Rapyalstores Avaliações 

485
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered a 2.6ft single bed and mattress for my daughter as part of a makeover bedroom surprise for her birthday and receive a 3ft mattress with the bed. Safe to say I wasn't impressed, I have emailed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased a bed through Amazon. The bed arrived within a couple of days and the delivery driver was very nice and helpful. The bed itself was not expensive in the slightest and ai didn't expect much.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Camas
  2. também em
  3. Fabricante de Móveis
  4. Loja de Móveis Infantis
  5. Loja de Móveis para Quartos

Escrito pela empresa

Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

485 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(485)

44 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic experience, great company

The delivery was on time and within the given time frame, I was notified of the time slot a day previous.
Tracking was provided for my order and it was wrapped very well and in excellent condition.
The bed and mattress are fantastic, very comfortable and I’m very happy with my experience with this company.
Totally recommend them.

4 de outubro de 2025
Avaliação não solicitada
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Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent quality bed

Excellent quality bed, very pleased and delivery was fast and efficient with friendly delivery person who respected property

2 de outubro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Great!

Ordered a king size bed on Amazon from this company and within two days it arrived! Fabulous communication allowed me to track my delivery and even a call from the delivery driver with an ETA. Bed is just as described, very happy indeed.

2 de outubro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Impressive service

I was looking for a new mattress. Having already had one from Rapyal and was very happy decided to purchase from there again
Very impressed all round. I’d not completed my in line purchase , life got in the way and I’d left it in my basket. I received a call from someone at Raypal just to check I wasn’t having technical issues. Very impressive
Once ordered I was kept upto date with the delivery process. Even the driver ringing me 20 minutes before delivery. He was also accommodating with bringing the mattress into the house. Super fast delivery. Not actually tried the mattress yet but it passed the ‘squeeze’ test. a++++

30 de setembro de 2025
Avaliação não solicitada
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Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 1 de um total de 5 estrelas

My flat on the first floor and he…

My flat on the first floor and he didn’t help me to carry it up stairs I had to do it on my own he only did to the door downstairs that’s it

24 de setembro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Hi Luke, I’m sorry to hear you were disappointed with the delivery experience. Our service includes delivery to the main entrance, and I understand how frustrating it can be having to carry items upstairs on your own. We truly appreciate your feedback and will review how we can make this clearer to customers in the future. Thank you for taking the time to share your thoughts.

Avaliado com 5 de um total de 5 estrelas

Wonderful bed delivery driver

Wonderful bed delivery driver, extremely helpful and friendly track in was amazing.Knew exactly what time the delivery was coming overall , fantastic experience.

23 de setembro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Genuine product description and genuine company.

The purchase from start to finish was a pleasure. The bed I bought was of the low price range (quick last minute purchase), the quality is perfect for the price. Will be using this company again for future purchases.

The tracking and contact with the delivery driver was refreshingly simple. The gentleman delivered the bed to my home and although could have had assistance took pride in doing his delivery with a smile on his own, again quite refreshing. (It was a particularly hot day, gave the gentleman fresh bottled water, looking after delivery people keeps the chain going, believe)

I would recommend this company. My purchase was through Amazon, and is saved in my account.

Thank you Anonymous @ Loughton

22 de setembro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Quick and efficient service. Bed delivered when it said it would be. Friendly and helpful delivery men. I put the bed together myself fairly quick. The bed and mattress is amazing and comfortable.

Amazing service all round. Quick and efficient. I would definitely recommend this bed and mattress.
I put this bed together myself and my daughter has expressed how comfortable it is. It looks amazing.

19 de setembro de 2025
Avaliação não solicitada
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Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 3 de um total de 5 estrelas

Love the products

Love the products. Great value for money.

Would have liked the option to have goods delivered to room of choice and not left downstairs as I’m a lone 63 year old lady and struggled for an hour to get double mattress upstairs

17 de setembro de 2025
Avaliação não solicitada
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Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Liked the fact I was given a 2 hour…

Liked the fact I was given a 2 hour slot for delivery. I bought the bed for my son and was surprised at the quality. He called this morning to say that he had a brilliant sleep. I may well buy one for myself

18 de setembro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Kept me informed of exact delivery time. Courier was helpful and friendly and the bed is easy to put together and good quality.

18 de setembro de 2025
Avaliação não solicitada
logotipo da Rapyalstores

Resposta da Rapyalstores

Thank you for your lovely feedback!

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