Regalcollective Avaliações 163

O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely love my dachshund ring! The craftsmanship is beautiful, and the details truly capture the charm and personality of a doxie. As a dachshund mom, this piece is so special to me and has quic... Ver mais

Avaliado com 2 de um total de 5 estrelas

If anything you buy is on sale or part of a promotion, they won’t let you return it for a refund. All items on their website except 4 rings are on sale currently. This part of the return policy is #... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited my sister recently and seen a customized name bracelet on her. I loved at first glance and had to place an order myself. Ordered two bracelets. One with my name only and others with my kids na... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered 2 customised rings and I find them beautiful. They definitely got me more compliments than other expensive jewellery. The items are of great quality, good fit, for a good price.

A empresa respondeu

Detalhes da empresa

Informação fornecida por fontes externas variadas

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

163 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 74% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Omg I love my custom name earrings

Omg I love my custom name earrings. It took a little while to get to me. Unfortunately they came after Christmas. They are so cute, they fit my ear perfectly. I will be buying more products 🥰❣️. The customer service Rep was so nice 🙂.

25 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company! Ordered two bracelets and they are beautiful. Great customer service as well. One of the bracelets arrived damaged, and they replaced the bracelet for me. I did have to push back a little to get the replacement, but they did end up making things right.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love my necklace

I love my necklace, they kept me updated, great communication. I will be ordering from them again. I’m very pleased 🩷🧡

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't order from this company

I ordered something on 12/2/2025 and it's now 1/21/2026 and I haven't received it. I emailed them and got a response that didn't satisfy me. I asked for my order to be cancelled and refunded and they refused.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

When my order arrived the box was empty and the packaging had been opened by customs or somebody. After contacting regal collective they were very apologetic and quickly acted to resend me the earrings I ordered which arrived quickly. I was very impressed that they acted so professionally and quickly to right a wrong. I also love the bow earrings they sent, beautiful.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely loved my necklace

Absolutely loved my necklace. It was easy to place the order, it's good quality and arrived in a timely manner. I would recommend this company.

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I placed an order nearly a month ago…

I placed an order nearly a month ago and have not received any correspondence from Regal Collective at all. They took my money and I haven't received my order.

Update 1-16-26 - I received an email for the 1st time after posting this review and I seen on their website where my package was in fact delivered on 1-5-26 but I couldn't find it. According to the pics that was taken from the carrier, they placed it on top of a FENCE POST at the entrance to our HAY FIELD but that's not where I found it. I had to search for it and it was on the ground in the brush on the ground where the wind had blown it in the past 11 days 😡

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It take ages because company not based in UK.

FIRST REVIEW: First of all, company based in China however you never realized that until they dispatch your order.

I paid £9 for priority processing + shipping. However my order dispatched 8 days after I placed the order and it is arrived 16 days after.

Also the product quality is not great too.

UPDATED REVIEW: Tracking ID showing my order dispatched from Yiwu, China. How would you explain this, if you based in Canada? Thank you

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Utku,

Thank you for taking the time to share your feedback and for supporting our small family business. First and foremost, we’d like to clarify that we are based in Canada, not China. Transparency is very important to us, which is why our fulfillment and shipping process—visible in our shipping policy at checkout— explains how orders are processed, along with our processing and delivery timelines.

Your order was placed with priority processing, which allowed it to move ahead of the queue on our end. We processed and dispatched your order within 5 business days (Monday–Friday). Please note that custom items take additional time to process to ensure all details are precise and meet our high-quality standards before being shipped. Your order was delivered within our promised shipping timeline and timeframe, While we always aim to meet our estimates, occasional delays can occur during peak or holiday periods that are outside of our control once the package is in transit.

We’re truly sorry to hear that the Personalized Heart Name Necklace did not meet your expectations. Jewelry is a personal purchase, and we understand that not every piece will be the perfect fit for everyone. Our team has followed up with you via email to assist further and work toward a resolution.

Team Regal Collective

Avaliado com 5 de um total de 5 estrelas

Beautiful jewellery and fast delivery

I ordered the Ribbon Bow Earrings from Regal Collective and they arrived in under two weeks, which was so fast considering they’re based in Canada! The sterling silver earrings are beautiful, very well-made and don’t irritate my ears or cause any discolouration. The price was fair and overall I had a great experience. I would definitely order from Regal Collective again.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My favorite Christmas gift!

I love my purchase & that it was stainless steel. It will wear & look fantastic for years! I ordered a 3 heart necklace & had my husband give it to me for Christmas. My daughter & her sister in law loved it too! Today I ordered 1 for each of them! I didn’t need customer service as everything went smoothly. I highly recommend this company. The quality is fantastic for my purchase.

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor communication

There was an add to have your name written in Greek on a necklace. We just traveled to Greece this summer and thought it would be a great gift for my daughter. I filled out the form putting my daughters name in English thinking it would be translated to Greek as o do not speak the language and it did not say to enter it as Greek letters. Which of o had to do I would not have bought the necklace. I also decided to order a ring. When my order arrived the necklace was spelled in English and there was no ring in the box. I contacted the company and they told me I never filLED out the portion for the ring and that the necklace was spelled as I had written it.
as a company they should have communicated to be about the missing name for the ring. Instead they changed me for the ring and sent an empty box. After communicating with them they only will credit me for the ring, and will not correct the necklace. I would not recommend dealing with this company as they do not stand behind the customer and their communication is poor. Look to Etsy where their sellers always contact the buyer to make sure the orders are correct before proceeding with the sale.

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Danielle,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and would like to clarify a few important points for transparency.

The Greek name necklace was produced exactly as the order was submitted on our website. As stated clearly in the product description, customers are responsible for entering the name in Greek characters. If the name is entered in English, it is engraved in English as provided. No Greek text was entered on the order, which is why the necklace was made accordingly.

Regarding the custom name ring, no custom text was provided at checkout. Because all custom details must be completed before placing an order, the ring could not be produced. For this reason, the ring was fully credited back to you, as confirmed by our team.

Our team has already reached out to you directly via email in an effort to resolve this matter and provide assistance. We always strive to be fair and transparent, and we stand by our policies, which are in place to ensure accuracy for all custom orders.

We truly appreciate your understanding and thank you for supporting our small family business.

Kind regards,
Regal Collective Team

Avaliado com 1 de um total de 5 estrelas

Misprinted earrings!

I order two pairs of custom name earrings as gifts and the all were printed the wrong way around!!! How is that even possible?!? Do not order here!

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dainty bow hoop earrings

I ordered the dainty bow hoop earrings and they are so stunning, I ordered them as part of my design for my collection of ear piercings and they are so beautiful and understated. Delicate and look very high class and quality

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love my purchase

I ordered the Paw print necklace and diamond ribbon earrings and I love them both. Great quality and workmanship. ♥️♥️♥️

6 de janeiro de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais