Ratton Pantry is great! We've been using them for nearly five years. At first through the Amazon then directly, so Jeff doesn't get his cut! Every order that's placed is delivered quickly and on... Ver mais
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Veja o que dizem as avaliações
Wouldn’t normally seek out to leave a review but honestly Ratton Pantry deserves every one of the five stars I am giving it. I ordered a Bonne Maman Advent calendar to be sent out sometime in Septem... Ver mais
A empresa respondeu
Looking for Nduja sausage brought me here. What I found was an excellent range of recipe ingredients. I've probably bought more than I needed, but it can go in the freezer and be ready to use in the v... Ver mais
A empresa respondeu
Just wanted to say a big "thank you " to Ratton pantry for sending me an email after you read my review on here. It was very kind and considerate to send me some information that is very helpful and w... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Alimentos e Bebidas
- também em
- Atacadista de alimentos
- Empório Gourmet
- Mercearia
- Mercearia Italiana
- Serviço de encomenda de comida online
Escrito pela empresa
Ratton Pantry is a premium food and drink wholesaler based in Eastbourne, East Sussex, UK. We stock a range of 100+ different premium and speciality flour brands, including a large collection of Gluten-Free flours. Ratton Pantry also stock a huge range of imported authentic Italian ingredients.
Informações de contato
Unit 6 White Knight Business Park, Hammonds Drive, BN23 6FB, Eastbourne, Reino Unido
- 01323 379719
- hello@rattonpantry.co.uk
- rattonpantry.co.uk
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and tasty
Extremely fast, efficient delivery.
Product was well packaged.
Great tasting cheese which freezes well.
29 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
We are glad to hear that you are happy with your order!
A great supplier to deal with.
Ratton Pantry have got an excellent system for ordering and delivering. I use them for this very reason, simple to use website, easy to order and normally delivered the following day. This means I don’t need to order flour until almost out which in a small space is very important. Well done and I will continue to use you.
23 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you, Tim, for taking the time to leave us a review!
a great place to shop,trying diffirant…
a great place to shop,trying diffirant flour. so far everything has been excelant cotswald crunch is fantastic
1 de agosto de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for your 5* review!
Resposta da Ratton Pantry
Thank you for your kind words Tony! We’re really pleased you were happy with the service and we look forward to serving you again soon.
great products and delivery
30 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for the great feedback Penny! We’re really glad you were happy with both the products and delivery.
First time shopping with Ratton Pantry…
First time shopping with Ratton Pantry and I’m pleased. Would shop again.
31 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for taking the time to leave a review Mariya. We’re really pleased to hear you had a good first experience and hope to see you shopping with us again soon.
Go to for pizza supplies.
Ratton Pantry is becoming my go to for pizza ingredients. Great selection of quality ingredients and very helpful, responsive staff. Keep it up!
29 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for the lovely review Chris! We’re so pleased to hear we’re becoming your go-to for pizza ingredients. We really appreciate your support and we look forward to serving you again!
Very poor delivery
Promise delivery in a 1-2 hour window. Initially am, changed during day to pm but delivered at 8pm. Waited in all day. Food decent but don’t believe their delivery promise. Ratton dismissed saying it arrived within a 48 hour period
19 de julho de 2026
Resposta da Ratton Pantry
Thank you for your review, Robert.
We are pleased to hear that you were happy with the products you received.
We would, however, like to clarify the delivery service on your order. The 1–2 hour delivery window provided on the day is generated by Royal Mail and is not a delivery promise made or controlled by Ratton Pantry. We completely appreciate that having this window moved from earlier in the day to later, and the parcel ultimately arriving at around 8pm, caused inconvenience. Unfortunately, operational or logistical changes made by Royal Mail during the delivery day are outside of our control.
The shipping service selected and paid for on your order was a 1–2 business day service, and your parcel was delivered within that timeframe. We also dispatched your order on time.
When you contacted us regarding the changing delivery time, we responded promptly and went further by contacting Royal Mail directly to try to obtain more accurate information and see whether they could deliver at a more suitable time. We then passed the information they provided back to you as soon as we received it.
For that reason, we feel the criticism of Ratton Pantry in this review is somewhat misplaced, as the issue relates specifically to Royal Mail changing its estimated delivery window rather than a failure by us to dispatch or deliver within the service purchased.
That said, we always do everything we reasonably can to provide the fastest and best possible service from the moment an order is placed until it reaches the customer, and we will always assist where we can if a courier issue arises.
Thank you again for your kind comments regarding the food, and we are glad that you were happy with the products themselves.
What a great find
What a great find, right on my doorstep.
I went to collect my order, and was given a very friendly and warm welcome, encouraged to take a look around, or pop in any time for advice and to try new ideas and products. Some of which are not even on the website.
I love the ethics of what they are doing too, and the passion. Thank you.
Looking forward to getting a bit more adventurous with my baking, and really happy I’ve found a reliable source of great quality, organic ingredients at more than reasonable prices.
30 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you so much for your lovely review, Craig! It was a pleasure to welcome you to our shop and we’re really pleased you found us. We truly appreciate your kind words about our products and what we’re trying to achieve.
We look forward to seeing you again soon and hearing about what your next bake will be!
My order was delivered very quickly…
My order was delivered very quickly (especially considering it was by Royal Mail - postmen are a rare sight in the Highlands) and the packaging was very secure and "compostable" - excellent! The flour is good too but then that's why I ordered it again!
16 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
We’re really pleased your order arrived quickly and safely. It’s also great to hear you appreciated the compostable packaging. Thank you for ordering with us and we hope to serve you again.
Any orders placed always arrive when…
Any orders placed always arrive when expected and packaged with care. 5 stars deserved.
17 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you so much for your review and continued support Craig. We’re happy to hear that your orders consistently arrive on time. Your five-star rating means a great deal to our whole team.
Great products, fast delivery
Great products, fast delivery. Happy customer.
9 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for your kind review Gary. We’re delighted to hear that you’re happy with both our products and speedy delivery. We really appreciate your support and look forward to serving you again soon.
Fantastic shop for all my needs best…
Fantastic shop for all my needs best flour ever thank you.
16 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you so much for your review Janette! We’re delighted to hear that you found everything you needed and that you’re enjoying the flour. We really appreciate your support and look forward to serving you again soon.
The order arrived speedily and was very…
The order arrived speedily and was very well packed.
14 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for taking the time to leave a review Christine. We are glad to hear your order arrived quickly and you were happy with the packaging.
Always speed dispatch and delivery
Always speed dispatch and delivery . Great service
23 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for your kind words Robbie. We’re happy to hear that you’re consistently happy with our fast dispatch, delivery and service. We really appreciate your continued support.
Just great service and the highest…
Just great service and the highest quality products delivered super quickly
16 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for taking the time to write your review Wells. We’re delighted to hear that you were happy with both the quality of our products and the speed of delivery. We really appreciate your support and look forward to serving you again soon.
The usual good service
16 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for leaving a review Mick.
We hope to serve you again soon.
Great product range and quick delivery.
Great product range and quick delivery.
8 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for your review Tim.
We are glad to hear you like our product range. We look forward to serving you again soon.
Excellent service and customer service
Excellent service and customer service
22 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for taking the time to write your review Rosa.
We will pass your kind words on to the customer service team.
Fantastic products
Fantastic products, next day delivery. Faultless.
13 de julho de 2026
Avaliação não solicitada
Resposta da Ratton Pantry
Thank you for your review Andrew.
We're glad to hear you are happy with the products you ordered.
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