RamNode Avaliações 

54
•
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I reported abuse; an unsolicited spam sent through or using their service. They asked for the full headers, which I promptly sent. They replied "The IP address of the sender would be helpful. There... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They said after i rejected Why would we want a customer who is unwilling to prove their identity? We don't want "anonymous" accounts which might commit fraud or abuse. Regards, Scott L. -... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Get illegal criminal spam every day from ramnode servers. They will contest this, and because I am not a customer, trustpilot rolls over, but I am a citizen, and ramnode takes money from criminals a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have had a small OpenVZ VPS at Ramnode for a little over two years, and it has been a 100% good experience. No significant problems, and so few minor glitches that I can hardly remember them.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de hospedagem na Web

Informação fornecida por fontes externas variadas

High Performance SSD VPS Cloud Servers and cPanel Shared Hosting


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(54)

4 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Multiple Tech Issues

First problem was having our site pointing to Ramnode from GoDaddy - Sean P. was instrumental in getting me the right information in a timely manner to get GoDaddy to redirect us, as this was impacting our email services.

Second problem was getting the emails to work, again Sean P. was diligent in getting me right information without going in circles or having to give a long drawn out explanation - it was as if he was able to read my mind and what I was going to say next. He gave me options and alternatives for future needs.

Over the last 2 weeks, dealing with countless of techs from Ramnode and GoDaddy, it was refreshing to get someone like Sean P. to help efficiently and effectively. I am forever grateful, he made me look smart and a problem-solver to my boss! Thank you!

13 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I started using RamNode in 2016

I started using RamNode in 2016 just to support small projects during college on a cheap vps (using a discount code they honor to this day). It has been such a hassle free experience that I didn't realize how much I've used it spontaneously throughout the years.

There was an issue with my credit card and I missed the emails about overdue payments and my account was on track to be terminated. I had an issue logging in to check things out (I think my account was marked as dead at this point) but when I contacted support they immediately extended the time on my account and helped me get back in to pay.

I would have lost a lot of old projects due to a personal screwup but they came through for me.

18 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sean P. The Legend

Since I'm not too experienced in this field I've had to knock on Sean P.'s door LOTS. Every time the support has been extremely smooth, understood my problems within a minute of explanation and already either got on fixing it themselves or assisting me all the way through. Great service.

24 de fevereiro de 2021
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Hi Iliya, thank you for the kind words!

Avaliado com 5 de um total de 5 estrelas

Sean P. Hero? Or just human?

Sean P. was quick to answer my questions/concerns and was an actual human in doing so. What I thought would be a lengthy situation took no time at all <3

16 de fevereiro de 2021
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Hi Robert, thank you very much for the kind words!

Avaliado com 5 de um total de 5 estrelas

Excellent quality for a low price

Been a customer since 2014. One of my servers has been running non stop since 2016, and as far as i remember it has been down only once, however it was back up fast, and they gave information and updates on their status twitter. Excellent quality for a low price. Best of both worlds! Awesome support when needed.

2 de janeiro de 2021
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Erlend! Really appreciate your long time business.

Avaliado com 5 de um total de 5 estrelas

Ol' Faithful

Currently have 3 legacy OVZ servers spinning since 2015, and a cloud instance that I recently spun up this year.

All the servers have been running great for the better part of 5 years; I have had no complaints to think of.

24 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service has fair pricing

The service has fair pricing. There are a few limitations, but the support team is incredible. They got back at me in a matter of minutes, always! They're a bit dry, but will solve your issues in no time.

I can't recommend enough (I was a previous client of scaleway, their interface is better, but the service isn't)

1 de novembro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Hélder! We really appreciate your positive review and will be a little less dry in our ticket replies going forward :)

Avaliado com 5 de um total de 5 estrelas

This is a top-notch outfit

I have had a small OpenVZ VPS at Ramnode for a little over two years, and it has been a 100% good experience. No significant problems, and so few minor glitches that I can hardly remember them.

Performance is good, price is more than reasonable, and support is prompt, effective, and polite. Effectively 100% uptime as well.

What more do you want?

25 de outubro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Toby!

Avaliado com 5 de um total de 5 estrelas

Excellent support and unbeatable prices!

I've been using Ramnode for a little over a year now and it's great. I chose it mainly because of the unbeatable prices and they have a lot of options for machines that suit my needs. I use it as a webserver.

