I am actually shocked how quick their support is! I thought I discovered a bug which turns out was default behavior of the app I was using (still sending feedback to the developer later) but thei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Absolute worst UI of any seedbox I have ever used. Its like someone decided to make the most clunky, annoying UI possible, then went ahead and implemented it Just a constant source of irr... Ver mais
A empresa respondeu
Solid service for 3 years straight. Whenever there is a rare hiccup, the support service have solved it every time, even in situations where they aren't required to help, which is greatly appreciated.... Ver mais
A empresa respondeu
Fast service, even faster support when you need it. Lots of options to set it up as you wish, services running fault-free. But the helpdesk is absolutely-(youknowwhatwordImean)-Top Notch, help when yo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Informações de contato
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,4
Excelente
403 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 81% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sergey is the man
The RapidSeedbox support team always sets a high bar.
Sergey was very patient and professional with my request. Thank you Sergey!
5 de agosto de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We’re glad to hear about your positive experience with Sergey and our support team. Thank you for your kind words and for choosing RapidSeedbox!
I updated the OS and was having some…
I updated the OS and was having some applications issues. The support team resolved them immediately.
29 de julho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your review! We're glad our support team could resolve your application issues promptly. Your satisfaction is our priority! 🌟
support exprince
very easy to follow instructions and also helped fix a few issues that i was not aware of.
29 de julho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your feedback! We’re glad our instructions were helpful and that we could resolve those hidden issues for you. 😊
fast support that solved my issue!
23 de julho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thanks for the review! We’re happy our fast support could solve your issue. 🚀
the issue was solved quickly and…
the issue was solved quickly and explained thoroughly
20 de julho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We appreciate your review! It’s great to hear the issue was resolved quickly and clearly explained. 👍
It is a great way of storing and…
It is a great way of storing and streaming your favorite movies and TV shows. Without taking up space on your computer. You can connect to it anywhere you have wifi. Using Kodi or Plex you can stream your shows.
9 de julho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you! We’re delighted you enjoy storing and streaming your favorite content with us anywhere, anytime. 🎥📺
Very quick to resolve my issue
Very quick to resolve my issue. Service is great. High value for the $
28 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
“Thank you for your feedback! We’re glad we could quickly resolve your issue. Your satisfaction is our priority, and we appreciate your praise”
Excellent customer service!!
They have the greatest customer service when it comes to needing some help with an issue! They were able to help me figure out why something wasn't working properly, and it was resolved quite quickly. Highly recommend them!
28 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words! I truly appreciate your feedback. Our team is committed to providing excellent service, and I'm glad we could assist you promptly. If you have any further questions or need additional help, feel free to reach out.
Exceptional Service and Unmatched Support!
I've been using RapidSeedbox for my rental needs and I am thoroughly impressed by their outstanding service and professionalism. From the moment I reached out, their team was not only responsive but also extremely knowledgeable, providing clear and helpful guidance every step of the way.
Their flexibility in offering solutions, such as accommodating requests for IP ranges with specific geographical settings, demonstrates a commitment to customer satisfaction that is rare in the industry. Furthermore, their willingness to handle complex network configurations and provide essential documents like the Letter of Authorization showcases their expertise and readiness to go the extra mile for their clients.
The performance and reliability of their service have exceeded my expectations, making my operations smoother and more efficient. I am truly grateful for their support and highly recommend RapidSeedbox to anyone looking for top-notch server solutions.
Thank you, RapidSeedbox, for your exceptional service!
28 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words and detailed feedback! We're thrilled to hear that our service and support have met your expectations. Our team strives to provide top-notch solutions and go the extra mile for our clients, so your appreciation means a lot to us. We're glad to be a part of your operations and look forward to continuing to support your needs. Thanks again for recommending RapidSeedbox! 🌐💪🏻
Rapid response from help desk - 10/10
RapidSeedbox is easy to use, intuitive and has great help files and information provided. Best of all though, when there IS a problem I can't resolve I can jump on the chat window and someone answers within minutes (thanks Sergey!). Keep up the good work!
25 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your wonderful review! We're thrilled to hear that you find RapidSeedbox easy to use and our support team is helpful. We'll pass your thanks on to Sergey. We appreciate your feedback and are here to help whenever you need us! Keep enjoying our service!
Very fast support and very good support…
Very fast support and very good support ^^!
20 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We genuinely appreciate your feedback and are committed to consistently delivering exceptional services and support. 🌐
very responsive and overall very good seedbox provider
the seedbox pricing is very competitive so highly suggest rapidseedbox.
the customer service was very quick and attentive. mike (milorad) was one of the customer support who was very attentive and understanding.
super speeds, good responsive apps! amazing seedboxes and will be using them through out. make sure to make use of their discount codes! :)
13 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your detailed and positive review! We're glad to hear that you find our pricing competitive and our service quick and attentive. Mike (Milorad) will be thrilled to hear your praise. It's great to know you're enjoying the super speeds and responsive apps. We appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else, and happy seeding! 🌱💪🏻
Great service and the customer service
Great service and the customer service is the best I have ever had the pleasure of dealing with . I highly recommend this company
9 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We sincerely appreciate your kind words and recommendation! It's fantastic to know that our customer service left such a positive impression. We're committed to providing the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to contact us. Thank you for choosing us! 💪🏻🌱
My problem with a service got fixed…
My problem with a service got fixed efficiently and quickly.
6 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for sharing your experience! We're thrilled to hear that your issue was resolved efficiently and quickly. Our team strives to provide prompt and effective solutions to all our customers. 🎊
Amazing service
Amazing service. The Seedbox is perhaps a bit above the average in terms of pricing but in return you get awesome costumer service. Thank you so much to Mike.
4 de junho de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your wonderful review! We’re thrilled to hear that you find our service amazing and that our customer service has left a positive impression on you. At Rapidseedbox, we strive to provide top-notch service and support, and it’s great to see that our efforts are appreciated.
We understand that pricing is an important factor, and we believe in offering value that goes beyond just the cost. Your satisfaction and the quality of service you receive are our top priorities. I’ll make sure to pass on your kind words to Mike – he’ll be delighted to know his efforts made a difference.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer and for choosing Rapidseedbox.
Excellent Customer Service
Excellent Customer Service, Fast speeds, never had any problems, been subscribed for 7yrs.
29 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your kind words and for being a loyal customer for the past 7 years! 🌟 We’re thrilled to hear that you’ve consistently enjoyed our excellent customer service and fast speeds. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep striving for excellence.
After tested i figured it out that is…
After tested i figured it out that is not the service i wanted, but they immediately gave me the refund - I've had a great experience with the service and the staff was awesome
25 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your feedback! We’re sorry to hear that our service wasn’t the right fit for you, but we’re thrilled that our team could assist you promptly and ensure you had a positive experience. If you ever need our services in the future, we’re here to help. Best wishes!
Excellent
Excellent, easy to use service. Fast, functional, and well maintained!
13 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your kind words! We're glad you find our service excellent and easy to use. We look forward to continuing to provide you with fast and reliable support.
Mike was awesome helping me out with my…
Mike was awesome helping me out with my problem! Love RapidSeedBox! Definitely recommended!
11 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We're thrilled to hear about your positive experience with Mike and appreciate your recommendation! Thank you for choosing RapidSeedBox, and we look forward to continuing to provide you with excellent service.
superb support from help
superb support from help. i am not that expert, so they did a truly great job to help me out. 100% recommended.
13 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your fantastic review and for recommending us! We're delighted to know that our support team could assist you effectively, and we're here to help anytime you need us. 🌱
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