Endless patience from Hagai, AY, Meira, and Chesky! They never make you feel inadequate
A empresa respondeu
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Endless patience from Hagai, AY, Meira, and Chesky! They never make you feel inadequate
A empresa respondeu
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... Ver mais
I was originally hesitant about renewing my mobile contract with RCUK, since I foolishly thought I could find a cheaper deal elsewhere. But after Barry offered me an offer I just couldnt refuse, I hap... Ver mais
These guys are outstanding, I cannot give them any higher recommendation. An absolute breeze to deal with, knowledgeable, excellent communication, service with a smile and great value for money. From... Ver mais
RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.
49 Leicester Road, M7 4AS, Salford, England, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Endless patience from Hagai, AY, Meira, and Chesky! They never make you feel inadequate

Resposta de RCUK - Manchester

Resposta de RCUK - Manchester
Disappointed with the service.
I’m really unhappy with how things have been handled so far. I feel like I’m being overcharged, and when I’ve tried to reach out for help, I just keep getting passed around different departments only to be disconnected in the end. It’s been very frustrating not being able to speak to someone who can actually assist. I hope this can be resolved fairly and quickly.

Resposta de RCUK - Manchester
Overpriced with poor service and a general lack of understanding as to how to operate

Resposta de RCUK - Manchester
Excellent communication via email especially the fact I can't hear properly. Amazing service and nice upgrade. And as usual service with a smile

Resposta de RCUK - Manchester
What a great service
Going the million miles. If you need anything just speak to Ay he’s ace!

Resposta de RCUK - Manchester
Always get the BEST possible service. Nothing is too much trouble. I thorough recommend AY and his team

Resposta de RCUK - Manchester
Reasonable prices. Good advice and great, personal service. Loaded email +main apps on phone for me too. Rare nowadays

Resposta de RCUK - Manchester
Shimmy gave me unbelievable service! Patience, clarity and service
5*

Resposta de RCUK - Manchester
Always a great experience going to RCUK. Fixed my phone in minutes. Highly recommended. I was served by Barry.

Resposta de RCUK - Manchester
Just came out of RCUK and can honestly say the service was next level.
Abraham is always available to assist whatever time of day or night and always does so with a smile too!
The rest of the team are extremely friendly and enthusiastic as well and that makes for a great customer experience.

Resposta de RCUK - Manchester
I had the pleasure of using a sim card from RCUK for my trip to America, shimmy took care of me from minute one all the way to reaching out to me when I was back in order not to be overcharged, credit to your team!

Resposta de RCUK - Manchester
Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone with dignity, respect and professionalism. Special shout out to Barry Stanton for making it all happen today. Great company to deal with! (Only giving five stars because 10 wasn't an option).
Shimmy thanks for your excellent service, quick efficient and very good in finding the solution
If I could leave six stars I would. Welcoming and efficient the Top Team of Yitzi and Barry worked to solve a very unusual problem with my phone. I left their beautiful shop a much less stressed individual! Highly Recommended.
Fantastic service - very personable, and always on hand to help. Definitely recommend!!
Was really happy with RCUK they have amazing service AY Was really helpful .
Shimi provided exemplary assistance outside of regular hours, swiftly resolving my phone issues with remarkable efficiency. His dedication not only showcased technical prowess but also demonstrated a genuine commitment to client satisfaction. I appreciate his prompt and caring approach, making the overall experience commendable and highly satisfactory.
These guys are outstanding, I cannot give them any higher recommendation. An absolute breeze to deal with, knowledgeable, excellent communication, service with a smile and great value for money. From someone who has lived and breathed customer service for a long, long, time these guys get it and make every customer feel valued and special. Don't go anywhere else. Special shout out to Abraham - knew what I needed before I did.
Very helpful and straight forward process of changing phones and platforms
Shimmy and the team were excellent patient and professional
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