I ordered a single divan bed with 2 draws great price as on sale also got the 9 to 10in mattress. They turned up th next day which was great but on inspection i noticed one of the draws was damaged s... Ver mais
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Veja o que dizem as avaliações
Super fast delivery. Excellent quality for the price. No instructions but were very helpful and quick to send assembly videos when asked. Would definitely order again from them.
I ordered a single bed for my nan with next-day delivery, and honestly, I’m so impressed. The customer service was friendly, helpful, and super easy to deal with. And the bed itself? Sturdy, well-mad... Ver mais
Paid £837 for wardrobes. Plus installation fees cash on the day !! The installation is a disaster and unsafe. The back has come away, the drawer bottoms fell out, and the top is completely unattached... Ver mais
Detalhes da empresa
Sobre Tender Sleep Furniture
Escrito pela empresa
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Informações de contato
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, Reino Unido
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
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Avoid
Avoid! Ended up having to get a full refund as they didn't deliver on the day we agreed. Despite me explaining my child had no bed to sleep on because we removed it on the day the delivery was due. Offered to deliver at 1am the next morning!! Then said they'd deliver the next day but failed to do so. Customer service is very hard to get hold of, they don't respond quickly if at all. Not what you expect from a business. Had to reorder a bed from a reputable company. Will never use this company again. Avoid at all costs.
They are geninue and polite
They are honest and truthful. They are very punctual too.
Super fast delivery
Super fast delivery. Excellent quality for the price. No instructions but were very helpful and quick to send assembly videos when asked. Would definitely order again from them.
Top service
Top service, very quick, Whatsapp chat is very helpful. Can highly recommend
Great same day delivery
Great same day delivery , the driver was awesome and my son was happy with his purchase great work guys
Excellent Quality and Great Service! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent product and great quality! Everything arrived as expected, and I’m very happy with my purchase. The product is exactly as described and meets my expectations. Great service and a smooth shopping experience. Highly recommended, and I would definitely buy again. Thank you!
Your customer service is shocking
Your customer service is shocking. The 2 telephone numbers on your site do not exist. I left over 56 messages that where left un read on what’s app. My order was due Saturday 3rd Oct. I explained I worked in London and would not be able to be there to receive it. You promised me twice that I would receive it the next day and then made some lame excuse. You then apologised and said my order would come on Thursday, apologised again for the delay and said I would receive £30 compensation. 2 hours later a guy rang me and said he was an hour away. Luckily my wife was at home when the delivery guy turned up on his own and struggled to lift the heavy wardrobe flat pack on his own. The furniture was mediocre and nothing special either. I suppose you learn from you mistakes and will not be buying anything else from your company.
Trio bunkbed
Their response was swift and the delivery was also on time as promised. Finally my order was exactly as I saw it online.
Thanks for wasting my day off and not…
Thanks for wasting my day off and not responding to my messages not delivering the bed unprofessional service thanks again
Wonderful communication and experience
Wonderful communication and experience
Disappointing Quality
Disappointing Quality – Definitely Not Worth £400!
I purchased this sofa in April, and although it looked lovely initially, I’m extremely disappointed with the quality. By June, just two months after purchasing it, the cushions had already started to flatten and lose their shape. The seats constantly sink down when sitting on them, and the problem has only continued to get worse over time.
At this point, I’m already considering replacing the sofa, which is ridiculous considering it cost £400 and has only been used for a few months. I would expect a sofa at this price to last considerably longer without deteriorating so quickly.
On a positive note, the delivery drivers were lovely, friendly and helpful. Unfortunately, the quality of the sofa itself is very poor, and I certainly wouldn’t recommend it to anyone looking for something comfortable and durable.
£400 for just a few months of decent use is absolutely not worth it!
Amazing service
Amazing service, quick delivery and friendly. Bed is good quality. Overall really happy with purchase
Amazing customer care service bed was…
Amazing customer care service bed was perfect arrived on time with cash payment at the door
I ordered the bed at 12 o'clock in the…
I ordered the bed at 12 o'clock in the day and at 9 pm it was at my house. Everything packed and secured. Great service, from order to delivery. Highly recommended. The mattress is great as for the money very satisfying standard. Thank you very much.
I got delivery within 24 hours and the…
I got delivery within 24 hours and the delivery persons are very polite. They delivered the furniture on 1st floor without making any charges.
Great value and quality and delivered…
Great value and quality and delivered on the day we ordered
Delivery was abit late (22:11) but all…
Delivery was abit late (22:11) but all in all glad it was delivered on the same date still, delivery man was very helpful helped my partner get it up the stairs and was very easy to assemble.
Quality at a great price
Quality at a great price, next day delivery.
Cannot fault, thank uou !
Given delivery time driver called prior…
Given delivery time driver called prior to delivery everything went smoothly. Order processed quickly.
Would recommend to anyone wanting a bed
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