I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Ver mais
Our room was good. The maid was excellent. The room was not a newer one but very spacious and accommodating. Food was good all the employees were very nice and lots to do. Close to the strip but not t... Ver mais
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Ver mais
Detalhes da empresa
Escrito pela empresa
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Informações de contato
SE 2nd St 300, 33301, Ft Lauderdale, Uruguai
- cs@redeemvacations.com
- redeemvacations.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Wyndham Garden Downtown Cancun was…
The Wyndham Garden Downtown Cancun was clean, comfortable and located in a quiet part of town. The staff was respectful and responsive to our needs. The breakfast buffet was delicious.
Shiera satisfactorily addressed our concern…
Shiera stayed with me on the chat until my situation was resolved to my satisfaction. My travel company had made a mistake with my certificate, but Shiera made the necessary corrections. I really appreciated that she was willing to make things right for us.
Help with rescheduling
Josh was very knowledgeable and helpful
Redeem Vacations did what they promised!
Redeem Vacations was a wonderful experience! We went to the incredible Hampton Inn in Gulf Shores, just 1.5 miles to the sandy beach by The Hangout (restaurant). The hotel has a great breakfast, with hot waffles, potatoes, sausage, and eggs. The rooms are spacious and the pillows and beds were comfy!
We had a great vacation at a nice hotel…
We had a great vacation at a nice hotel for a fantastic price
Awesome customer service
Awesome customer service, my experience with the team have bene phenomenal, they respond quickly, answer all my questions and provide suggestions to make my trip go smoothly. Thank you again Erica.
Amazing experience that I would do…
Amazing experience that I would do again in a heartbeat.
È stata la mia prima esperienza con…
È stata la mia prima esperienza con questa compagnia e devo dire che hanno superato le aspettative in quanto sono stati esaustivi e tempestivi belle risposte togliendo dubbi di qualsiasi genere.
Ho acquistato una prenotazione per 2 a Vienna ed é andata tutto come previsto.
They did a great job accommodating my…
They did a great job accommodating my travel plans . It was a wonderful expierence!
Jason provided excellent customer…
Jason provided excellent customer service. He was very helpful in sorting out the issue I was having with my redeem voucher and kindly completed the booking for me. I really appreciate his patience and assistance. Thank you, Jason, for making the process so easy!
Mon problème n'est pas règle mais elle…
Mon problème n'est pas règle mais elle a prit en compte ma demande, affaire a suivre
Very helpful and informed
Very helpful and informed. It was a great experience.
Excellent service!
Excellent service!! Issues resolved with no hassle.
Michelle with Redeem Vacation was amazing
Michelle with Redeem Vacation was very helpful and patient while assisting me. I'm big on customer service so I must say she did a fabulous job. She was very knowledgeable with what my concerns were. There was no long wait for a response. She was definately alert and aware. There was no area to improve she did an amazing job.
The idea is great but you can never get…
The idea is great but you can never get the hotel you want at the time you want so loose your money.
I would give this a wide berth.
Good customer service by Zharina
Redeem vacations was easy to navigate
Redeem vacations was easy to navigate, efficient and provided excellent customer support.
Overall a great place to stay
Overall a great place to stay. My only complaints are no pool and none of the ice machines we’re working
Great customer service and quick resolution
I had a very good experience with Redeem Vacations. I contacted customer support with a question about my vacation voucher, and they responded quickly and helped me find a solution that worked for me.
The communication was friendly, clear and efficient, and my issue was resolved very quickly. Special thanks to Michelle for her help and excellent customer service.
Very positive experience overall!
I received a voucher from redeem…
I received a voucher from redeem vacations. Easy to book, hotel was good. No complaints.
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