When feeling dreadful, the last thing I wanted to do was answer a lot of generic and irrelevant questions (which took about half an hour whilst crying with pain) only to receive a pointless instructio... Ver mais
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Veja o que dizem as avaliações
Doesn't even deserve 1 star. As someone with a long term health condition, most words including the name of it are not even recognised by this waste of a system. Also we can only use it when the GP is... Ver mais
It is a badly designed system. Nowhere does it ask why you want to see your doctor. The first medical question asks what is your main sympton. Can't find anywhere to say I was told to make an appointm... Ver mais
Terrible. Can't believe that this is how they expect you to book an doctors appointment! 3'rd world country while NHS management idiots live in the cloud cuckoo land and say we're using technology to... Ver mais
Detalhes da empresa
Escrito pela empresa
Prototype, build or scale any healthcare use-case (Care Pathways) using our unique ‘Smart AI Platform’ across the Continuum of Care!
Informações de contato
12 HALE END, GU22 0LH, WOKING, Reino Unido
- 07770474281
- admin@rapidhealth.co.uk
- rapidhealth.co.uk
1,4
Muito Ruim
46 avaliações
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Awful. Impossible to get an appointment. ‘Computer says no’
This is the most absurd, time wasting and dr - gatekeeping system ever imagined. Impossible to get an appointment, end up going round in circles with the poor receptionists that have had to use such a system. I don’t often feel sorry for drs receptionists but on this occasion I do as they must have to listen to so many complaints. For some reason the NHS is deliberately being destroyed to the point that we will be asking for private healthcare. Systems like this are helping to put the final nails in the coffin
26 de junho de 2025
Avaliação não solicitada
If I could give no stars I would
If I could give no stars I would. I have used this system twice and each time it was completely frustrating! The last time I was offered an appointment I couldn’t make with an option of 2 staff I didn’t know! Not sure they’re even GPs. I had to ring the surgery (1.5 hours wait) and was told I had to accept the appointment and then ring in to rearrange it! That meant going through the whole triage system again. No way is this quicker or easier or patient friendly. I guess it saves surgeries money on employing receptionists. Definitely not a positive experience.
20 de junho de 2025
Avaliação não solicitada
Awful awful system
Awful awful system! I have no idea how software so bad can be raking in NHS money like it is. It attempts to lead you through endless questions just to be able to speak to a doctor. Many questions don't offer a relevant answer and nothing allows you to add text for context. And no indication of how safe our data is either!
30 de maio de 2025
Avaliação não solicitada
Terrible
Terrible. I have had a painful shoulder problem for around nine months, which is slowly getting (significantly) worse and I can't even get an appointment to see my GP!
27 de maio de 2025
Avaliação não solicitada
totally useless
Since my GP practice has switched to Rapidhealth, it has become a nightmare. The reason it claims that it has got better for the practice is because patients can no longer get appointments, go in loops, and eventually get an email on a lottery system. The practice was already bad and not it is worse. 8 months and I cannot get an appointment!
20 de janeiro de 2025
Avaliação não solicitada
Possible scam
My local GP practice, as announced on their website, have just taken on this outfit. So I clicked on the link. At first I thought it might be some kind of a joke - or worse.
The first things you are asked when you request a 'service' via this link are (a) are you having a heart attack? and (b) are you about to commit suicide?
I have neither of these. I just wanted to make an appointment.
But next it asks you to describe your symptoms. Excuse me! but I'm only prepared to do that with my doctor or with their receptionist.
I have a suspicion that this is a scam, devised to harvest patients' medical data for commercial purposes. We've seen plenty of that.
Avoid at all costs! And if your GP takes them on, ask them to dump them forthwith.
28 de outubro de 2024
Avaliação não solicitada
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