On a few occasions, I've had to contact support and they've been really helpful. Yesterday I was trying to set up a private network between two machines but being a bit of a noob I couldn't figure out how to do it. They were very patient and answer every question but it still wouldn't work, so they offered to access my machines (given my permission) and fix the issue themselves which they did swiftly.

Very happy with this service and I will continue to use it and recommend it.

Also, I've had 0 downtime issues in all this time.

9 de outubro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Really appreciate your kind words!

Avaliado com 1 de um total de 5 estrelas

They canceled the account and stole the money

I created an account to use the cloud, and deposited money using BITCOIN.
To my surprise, the account was blocked on suspicion of "fraud and abuse" - Based on, NOTHING.
I will repeat, I made the deposit using BITCOINS.
I didn't even get to create my first instance.
I just created the account and deposited the money.
And we all know that bitcoin fraud is impossible.
They canceled my account based on nothing. just because I created the account using VPN, maybe.
My money, I'm waiting and fighting for the time to be returned. I don't know if they will return it, but so far, 24 hours later, nothing has been returned.
I contacted support more than 10 times via chat and email.

It was the WORST experience I have had with Cloud in my entire life, and I would not recommend this to anyone.

I repeat, that I was not even able to create a first instance, after depositing the bitcoins. They canceled their account based on NOTHING.

I have prints and videos of emails and conversations to prove everything.

5 de outubro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Unfortunately, we can't do anything about the approximate 24 hours it takes for BitPay to process a refund. You received an immediate refund in full.

Avaliado com 5 de um total de 5 estrelas

Thumbs Up

I am Ramnode's services for last 2 years and till now i am completely satisfied. They have a really great customer support. And very price friendly services.

22 de setembro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thanks Saqib!

Avaliado com 1 de um total de 5 estrelas

The VPS I had was low quality and…

The VPS I had was low quality and unreliable. Perhaps it was oversold. It had a high level of squeezed packets - indicating CPU issues.

Check the CPU steal value and research it online. Servers need to be reliable.

19 de setembro de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Sorry to hear you had a negative experience. Do you have a support ticket number we can review?

Avaliado com 4 de um total de 5 estrelas

there are rare issues with the company

there are rare issues with the company. Really rare.
Everything else in the company (servers performance) far forehead above of the competitors.

13 de julho de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Tolanar!

Avaliado com 5 de um total de 5 estrelas

Service and support great

I just want to say thank you for help and support i got from yours.
I have hosting account with them . Service and support fast and professional.

3 de julho de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank Fahd! Glad we could help.

Avaliado com 5 de um total de 5 estrelas

Great Service

Been with them around 5 years. I cant fault them. Very fast support too.

Service I use is
2GB NKVM
KVM NVMe VPS (NKVM) - NL (Netherlands)

3 de julho de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Daniel!

Avaliado com 5 de um total de 5 estrelas

Been with Ramnode for years

Been with Ramnode for years - We have been in the hosting industry since 2000 from Product offering to blazing-fast support, honestly, recently less than 1 min as crazy as that sounds and we have been with them for the last 5 years. To stay consistent with robust and concise support since day one is outstanding.

10 de maio de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you Dave!

Avaliado com 5 de um total de 5 estrelas

Ramnode - competent, reliable, attentive

Ramnode deliver competence, reliability and attentive customer service. I highly recommend Ramnode to anyone looking for a serious VPS/cloud provider.

6 de maio de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Thank you! :)

Avaliado com 5 de um total de 5 estrelas

We had serious problems with our…

We had serious problems with our website after a server change. After a few emails the guys at Ramnode helped us. Excellent communication, quick response. We are more then happy for their help.

8 de abril de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

Glad we could help!

Avaliado com 1 de um total de 5 estrelas

They said after i rejected

They said after i rejected
Why would we want a customer who is unwilling to prove their identity? We don't want "anonymous" accounts which might commit fraud or abuse.

Regards,

Scott L.
---

they did that on purpose
keep giving them your identities and they will use your identities some where else
complete fraud

29 de março de 2020
Avaliação não solicitada
logotipo da RamNode

Resposta da RamNode

We're not sure why you're accusing us of fraud when you signed up with fake account information and refused to verify your identity (as required by the TOS you agreed to).

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