Redeem Vacations Avaliações 

I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!

Very accommodating

While I was leary of not having a telephone option, I was pleasantly surprised of the level of service I received when inquiring about these vacation packages.

Joshua a pris le temps de me lire et d'apporter les réponses à mes interrogations

Michelle was extremely helpful and professional. She answered all my questions and pointed me in the right direction for further assistance.

This company has outstanding customer care, very attentive, nice & respectful, I definitely recommend

Vraiment au top le service client

tres bon service repond bien aux questions et demandes

This hotel was nice & quiet for being off the main road. I didn’t like how the hotel lobby was open like hallways. It didn’t have a doorway entrance to get into the lobby. It’ was open all the time, no doors! Anyone can walk up and get on the elevator to access guests rooms. A hotel clerk was always sitting in the lobby at the desk. But I still felt a little unsafe.

I had an emergency happen just days before my vacation. I called Redeem Vacations to explain my problem and asked if I could cancel and reschedule my trip. I was not able to go on my vacation because of the emergency. They reviewed my documentation I sent them and were able to cancel my vacation, and allow me to reschedule at a later time. They were so understanding in handling my problem and did so in a professional manner.

Very quick response to my question

I had a awesome time at the Hilton Vacation Club Ocean Beach Club
Clean and the staff was amazing

I am very much happy with the service received from redeem vacations!!! Especially grateful for the help received from erica🥰

It was very easy to book my vacation, and along the way vacations, checked to make sure I was ready to arrive and everything was going fine when I was there.

Best experience, unbeatable prices! Highly recommended!

Michelle was my customer service representative and she was absolutely amazing, very knowledgeable and helpful in setting up my account and she is the epitome of great customer service.

Redeem Vacations was easy to use. They provided reminders before our trip and then checked in with me during and after our trip to make sure everything was okay. Would recommend them to others

Booking process was smooth. Payment option helpful.
Saved some cost which was great.

The 5night 6 day voucher was perfect amount of time to experience Honolulu Hawaii, the Liui was a fantastic experience, the food was fantastic, the show was outstanding, Pearl Harbor experience was very educational, chilling to experience to visit the grave site memorial,great way to honor those fallen heroes. The sites and bites tour of the Island was breath taking high lite of the trip. Tour guide was fantastic I would of given a 5 Star rating had it not been for the 150 fee they charge me at the room for use of the towels for 5 days we we're there they tried to email you guys to pay that fee you never responded back We paid the fee.

Hotel was good but was given a room with one bed after I paid extra through redeem vacations for a 2 bed room, was told they do not upcharge at the hotel for an extra bed…needless to say I am disappointed that I had to pay more when I could have just called the hotel directly and asked for a 2 bed room without paying more. I also paid all taxes and fees ahead of time and then still had to pay the daily fee at the hotel?!