectations.
We're glad we could quickly and easily resolve your delivery request and ensure everything arrived as planned. It’s great to know the care we take in packaging made a difference, we put a lot of effort into making sure every item arrives safely and in perfect condition.
Even though radiators may not be an everyday purchase, we’ll be here whenever you need us again. Thank you once more for your kind words and trust.
Warmest regards,
Customer Experience Team
Excellent delivery timeframe
Excellent delivery timeframe, arrived on time and in perfect condition. Quality product and priced well. Would highly recommend this company
12 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Sue,
Thank you sincerely for your wonderful 5-star review. We’re truly delighted to hear that your order arrived on time, in perfect condition, and that you’re pleased with both the quality and value of the product.
At Radiator World, we take great pride in delivering exceptional service and reliable products, so your kind words mean a great deal to our entire team. Your recommendation is the highest compliment we could receive, and we’re incredibly grateful for your support.
We look forward to serving you again in the future.
Warm regards,
Customer Experience Team
Good websites easy to use quick …
Good websites easy to use quick delivery good price
9 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Kevin,
Thank you so much for your fantastic 5-star review! We're truly grateful for your kind words and thrilled to hear that you found our website easy to use, our prices competitive, and our delivery service efficient.
At Radiator World, we work hard to provide a seamless and reliable experience from browsing to delivery, and it's incredibly rewarding to know we met your expectations.
Should you ever need anything else, or have any questions in the future, please don’t hesitate to get in touch. We’re always here to help.
Warmest regards,
Customer Experience Team
Quality products/great prices and fast…
Quality products/great prices and fast delivery
19 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Jason,
Thank you so much for your kind words! We're delighted you were happy with the quality, pricing, and speedy delivery.
We truly appreciate your support and look forward to serving you again!
Warm regards,
Customer Experience Team
Excellent service,
Excellent service from Sarah well happy
Kept me updated delivery was on time and the towel radiator was spot on would definitely recommend
Thank you Gary.p
2 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Gary,
Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you were pleased with the service you received from Sarah — we'll be sure to pass on your kind words to her. It's great to know that you felt well informed throughout and that your towel radiator arrived on time and exactly as expected.
We’re truly grateful for your recommendation and for taking the time to share your experience. If there's anything else you need in the future, we’ll be more than happy to help.
Thank you again,
Customer Experience Team
Fantastic service
Fantastic service. Simply ordered on line & the radiator arrived by courier exactly as planned. Sarah oversaw my purchase throughout. Excellent service , I wouldn’t look elsewhere for a radiator in the future.
22 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Mr & Mrs Grieves,
Thank you so much for your fantastic review! We’re thrilled to hear that your experience with us was smooth and straightforward, from placing your order online to the timely delivery by courier.
It’s especially lovely to hear that Sarah provided such attentive support throughout — we’ll be sure to pass along your kind words. Knowing you wouldn’t look elsewhere truly means a lot to us!
We appreciate your trust and look forward to helping you again in the future.
Kind regards,
Customer Experience Team
Brilliant service from Sarah
Brilliant service from Sarah, a well made quality product, well packaged and a swift delivery.
18 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Lee,
Thank you for taking the time to leave such a lovely review. We're so pleased to hear you were happy with both the product and the service you received from Sarah — she’ll be delighted to know her efforts made a difference.
It’s great to know your radiator arrived quickly, well packaged, and met your expectations in terms of quality. Your feedback means a great deal to us!
With sincere thanks,
Customer Experience Team
A very efficient fast service for an…
A very efficient fast service for an excellent, well priced product.
4 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Doug,
Thank you so much for your kind feedback! We're delighted to hear you were pleased with the speed of our service and the value of the product.
Providing efficiency and quality at a fair price is exactly what we aim for, and we're so glad we delivered.
Best regards,
Customer Experience Team
Easy process from order to delivery
Easy process from order to delivery, excellent service and the product itself is awesome.
Thank you Sarah and team for excellent service
27 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Erty,
Thank you for such a fantastic review! We’re so pleased to hear that everything from placing your order to receiving your radiator was smooth and straightforward. It’s especially lovely to know you’re happy with the product and the service you received.
Sarah and the rest of the team truly appreciate your kind words — it means a lot to us!
All the best,
Customer Experience Team
Quick and efficient service
Quick and efficient service. No issues and delivery was on time
23 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear James,
Thank you for your positive feedback! We're glad to hear the service was prompt and smooth, with your delivery arriving right on schedule.
It’s wonderful to know everything went seamlessly for you.
Kind regards,
Customer Experience Team
I had thought about buying that…
I had thought about buying that particular radiator for some time and considered how well it would look and perform in my living room. I decided to take a leap of faith and go ahead with the purchase and I,m very glad that I did . It arrived on time and in good condition. The after sales service from Sarah was also appreciated
18 de junho de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Christine,
Thank you so much for your kind review. We’re delighted to hear that you took the leap and are pleased with your new radiator — it's always great to know when a long-considered purchase turns out just right!
We’re glad everything arrived on time and in good condition, and it’s especially lovely to hear that Sarah’s after-sales support made a positive difference. We’ll be sure to pass along your appreciation to her.
If there’s anything else we can assist you with down the line, please don’t hesitate to reach out. Enjoy your beautifully warmed living room!
Warm regards,
Customer Experience Team
Good prices, good range of products. Great Customer care
Bought an initial radiator and were not impressed with the quality. Manufacturer issue not RadiatorWorld. No fuss and really easy to return for a full refund and Sarah supported us through this process. Did a bit more research and found a radiator we liked in local shops (so we could see the quality) and got it from Radiator world for c£150-£200 less than local shops and cheaper/similar price to other online retailers. Would recommend.
1 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Kelly,
Thank you for taking the time to share your experience — we really appreciate your honesty and kind words.
We’re sorry the first radiator didn’t meet your expectations, but we’re very glad to hear that the return process was smooth and that Sarah was able to support you every step of the way. It’s always our goal to make things as straightforward as possible, especially when something doesn’t go quite right.
We’re also thrilled that you found a radiator you love — and even better that we could offer it at such a competitive price. Thank you for your recommendation; it truly means a lot to us.
If we can help again in the future, we’d be more than happy to!
Warm regards,
Customer Experience Team
Lovely radiator in perfect condition
Lovely radiator in perfect condition, delivered very well packaged and in good time. Sarah has been really helpful. Overall I’m very impressed with everything. I would definitely recommend this company and their products.
1 de maio de 2025
Avaliação não solicitada
Resposta da Radiator World
Dear Mrs White,
Thank you so much for your kind words! We’re delighted to hear that your radiator arrived in perfect condition and well-packaged — and even more pleased that it reached you in good time.
It’s great to know that Sarah was able to assist you so helpfully throughout the process. We’ll be sure to pass on your compliments to her! Your recommendation truly means a lot to us, and we’re so glad to have left such a positive impression.
If there’s ever anything else we can help you with, please don’t hesitate to get in touch.
Warmest regards,
Customer Experience Team
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