Is this a scam website ? They’ve had my headset for 3 working days !! No same day payout as advertised !! Absolutely zero communication.. and won’t reply to Emails or answer your calls. I appreciate i... Ver mais
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Veja o que dizem as avaliações
Do not sell to this company. No communication. When you ring up they answer the phone as if they have no idea what they are doing then dismiss the call. Have not paid out for my device and now I’m for... Ver mais
Sold my Mum's old Realme 7 Pro and my partner's Oppo A72. Both in immaculate condition, but these guys didn't send one single stupid question. Just an email to confirm receipt (and that they're b... Ver mais
A empresa respondeu
I have used Recycle Pro several times now to sell Garmin watches, an Apple Watch and an iPad. I find their communication to be excellent and payment is prompt, keeping me informed throughout the proce... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
RecyclePro is one of the UK's renowned names for IT Disposal and asset management services. In the ever dynamic and progressive society, the need for a holistic and integrated IT Disposal solution was inevitable. To cater to this need for a comprehensive and fully integrated IT disposal solution in the most environmentally sensitive way, Recycle Pro offers a unified approach to the responsible disposition of redundant IT assets and equipment. Our one of a kind IT management services cover all aspects - from gathering to transfer and reusing, the process is carefully laid out to evacuate and discard IT hardware in the most secure and eco-friendly manner without adversely affecting the environment. Geared with extensive knowledge of second user market and protracted experience in IT refurbishment and restoration, have the required acumen to furnish our clients with fair and deep discounts for the products they seek. Our ethos has consistently been that reusing ought to be anything but difficult to urge the larger part to take part by taking out the issues that prevent numerous individuals from reusing. To this end, we endeavor to give the least complex and most forward-thinking legislative reusing solution, upheld by a friendly and learned client administration group that can support every one of our accomplices and customers with negligible exertion. Thereby, promoting sustainable consumerism without affecting future generations.
Informações de contato
Reino Unido
- info@recyclepro.co.uk
- recyclepro.co.uk
3,1
Bom
444 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid in Full the next day after…
Paid in Full the next day after receiving product, was some backlog in warehouse as I understand this must be a busy time due to iPhone upgrades. Recycle pro provided by far the highest price on compare and recycle and not a single penny was knocked off. Will definitely use again when I next upgrade
24 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Hi Richard.
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! :)
Phone
I only gave 4 because I had to chase the order because it was 3 weeks from sending and I hadn't heared anything very quick after that.
9 de setembro de 2022
Resposta da Recycle pro
Hi Ann,
Apologise for the delay due to Royal mail strikes we received high numbers of order together that casuse to delay otherwise we paid to our cusromers within 24 hours.
Regards
Sam
Resposta da Recycle pro
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! :)
Great firm to deal with
Great firm to deal with. Have used them before and fully recommend them if you want the best service and price for your items.
12 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Dear Karen,
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Regards
Sam
First class services
First class services, top prices paid.
All in all faultless.
2 de setembro de 2022
Resposta da Recycle pro
Thank you so much for your kind words, Steve. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
very professional and quick phone sale
very professional and quick. paid quickly and what was offered.
8 de setembro de 2022
Resposta da Recycle pro
Dear Karen,
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”
Regards
Sam
Resposta da Recycle pro
I am sorry to learn that you were not satisfied.
You selected good condition however your device was in worn condition it has deep scratches on the screen. I also send you an email with images of your screen that clearly shows deep scratches I also asked from you that due to deep scratches we have to revise the quote and you reply back that you are agree with revise quote. We using professional cameras and scanners to get that picture with scratches and about unpackaging process we use no sharp or hard tools/surface dust free rooms and we have the expert team who checked the devices. We try our best to satisfy our customer and we always pay the highest quote and if the customer is not agreed to the revised quote, we returned the device free of cost.
I would again like to apologise for the inconvenience you might have faced.
Didn’t sound very professional when I called for a label follow up
Didn’t receive a label so I called too and am a but concerned as it took ages for a gentleman to answer and then he kept dropping his phone and sounded very unprofessional. Perhaps he was working from home but I think I don’t feel confident anymore to sell my phone here. Have requested them to cancel my order request and delete all my records and confirm as part of Information security
14 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Hello, Poonam
I'm sorry you have that opinion.
