I had a pleasant stay at Excalibur Hotel in Las Vegas. The location was convenient, with easy access to the Strip, restaurants, entertainment, and nearby attractions. The room was comfortable and clea... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Ver mais
Our room was good. The maid was excellent. The room was not a newer one but very spacious and accommodating. Food was good all the employees were very nice and lots to do. Close to the strip but not t... Ver mais
We booked our Waikiki stay through Redeem Vacations and had a great experience from start to finish. The process was easy, the communication was clear, and everything went smoothly with our reserv... Ver mais
Detalhes da empresa
Escrito pela empresa
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Informações de contato
SE 2nd St 300, 33301, Ft Lauderdale, Uruguai
- cs@redeemvacations.com
- redeemvacations.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 13% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great prompt customer service helped me to extend my vacation
They're always prompt when you need them. And they always try to work with you.If a problem arises
Cherrie was great
Cherrie was great, she provided me with exceptional service going above and beyond exceeding expectations. She understood my situation and provided solutions that actually helped and I appreciate that. No other representative mentioned what my options were.
We stayed at the Excalibur
We stayed at the Excalibur, and the hotel was very nice, clean!!! Checking in was easy on the kiosk. Room was been clean. Customer service was great.
Really easy experience and no issues
Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!
Redeem helped us to have a nice trip
Redeem is easy to use and work with. They provide several options of places to stay. We enjoyed our time away and Redeem made it easy for us to take a short vacation.
Customer service was a great help
Customer service was a great help. Erica helped me with my questions and helped out with extending my booking time.
Really helpful!
Really helpful!
At 1st I got and AI response which wasn't very detailed and without prompting an actual person took over and answered my question in detail.
Had the best time for my birthday trip…
Had the best time for my birthday trip to Hawaii! Super great hotel deal right next to the beach!
Responsive and very supportive team
Responsive and very supportive team. We able to work around my unique circumstances to get me what I needed.
Thank you so much.
The response time was fast and Jason…
The response time was fast and Jason was very helpful with answering every question I had about my reservation. Great customer service
Clear information and efficient…
Clear information and efficient support. Highly recommended!
L'accueil a été exceptionnel
L'accueil a été exceptionnel, le personnel très gentil et très à l'écoute. Hôtel très propre , petit déjeuner extraordinaire. Le seul bémol c'est d'avoir été logé dans une des chambres du rez-de-chaussée avec des fenêtres en hauteur qui donnaient dans la rue, sur le trottoir directement, pour schématiser nous étions en dessous du niveau de la rue, j'ai trouvé ça dommage. Je bosse pour une plateforme de voyage, donc j'avoue j'ai eu un regard peut-être différent.
Sinon tout était parfait.
2026 Savannah Stay
We had a very clean room that was in a great location. The City Market was right across the road & the waterfront restaurants & shops were only a 3-4 minute walk. We would definitely go back again.
Excellent company and top-notch…
Excellent company and top-notch support!I am very impressed with Redeem Vacations. Their customer service is outstanding! The support agent was incredibly helpful, polite, and resolved my request within minutes. They quickly helped me switch to a much more convenient destination closer to home. Fast, professional, and reliable company. Highly recommended! ⭐⭐⭐⭐⭐
Hotel restaurant was closed with bad…
Hotel restaurant was closed with bad smell but remodeled. Elevator closed back and forth needing fixing. Said I broke bottle opener but was already broke. Cold water and no ice!
My stay with redeem was easy and…
My stay with redeem was easy and simple. I will always book through redeem
The experience with Redeem Vacations…
The experience with Redeem Vacations was GREAT! However the hotel we chose was not great.
San Antonio vacation
I originally purchased this for my sister as a birthday gift. Unfortunately she was unable to go so I went instead and had a great time once o paid the discount fee pick my hotel it was smooth sailing. I did have to put a $150 damage deposit but overall I like the experience.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








