Redo Avaliações 

Krista was great. She got to the bottom of all my questions and concerns and made using Redo a breeze.

I love Redo...and I can't say enough about how amazing they are to work with.
We use them for Shipping (we switched from ShipStation), Returns (we were manually doing returns), Recover (we were losing lots of sales from Abandon Carts), and post-purchase tracking emails (we had generic, non-branded emails)
They have helped make our systems and processes so much more efficient and streamlined.
The customer service though, is what keeps me wanting to use every service/solution they offer!
These guys are truly great. The communication and quickness to which they address any problem or question can't be beat.
PLUS...all customer service is done in the states, so language barriers aren't an issue.
I feel like this is the 1 partner we have that we have a direct line to and who feels like we are important to them as well. You don't get that from most Tech/Software companies.
A HUGE Thanks to the entire Redo team from the EK Team!

Great, quick, super helpful customer service! Had a solution very quickly!

Great customer service! Fast response to help figure out any issue we might encounter!

Samuel did a great job solving the issue I had with a claim.

Carson helped me out and was super nice! Little bit of a slow response rate though!

When there is something that comes up, the team takes action and helps out. They have made our system more efficient which in turn allows me to get out orders faster and better customer experience for those purchasing our products!

We recently transitioned to Redo from Loop Returns, and so far the experience has been exceptional.

From the very beginning, the onboarding process was incredibly smooth, with excellent support and communication from the Redo team throughout the entire transition. They’ve been responsive, helpful and genuinely great to work with.

Most importantly, we’ve already seen a positive response from our customers. The refined returns experience has been really well received, with customers particularly appreciating the value and cheaper return options available when opting in.

Redo really does live up to what they say they can deliver. The platform, service and support have all exceeded our expectations so far.

Huge shoutout to the Australian Team - Seen, Parker & Sam.

Couldn’t recommend Redo highly enough!

We had such a great experience! The support team was incredibly helpful, responsive, and attentive throughout the entire process. They were quick to answer our questions and made everything so easy to understand. We really appreciated how proactive and accommodating they were!

This company is full of very knowledgeable, friendly, attentive, responsive people. I keep thinking it'll stop (after the honeymoon) but they keep proving my decision to switch from Klaviyo and Ship Station was a good one. I'm saving money and am MUCH more efficient. Highly recommend! Peter, specifically, was super responsive and helpful even on a holiday morning. Do it. Switch to ReDo and never look back.

I was having the worst time trying to work through logistics of setting up a return portal, where other programs were making me connect through up to 3 providers. Redo completely took away the headache and stress for me, and for a small business owner, this means everything! The support was quick (something the other providers knew nothing about- still waiting days for some to respond), and friendly. Can't recommend Redo enough.

We had a couple changes we needed to make to our Redo flows and JY Ferry from Redo Support was an absolute star. So attentive, fast, and really went above & beyond to help us execute what we needed. Such a great help!

Redo has been so great to work with and already making such a difference in our shipping process at the warehouse. Really looking forward to doing returns through redo as well.

Customer service representative was very helpful in working with us in getting issue resolved with getting our printer re-connected to Redo.

Alec was extremely helpful in resolving an issue with an older return. He communicated the issue clearly and professionally and was able to resolve it promptly for us. We really appreciate his help!

JY is the best customer service rep!

Spencer was very helpful with my request!