Redbus Avaliações 737

Hello team, I have booked ticket from ujjain to ahmedabad with incorrect date 8th June instead of 7th June through redbus. But now I want to cancel the ticket.. m continuously calling to redbus support which is not connecting to service executive and ticket is not being cancelled.. very bad experience with redbus. My 1470 rs has been deducted from account and m not able to connect with red bus support and neither any things. Pls help on this if you generously understand the customer issue and customer trust on your brand.

I had the best experience with Sabari travels when I was coming back from Chennai to Bengaluru. The driver and conductor helped me out with everything, they waited for me in Chennai, helped me with my luggage. I had 2 senior citizens with me, and they assisted them during the journey and they also helped us out when we reached Bengaluru by waiting for extra time for us to come out of the bus and getting our luggage out. Thank you SABARI TRAVELS for everything.

Horrible experience with red bus
Big cheater we booked ac prasanna travel from Khamgaon to pune but when we reached we got non AC third class RR travel bus

Bus is on time. Good experience

its very frustrating to wait too lobg with this automated system and after a long wait i got the reply that sorry im not able to connect your call to our agent becasue they all are busy
is this the help that you provide to your customer ? its very bad app very bad with this app zingbus plus app is also bad dont travel with both of themits very frustrating to wait too lobg with this automated system and after a long wait i got the reply that sorry im not able to connect your call to our agent becasue they all are busy
is this the help that you provide to your customer ? its very bad app very bad with this app zingbus plus app is also bad dont travel with both of them

I know it is platform that provides support from different vendors .. but I hope they do need to maintain the proper service.. when the confirmation message was sent to the customer they need to verify the contact details of the vendor .. it cannot provide random or incorrect info from which we don’t get proper info at least on the pick up details .. and that to for a female customer at around 10:30 pm they cannot say that it is not our problem to provide an alternative or get the info of vendor details .. if they are just meant to provide refund from vendor or just want to be broker app it need not have a customer support just to announce that they are idiots, we will refund .. I think anyone can do it from app .. it is another waste of time at that hour for irresponsible and non sensible talk

Travel Date: 02-06-2026. Booked sleeper berth L27 on Vijayant Travels (Bus No. MH40BL7244) from Nagpur to Pune. Despite having a confirmed berth, 3 adult passengers were accommodated on the same berth. Very uncomfortable journey. I have photo proof and request refund/compensation for poor service.

Very bad intarcty travels

Never trust Redbus app and website. There’s no option to cancel ticket. In the ticker cancellation policy is mentioned but no option to cancel. No customer care support. For account creation otp doesn’t work. There’s 0% trust on this platform.

If you plan to travel safely without any hassle, considering other booking platform will be great option. From my recent experience, Redbus confirmed that don’t have a policy to handle if a bus is cancelled or operator not serviced fulfilling customers booking. It clearly clarified they are completely be away from any travel issues. They typically act as a commission agent and stay safe without handling customers issue. Consequently, preferring some responsible service providers would be ideal choice.

Beware of Fraudsters !!!! Redbus is a fraud never book tickets on the app as they first confirm tickets after taking payment then 2 days prior to travel they themselves cancel the tickets & make refund & don't give proper reply as to why they themselves are cancelling the tickets. Just to get more money on the tickets later then why take advance booking on the app. Also keeping the money & cancelling it on time Just incase the customer shall pay more after cancelling to book new tickets at higher price. Really disappointed ☹️

Ticket noTV6T19921039 Worst experience i unfortunately select wrongly selected previous day as travel day so i requested for date change booked ticket in 28th to 29th may, Even on 29th multiple tickets are available but redbus customer asked me to cancel the ticket I lost 850 rs for a booked amt 1000 worst experience with red bus, but this bus has date change you purposely fooled us

Actions possible: you can check with the transport helpdesk to change the date from 28th to 29 th
Action possible1: Since date change option missing from your end you can investigate and provide us 90% as refund

One of the worst service provider
Never ever trust redbus
That are fake
They literally take your money and don't care further
Pls do not trust redbus it is a fake app

Well maintained. Experineced relaxing journey with Aanand bus...!!!

While sharing my experience, I would like to say that this journey was the most painful journey of my life. I had booked a sleeper ticket from Kishanganj Bihar to Lucknow UP through Red Bus. I came from Kishanganj Bus stand from 30 km away at 9 pm when I reached I searched my bus but there was no bus then I called bus operator and he told me bus canced I really surprised how they cancel bus without intimation or prior information, Now at that time I had no option except staying hotel in Kishanganj then the next day I came to Patna by train and then Lucknow this was end of my journey, but I was surprised when regular messages started coming again and again from Red Bus to share the experience of your pleasant journey they are such shameless people that till now they have not returned money, hence I would request everyone not to book ticket through Red Bus.
Dhananjay Singh
Lucknow
(M) 7081501601

Good service and good staff

Worst and pathetic service .. i booked one bus and when I reached the boarding point they said our bus is delayed you go by this bus to the nearby location of highway and our bus will pickup from there .. I took the bus and after boarding the transit bus they said Rs 200 per person you need to pay more when I let him talk to the main bus driver they said pay rs 200 and then that transit bus dropped us at highway and the main bus driver said it will take 10-15 minutes and when I spoke to customer care they said we can cancel the booking and you can find an alternate option ..imagine being at road with 54 years aunt was told by redbus that we will cancel you find alternate option

I am requesting all travellers to please avoid booking through RedBus. I have always booked my buses through other platforms like MMT without any issue, but I made the mistake of booking through RedBus on 21 May.

While boarding the bus, we reached the mentioned boarding point on time but could not find the bus. The bus operator then called and asked us to come to Vasant Vihar. After somehow reaching Vasant Vihar in heavy Delhi traffic, we again contacted him and he then asked us to come to Rajiv Chowk, Gurgaon. They literally made us run behind the bus across Delhi NCR.

Because of their mismanagement and false coordination, we could not board the bus at all. The same time, I raised a complaint through the RedBus chat support, where they promised a refund within 24–48 hours. However, I am still waiting and there has been absolutely no proper response from their team.

Their customer service is terrible, the bus coordination was highly unprofessional, and the entire experience felt like a fraud. Please don’t waste your money, time, and energy booking with RedBus.

I would like to rate you 0 out of 5 i had flight at 12:00 midnight from delhi , and had booking on the name of sarita negi at shri ram travel bus primo very very poor communication and scammers they are taking booking at red-bus and breaking people trust i i will miss my flight today because of you , i had booking 23 may at 13:30 but bus still couldn’t bot arrive on pickup location, they said it’s delayed, but now time is 16:40 from 13:30 thats not called delayed now i do not have able other option to reach reach delhi as i am single lady was travelling through them such a scam and there is no option to cancel and refund you have caused me lose and to many others as well

Never trust Redbus.in. Neither will they or any of their trusted bus operators can be trusted. I booked a ticket for tonight from Babu Ghat, Kolkata to Bhubaneshwar. Then a connecting bus from Bhubaneshwar to Bangalore. They sent the correct invoice but wrong ticket. Now, I'm stuck here in Kolkata and not sure whether to head to Bhubaneshwar Or not. Total amount paid nearly 8000 inr. It's more than a months rent for me. I am appalled by their behavior and ashamed of them. Will never ever recommend anybody to trust these thieves.