Reebonz-USA/Canada Avaliações 

331
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Stay AWAY, 3+ month later and we are still waiting to get paid. Reebonz owes us 7k and so far we’ve received some non sense excuses for the delay.

Avaliado com 5 de um total de 5 estrelas

Purchased a Celine classic bag from Reebonz several weeks ago, the second day after my order placement, there's a site wide promotion event. The online sales rep was able to help me adjust the price b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer service is excellent. I noticed a preowned "Pristine" bag was described as having no visible marks, but the photos clearly showed a little bit of dirt on the handles and bottom. I messaged... Ver mais

Avaliado com 3 de um total de 5 estrelas

Ordered something and got tracking number from fed ex Watched it get shipped to Singapore Thought it was fraud So I called your company No response Sent email it took two days for a response... Ver mais

A empresa respondeu

4,0

Muito Bom

O TrustScore é 4 de um total de 5

331 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,0

Todas as avaliações

(331)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service and products

This website offers lot of great collections to shop. Fast shipping. Item came in with elegant package. Over all, I am pleased with my purchase.

18 de julho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this website

Fast shipping. Great price on luxury items. Great selections. Just make sure you follow instructions so you won't be disappointed ( return policy). I love the additional discounts and the coins. The packaging is so cute.

7 de julho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SO PERFECT

WOW. I just received my Prada Cahier bag and it is stunning. Although I did pay more than I would have in US, I cannot bear to return it. Also, it was shipped to me in Chicago in 3 days which is amazing. Not sure why it was hundreds more, but I also couldn't find the size and color I wanted easily in states so I will swallow the cost because I adore the bag so much.

28 de junho de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I accidentally placed a wrong order at…

I accidentally placed a wrong order at a Saturday. I tried online chat, customer service hotline, E-mail to cancel my order. Unfortunately, there is no customer service during the weekend, NONE!!! By the next Monday, my order shipped already. Then I have to go through reject package, request refund, wait for my poor refund to be issue in 3 WEEKS!!! How come there is no customer service during the weekend consider Reenbonz is a international company, and how come you charge me as soon as the package is shipped and takes 3 weeks to get my refund back? I'm completely disappointed with reenbonz, no come back.

27 de junho de 2018
Avaliação não solicitada
logotipo da Reebonz-USA/Canada

Resposta da Reebonz-USA/Canada

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.

We have successfully located your account details and I see you were in contact with our agent who assisted you on this matter; who thoroughly provided you with the steps regarding the re-direction of package and refund.

If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.

-Senior Member Relationship Officer.

Avaliado com 5 de um total de 5 estrelas

Excellent and prompt service

Amazing service and great communication! I emailed both the boutique that sold me the bag, as well as Reebonz customer service about a concern. It was very promptly addressed...I really appreciate Reebonz for finding a solution quickly. Thank you so much!

25 de junho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Free return is so convenient!

Free shipping and free return is awesome! I had to make a return and re-order, the free return made the transaction so convenient (refund is issued in just a few days). I’d recommend this online merchant to my friends and family.

23 de junho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast shipment

Fast shipment, 100% authentic products. I would recommend this company to anyone.

11 de junho de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer support

Excellent customer support, my purchase experience was very nice, the deliver was fast, they answered any question as soon as they get can, I am more than happy to recommend Reebonz 😄 thank you.

1 de junho de 2018
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The first time I purchased the goods

The first time I purchased the goods, I found that your requirements were very unreasonable. I had an order error and I immediately called the customer service on the second day and said that I could cancel but the money had to wait for three weeks before returning. I don't like it very much

28 de maio de 2018
Avaliação não solicitada
logotipo da Reebonz-USA/Canada

Resposta da Reebonz-USA/Canada

Dear Customer,

Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.

We have successfully located your account details and I see you were in contact with our agent who assisted you on this matter. For additional information regarding refunds, please click on our FAQ section under "Return/Refund".

If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.

-Senior Member Relationship Officer.

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