Radius CONNECT24 Avaliações 680

I would love to give it more stars but it has nt arrived yet, ordered in tues morning, now sunday and still no sign , but i m sure it ll be worth the wait

I was setting this up on behalf of my Mum and received the wrong alarm. My Mum hadn’t returned home from rehab at this stage so it wasn’t the end of the world but if she had have been, she’d have been left with no alarm for a few days. It was registered to someone else. This was quickly resolved however I was told the wrong one would be collected by DPD within a few days and that still hasn’t happened over a week ago. This meant another phone call to radius. The phone lines to Radius do not always have a clear connection for some reason. Everyone was lovely that I spoke too but not the best experience

Easy to follow

Sorry we have not been able to review your product because we have not been able to use it . The patient has been in hospital a few days after we started to use it and he is now going to rehab which means he will not be at home to use it.?

When I had difficulty setting up the system technical team so supportive and as I am lacking in this department they explained all so simply

I inadvertently set of the alarm and all 3 contacts were contacted.

Quick response and understanding that Mum was testing the system. Its reassurance to the rest of the family that she can contact help so quickly if ever needed.

Excellent communication with very friendly and helpful staff. Very impressed with the people and the product.

Best customer service. Polite, patient, professional advisor. Quick serbice abd dispatch of goods.

This is a great service which gives peace of mind to the families of vulnerable older people. The kit is very easy to set up and is up and going in minutes. My mother has accidentally hit the button a few times and there's someone calling back instantly. This is very reassuring. Great service, very happy with it

It was prompt and the service was explained clearly.

Excellent service from start to setup.

I was able to complete the test.

Excellent service great piece of mind for our mum

The whole process was very easy.
Ordering was straightforward, delivery was top notch and setting the system up was simple.
I can relax knowing my mum now has this in case she falls and she feels safe having it as well.

Very efficient, friendly staff. Really easy set up.

Great service from very nice employees. Excellent.

A Gentleman, if I remember correctly, called Harry, who was most courteous, friendly, warm , kind and very helpful.
Most efficient and professional

Thankyou

David Jeffrey MBE

Easy to set up.
Great to have option of wearing alarm as a pendant or on wrist.