I am actually shocked how quick their support is! I thought I discovered a bug which turns out was default behavior of the app I was using (still sending feedback to the developer later) but thei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolute worst UI of any seedbox I have ever used. Its like someone decided to make the most clunky, annoying UI possible, then went ahead and implemented it Just a constant source of irr... Ver mais
A empresa respondeu
Solid service for 3 years straight. Whenever there is a rare hiccup, the support service have solved it every time, even in situations where they aren't required to help, which is greatly appreciated.... Ver mais
A empresa respondeu
Fast service, even faster support when you need it. Lots of options to set it up as you wish, services running fault-free. But the helpdesk is absolutely-(youknowwhatwordImean)-Top Notch, help when yo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Informações de contato
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,4
Excelente
403 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very fast and helpful
8 de novembro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for the quick and positive feedback! We’re happy to know that our team was able to assist you efficiently. We’re here anytime you need us!
Milorad is the best employee!!!
Milorad is the best employee! Thumbs up for him! :)
6 de novembro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for the shout-out! We’re so glad to hear Milorad made a positive impression on you. We’ll be sure to pass along your compliments to him!
Great Support
My issue with an install was quickly taken care of. It was resolved in only a few minutes!
6 de novembro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thanks for sharing your experience! We’re pleased to hear that we could resolve your installation issue quickly. If you ever need further assistance, don’t hesitate to contact us!
Quick Customer Support Turnaround Time
Quick Customer Support turnaround time for a minor issue. Overall very happy with the setup and implementation.
29 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We appreciate your feedback! It’s great to know that you were happy with our quick turnaround and the setup process. If you have any more questions or need assistance, feel free to reach out!
Quick response
Quick response, helped me out of a jam of my own making, knew exactly what to do.
28 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words! We’re thrilled to hear that our quick response helped you out of a tough spot. Our team is always here to provide the support you need!
Outdated Apps and Slow Performance
1. Outdated versions.
2. If you argue with them, they tell you to purchase a higher tier so you can update the apps!
3. Their seedbox takes time to read/check the files.
4. Not worth the subscription.
In 2023, they told me, "We'll refer your suggestions to the tech team!" Guess what? It’s the end of 2024, and they're still using the same outdated apps.
26 de outubro de 2024
Avaliação não solicitada
Reliable service
Reliable service. Excellent, responsive customer service.
21 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your positive feedback! We’re thrilled to hear you find our service reliable and our customer support responsive. We look forward to continuing to meet your expectations!
There is no support if you have an issue
18 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We apologize for this. We do try to provide timely replies but sometimes we miss something due to various reason. If you can contact us maybe we can work something out. Looking forward to it.
Great service and product for the…
Great service and product for the price.
Running a VPS and there are lots of apps and packages that can be installed out of the box. All of it is easy to do and manage. All for a great price point!
Can't fault it 6 months in.
17 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We’re glad you’re enjoying our service and finding the setup and management of apps on your VPS straightforward and cost-effective. Thank you for your positive review!
Fantastic Customer Service every time
Fantastic Customer Service every time, Ronal is the best
10 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your fantastic feedback about Ronal and our customer service! We’re delighted to hear that you’ve had consistently great experiences.
Top notch service
I received a quick response to my question from the group. I always get a quick response with a willingness to help from the whole crew. Their customer service is always top notch and this is why I will continue to be a happy customer.
8 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We appreciate your kind words and are thrilled to provide you with quick and helpful responses consistently. Thank you for being such a loyal and satisfied customer!
Great service
Initially received some robotic responses that doesn't really help, but if you get the right rep then you will get the good customer service that you want to solve your issues.
9 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We apologize for the initial inconvenience, but we’re glad to hear that our team was able to address your concerns effectively. Thank you for your patience and for sharing your experience!
Great support and service
Great support and service, any problems can be solved and helped in time
4 de outubro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your positive feedback! We’re thrilled to hear you had a great experience with our support team. We’re always here to help!
Ronal from the support team was super…
Ronal from the support team was super helpful and patient. Excellent service.
30 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words! We're glad to hear Ronal provided excellent service. Your satisfaction is our priority!
Great privacy and apps
Great privacy and apps. The tutorials in the forums simple to follow even for beginners.
22 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your positive review! We’re thrilled to hear that you find our privacy features and apps helpful, and that the tutorials are easy to follow. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Best supplier i have found!
Changed from another reputable seed box supplier to Rapid, due to price increases.
Must say I have never looked back, the customer support and response times are A++
Service works and all their features and programs have well written guides, and if I find an outdated guide it takes them no time to update it.
Only positive things to say about Rapid!
15 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We appreciate your feedback! It’s great to know that our support, response times, and updated guides have met your expectations. Thanks for choosing Rapidseedbox!
seedbox you kan trust…
grate support you kan trust you get the help you need
15 de novembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your positive feedback! We’re happy to hear that you trust our support and find it helpful.
Rarely Takes More than One Response from Support to Resolve Issue
To sum it up quickly - I've contacted Support with multiple questions over the last year or so having to do with different configurations on my seedbox.
I cannot remember a single time where the issue wasn't resolved within one or two responses from Seedbox Support. Efficient and friendly help.
11 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your continued trust in our support! We’re pleased to hear that we’ve been able to resolve your issues efficiently and effectively.
Friendly and over the clock support!
Friendly and over the clock support!
Got my IPv6 subnet in under 10 minutes. Without KYC bses, LOA instantly provided after the payment was succeded. Recommend!
7 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words! We’re delighted to hear you enjoyed our quick and hassle-free service. Your recommendation means a lot to us. If you need anything else, our team is always here to help!
Best seedbox service ever
I try it very much servers for seedbox in my last 20 years, and this was the best service by far.
I could only recomend for enyone.
8 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your high praise! We’re thrilled to be your top choice after 20 years of experience. Your recommendation means a lot to us.
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