I am actually shocked how quick their support is! I thought I discovered a bug which turns out was default behavior of the app I was using (still sending feedback to the developer later) but thei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I am actually shocked how quick their support is! I thought I discovered a bug which turns out was default behavior of the app I was using (still sending feedback to the developer later) but thei... Ver mais
A empresa respondeu
Absolute worst UI of any seedbox I have ever used. Its like someone decided to make the most clunky, annoying UI possible, then went ahead and implemented it Just a constant source of irr... Ver mais
A empresa respondeu
Solid service for 3 years straight. Whenever there is a rare hiccup, the support service have solved it every time, even in situations where they aren't required to help, which is greatly appreciated.... Ver mais
A empresa respondeu
Fast service, even faster support when you need it. Lots of options to set it up as you wish, services running fault-free. But the helpdesk is absolutely-(youknowwhatwordImean)-Top Notch, help when yo... Ver mais
A empresa respondeu
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good services and faster, they can setup your seedbox too

Resposta da RapidSeedbox
I've had my seedbox for several years now and wouldn't trade it for anything. The team at Rapid are amazing. They response quickly when issues arise and are super helpful!

Resposta da RapidSeedbox
Very fast and competent support. The tech guys really know what they are doing. Upgrade ticket raised on a Sunday, got responses on the Sunday, and then fully completed Monday morning. Great service, great price, been with them for years. Got my friend to buy his first seedbox over the weekend, and he's enjoying the service too.

Resposta da RapidSeedbox
Habe mich letztendlich nicht für rapidseedbox entschieden, aber habe sofort nachdem ich meinen Account gecancelt habe, eine Rückerstattung erhalten - ohne überhaupt danach gefragt zu haben. Vielen Dank!

Resposta da RapidSeedbox
I've been using the service for several months. Everything was great. Today, I encountered some difficulties. I contacted support, and they helped me very quickly. They practically didn't require any action from me. Now everything is fine again. I'm happy. I tried different seedboxes in the past, but I decided to stick with this one because I couldn't find anything better. Thank you very much for the high-quality service. I recommend it to everyone!

Resposta da RapidSeedbox
Qua verbinding/bereikbaarheid totaal geen klachten. Het doet wat een seedbox moet doen,ook voor een beginner makkelijk te begrijpen.
Maar wanneer het gaat om de service is het een ander verhaal. De rekening die ik kreeg voor mijn 2e maand was ruim 2x zoveel als hij had moeten zijn, een rekening van een veel hoger/duurder abbonement dan ik werkelijk had. Het wordt je vrijwel onmogelijk gemaakt om met de klantenservice in contact te komen.

Resposta da RapidSeedbox
Ronal was excellent and assisted me with my issue and got me a conclusion very quickly. I appreciate that RS has more than just the AI service as the human side resolved my issue easily. I still appreciated the tech shooting that I was recommended, but it unfortunately did not resolve the issue and the AI lacked what the human side could troubleshoot. Still great service.

Resposta da RapidSeedbox
Ran into an issue where I entered my email incorrectly. Support was able to securely and most importantly PRIVATELY help me resolve the issue. Went above and beyond by adding time for the time I lost being unable to access my account. Highly recommend.

Resposta da RapidSeedbox
Great support. Very efficient and helpful. Was able to quickly diagnose the problem and fix it. 10/10.

Resposta da RapidSeedbox
Been using for a past month and the service is just awsome. Grate customer care 24/7. The team is super responsive. dont have any negatives about this service. only the best

Resposta da RapidSeedbox
Customer support has always been amazing. Pricing is decent, only drawback is upgrading or changing plans, then you need to either move the data yourself, or nuke the data you have and start over. Not a big deal in the whole scheme of things. Customer support also helped me here.

Resposta da RapidSeedbox
Fabulous tech help and in fact I learned a lot. Got the issue all sorted - so happy

Resposta da RapidSeedbox
excellent customer support, very fast & knowlegable

Resposta da RapidSeedbox
Not the company it was a year ago, Support now takes 24 hours, customer service dismissive of their own issues, even after demonstrating server sided issues. Been with them just over 2 years, 1st year was great, only a couple of hiccups dealt with promptly, this year both issues took along time to get any response. Cheaper seedboxes out there that offer a better levels of support.

Resposta da RapidSeedbox
Excellent quick response to a single problem i had in 5 years and it was dealt with right away

Resposta da RapidSeedbox
Fast and easy in use. Great support as well!

Resposta da RapidSeedbox
I was having trouble logging in with Filezilla. Thanks to Sergey, who found the problem with my password.
He spotted the typo, thanks again. You're super responsive. I'm writing with Google Translate because I'm French and don't speak your language. Sorry for any translation errors.

Resposta da RapidSeedbox
Had the furious service no less than 6 weeks, 2nd bill paid and now i'm starting to have issues with the plex install.
Pre-buffer issues mainly, looking at the debugging, it seems there is huge packet loss within 1 minute of starting a video stream.
I use this as my main offsite streaming server for interactive displays. Multiple video streams have started, then after 60-90 seconds fails and will not re-load.
Support seem as baffled as me.
Now canceled my service. Moving to ultraseed.co based in manchester UK.
P.S, i've tried RSB three times now, just can't swallow a $79 bill for a non-functioning server!!

Resposta da RapidSeedbox
The seedbox are reliable and affordable, been using it for half an year, the customer service replies very quickly, processed my request within mere minutes

Resposta da RapidSeedbox
Quick service with expected results.
Always a fast and pleasant time when dealing with support.

Resposta da RapidSeedbox
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