We are unable to hear you well because of an internet problem, and the calls were disconnected, but we have sent you an email with all the information. We are a legitimate business that operates according to all operational rules.
Please don't worry about it because we remove all client information when an order is completed or cancelled.
Regards
Sam
Persistent
Despite some issues with passwords which where actually numbers which shouldn't have been in there anyway some we good communication got there in end.
1 de setembro de 2022
Resposta da Recycle pro
Brian, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Terrible
Terrible. Told me the phone was worth £46 pounds. When they received it they said they could only pay £16 because it had big scratches across the back. They sent photos which I don't even believe were of my phone. Luckily I had taken photos before I sent it. Anyway 3 days and numerous emails later I managed to get £30. Was just a lot of hassle.
10 de setembro de 2022
Resposta da Recycle pro
Hi Luke,
I apologise for the inconvenience.
We sent you images as a proof that your phone has scratches , hence we had to revise accordingly. I ask you to we will return your device but you said it is damage in the in-transit and you ask £30 and we pay you £30 as per your request. We are always on our customers side and always return the device without any charges if customer chooses too even in this case, we would have done the same if revised quote was not agreed upon.
I would again like to apologise for your experience.
Step by step guide and keeped informed…
Step by step guide and keeped informed all the way through, with prompt payment to
6 de setembro de 2022
Resposta da Recycle pro
Cath, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Updated review
Did not add my device to system resulting in a delay in payment.
Had to chase up but payment was made immediately after correspondence.
12 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Dear Melanie,
Thank you for this review, due to technical glitch device is not added to sysyem. We try our best that it will not happen again.
We look forward to working with in the future.
Best wishes
Thank you.
Regards
Sam
Resposta da Recycle pro
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
I was a bit concerned at first
I was a bit concerned at first, as I had been caught out by another recycling company, but no complaints on this occasion, replied quickly to any e mails and answered my questions, payment was prompt, thanks to all
9 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Thank you so much for your kind words, Andrew. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
Not a bad price for my phone
Not a bad price for my phone
No review of quote
Happy customer 😊
9 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Terry, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
Phones
Well I did send 3 phones, 1 phone I know was cracked so I got £5, but the other 2 were perfect and I expected to get my £28 and £34, then I got a email saying one of my phones were damage and I would get £5, I did email back saying that's not my phone but he just sent the same pic showing me the damage, I felt this was unfair, but also my fault for not taking my own pic,s! I got £34 for the other phone
7 de setembro de 2022
Resposta da Recycle pro
Hi Andrea,
I apologise for your bad experince.
We received your 1 device abd cracked abd the other two devices in B condition so we pay you accordingly. We try our best to pay the highest value to customers.
They have had my phone for 3 weeks and…
They have had my phone for 3 weeks and I have not been paid for it and they have not responded to emails!!! Beware
7 de setembro de 2022
Resposta da Recycle pro
Hello Phillip
I sincerely apologize for the delay. The delay is due to last week's massive, unforeseen orders. Because of the significant workload uncertainty, we accept responsibility for the delay and are employing new personnel to address the problem. Despite the worn state in which we received your gadget, we nonetheless paid you the entire sum due to the delay.
We will do everything we can to give you the best service the next time, and we are eager to keep working with you.
I apologise once more humbly for the delay.
Regard
Sam
Great service
Good price, quick service, good communication. Thank you.
6 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you.
We look forward to working with you again in the future! :)
No nonsense
No nonsense, price quoted was the price paid, really quickly. Recommended.
1 de setembro de 2022
Avaliação não solicitada
Resposta da Recycle pro
Mark, thank you for the great review! We’re so happy you loved your experience and we look forward to working with you again in the future! :)
slightly disappointed
I can’t help but feel slightly disappointed, I wasn’t made aware to the extent that the price would be reduced on my Fitbit for scratches across the screen even though it was still in good working order. However I was kept informed and I had the option to have the device returned to me or receive £5.
I decided on the latter
29 de agosto de 2022
Avaliação não solicitada
Resposta da Recycle pro
Thank you.
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