8My mother is 90 years of age and is reliant on this service. Alarm went of to say it was a test and when she push button as requested was unable to get through just message to say call would be an... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
It was easy to start the application online and this was quickly followed up by a sales representative who talked me through the process. The call button arrived within 3 days and the setting up was s... Ver mais
I mistakenly ordered the wrong device but it was collected and replaced within 24 hours. Having received my mobile watch, I was impressed that the only cost was a modest monthly fee. There was no char... Ver mais
the lady who I spoke to about setting up an account was so polite and took great care to make sure I understood what the whole process involved and she also made sure i had heard everything she said a... Ver mais
Detalhes da empresa
- Fornecedor de equipamentos de segurança
- Cabine Telefônica para Emergências
- Serviço de assistência médica domiciliar
- Ajuda com serviços domésticos
- Serviços de cuidados para idosos
- Fornecedor de equipamentos de telecomunicações
Escrito pela empresa
Peace of mind is knowing that someone is always there to help you or a loved one. Radius Connect 24 provides a personal alarm service to anyone who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own.
Your call for help, always answered
Escrito pela empresa
- Your call for help, always answered
- Our personal alarms are a discreet, quick and reliable way of getting 24/7 help at the touch of a button if you have an accident or emergency in your home. Our service gives users the freedom to live independently in their own home but with the knowledge that they have instant help if needed.
Informações de contato
3 Redburn Square , BT18 9HZ, Holywood, Reino Unido
- 02890397103
- enquiries@radiusconnect24.com
- radiusconnect24.com
4,7
Excelente
680 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt answer & very politely…
Prompt answer & very politely acknowledged even though it was just our monthly test
27 de agosto de 2024
Great experience
Ordering, set up and testing were all easy. Call handler, during test process, was friendly and reassuring.
19 de agosto de 2024
It was so easy to order snd came very…
It was so easy to order snd came very quickly. My elderly mother is more relieved now incase she has a fall.
6 de agosto de 2024
The speed at which radius was in touch
The speed at which radius was in touch, thank you!
1 de agosto de 2024
Very quick response and friendly staff
15 de julho de 2024
Fast and efficient service with all my…
Fast and efficient service with all my concerns explained in an understandable manner.
19 de agosto de 2024
New user
New user. So far staff have been very pleasant, helpful and very efficient.
12 de julho de 2024
Easy to obtain and to install
I found the whole process of ordering and installing the monitoring alarm very simple and easy. The staff were very helpful at all times.
24 de junho de 2024
Easy to order and arrived promptly
Easy to order and arrived promptly. Just plug in and you're good to go. Highly recommend.
23 de junho de 2024
Well done radius
Speedy delivery of equipment and staff I spoke to on the phone most helpful.
12 de junho de 2024
Explained everything brilliantly
Explained everything brilliantly, very friendly and helpful
27 de maio de 2024
Very easy experience
Very easy experience, from ordering, fast delivery and setup.
23 de julho de 2024
Highly recommend!
Website well organised and informative; therefore purchasing product couldn't have been any easier. Once purchased was kept fully informed of order progress and on arrival set up was seamfree and stress free. Overall, couldn't be any happier with my purchasing experience.
15 de julho de 2024
Speedy response when ordered
11 de julho de 2024
I ordered a pendant almost a week also…
I ordered a pendant almost a week also and still have not received it.
I placed this order to give my wife and myself a comfort zone,as she had a fall recently and thought the service would have been quicker than this.
Still haven't received it to date
30 de junho de 2024
Resposta da Radius CONNECT24
Hi Sam, We apologise for the delay in delivering your order. We understand the importance of receiving the pendant promptly, especially given your wife's recent fall. Unfortunately, a 4G outage in our area caused an unexpected delay in testing the units, which affected the delivery time.
Please be assured that this is an isolated incident, and our orders are typically delivered within 2-3 working days. According to our records, your order was successfully delivered & tested on 11/07/24. If you have any further questions or concerns, please don't hesitate to contact us.
Once again, please accept our sincere apologies for the inconvenience.
Thank you,
The RC24 Team
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