Rails Of Sheffield Avaliações 

I had done n gauge railway a good number of years ago and recently had the urge to get back into it. I had a look round suppliers and decided that Rails looked a very good option. However I had many questions about the KATO system, dcc and dcc sound, the scene having changed so much. In all I made three calls to Rails and each time the staff I spoke to were most helpful. On the third call I asked a question the lady could not answer, but she was sure she knew someone who could, she would get him to call me back. He did and spent 10-15 minutes providing me with the information I wanted. The web site was excellent with useful filters and basket function. Prices were very good and the selection of goods extensive. I was very satisfied with the selection I made and price paid, on line payment was simple and quick. The order placed arrived next day and was exceptionally well packaged. In short the whole experience was exemplary, the sort you hope for from all online retailers, but frankly all too often do not get. Highly recommended and I will be returning to them again.

Recently sold to rails online . a quick reply with a realistic offer which I accepted.Rails organised a free pick up and I was paid on receipt of goods.Ben kept me well advised throughout.

Rails have been my 'go to' solution for model railway purchases, but due to moving to a smaller property, I no longer have space to continue with my model railway project. I approached Rails and Ben immediately put me at ease and explained the entire process of selling my items to them. I packaged up my stuff and sent them to Rails. A short while later, the process was complete and Rails were courteous and efficient in all aspects of the process. I would not hesitate to shop there again, if my space situation were to improve. Fantastic experience.

I just received my chrome-plated 60th Star Trek anniversary Enterprise. Huge thank you to Rails of Sheffield!!! It’s brilliant, taken pride of place in my cabinet. Rails provides excellent service, an easy-to-navigate website and the best prices, the model only took 6 days to get to me in New Zealand. I will be purchasing many more models!

Ordered 3 coaches in the Hornby discount offer at 11pm on a Friday night. Really impressed these sent out the very next morning and arrived with me on the Sunday by Royal Mail. Amazing fast service door to door in 36 hours and all well packaged as usual. First rate service from Rails of Sheffield.

Visited main store in Sheffield to collect 3 locomotives from Anthony who was simply exceptional. Quick, polite and very knowledgeable.

This shop has improved massively since Richard took control of it (I appreciate via Chesterfield Direction)

The prices, bespoke services and range are at a peak after being a customer for 40 years.

No connection just a very pleased customer.

I had a quantity of model railway equipment to dispose of, I sent a list to Rails, they made me an offer which was acceptable, they sent me pre paid labels, I sent the parcels, Rails checked the goods and made payment. No fuss just good, prompt service. I would reccomend Rails as a good company to deal with.

I have been dealing with Rails for many years and always been very satisfied. I am now of an age when I have decided to thin out my collection and just cant be bothered with multiple items on an online auction.
Rails have always given me a good price, bearing in mind there are no auction fees, paypal charges or postal costs. Their system is so simple with their vast database to help identify items if needed and once an agreed figure is decided, payment is immediate direct into the bank.
On top of that, the staff at Rails are friendly and helpful and always give the impression that they want your business. Highly recommended!

I asked for valuation on 4 items,all that these asked was did they have original boxes,which they did.They offered me £190.When I sent them the offer dropped to £125 their response was they had mistakenly taken the Hornby terrier as a new model assumingly.I might not have accepted the second valuation,but had already sent them but didn't want them returned.So not happy.

Sold a number of items the whole process was easy and quick all made better by staff member Matt. He kept me updated at each stage. Would highly recommend.

As a collector I visited the Sheffield stores several times and was always impressed with their knowledge and welcome. So, when the time came to “de-collect” they were my first thought as a place to sell my N gauge items. I actually took several quotes and theirs was the best by more than £100.

The difference is how easy the process is. You find your items in their search engine and add them to your quote list. When you’ve added them all, just hit “submit”.

Quote within a day, along with lots of good practical advice on how to proceed from Matt and the team. They send postage labels, while you pack and await collection.

48 hours later, the quote was paid in full into my bank account. This is certainly the way to go if you have or inherit a large railway collection and can’t face listing single items on eBay. Thanks guys. Top service.

Excellent communication. Friendly staff. Stuck to their valuation and paid quickly.
Would highly recommend.

Brilliant service from start to finish!
I recently sold a collection of N gauge locomotives and rolling stock to Rails of Sheffield, and the whole experience was completely faultless.
I emailed them a list of my items on Monday morning and received a prompt, very fair quote. Once we agreed on the price, they provided a prepaid postage label, which made sending everything off completely effortless. I just printed the label out, popped the parcel down to my local post office that afternoon, and away it went.
Their communication was first-class throughout, with quick, helpful replies to all my emails. Best of all, the money was in my account today—just two days after posting the parcel.
It is rare to come across such efficient, honest, and reliable service these days. I was delighted with the price I got and how smoothly everything was handled. I would thoroughly recommend Rails of Sheffield to anyone thinking of selling their model railway collection!

After my dad passed away in the summer, we were left with a lot of die-cast models and model railway items that we didn’t know what to do with. The RoS website was easy to navigate and with their comprehensive lists I was able to find all of the items I had. Ben came back to me the next day with a very fair offer. Ben sent labels, I packed the boxes and had them collected. Within three days, Ben confirmed receipt of the boxes and paid exactly what was offered. Very efficient and friendly service and would thoroughly recommend.

They say they operate a simple way of selling your old railway items. I sent in my list expecting a reply in 48 hours, after a week received no reply.

Good and simple communication, replies fast and helpful, was offered a good and fair price for my exchanges and very happy with the service.

I've been a customer of Rails for some time now and have always found them to be honest and fair as both a buyer and a seller. I have just completed the sale of a modest N Gauge collection to them and, even with a Bank Holiday weekend between offer and payment, the whole process took leass than a week. Great service and professionalism from the team, many thanks.

I have used Rails since early 1980’s they are a first class. Trustworthy model railway shop, I have bought many new locomotives over the years and they have never let me down, the staff are superb and knowlegable.
I have recently had to sell my collection of locomotives to their secondhand department, they made it very easy from pricing to organising collection a special thanks to Ben and Matt who made it so easy. I hope Rails carry on for many years.
Kind regards

Terence Gibson

Excellent service from the moment I first made contact.
So quick,helpful and reliable.
I would highly recommend rails of Sheffield.

A fantastic service selling my fathers' trains. Quick response and very prompt payment. Recommended!