Visited my sister recently and seen a customized name bracelet on her. I loved at first glance and had to place an order myself. Ordered two bracelets. One with my name only and others with my kids na... Ver mais
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Veja o que dizem as avaliações
I ordered 2 customised rings and I find them beautiful. They definitely got me more compliments than other expensive jewellery. The items are of great quality, good fit, for a good price.
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If anything you buy is on sale or part of a promotion, they won’t let you return it for a refund. All items on their website except 4 rings are on sale currently. This part of the return policy is #... Ver mais
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I was scrolling through Facebook and saw this advertisement. I thought this would be a great Mother’s Day gift for my daughter. She doesn’t have any biological children. But a godmother to many. I ord... Ver mais
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Detalhes da empresa
Informação fornecida por fontes externas variadas
Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.
Informações de contato
Canadá
- regalcollective.com
4,2
Muito Bom
161 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 74% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All's well that ends well! Beautiful ring!
F.i.n.a.l.l.y...received the lovely name ring I ordered for my daughter's 40th birthday. It was made with her two young son's names, Ford and Rowan.
I had not received my order, by now almost two months after ordering it!
I contacted Regal Collective who quickly responded to my inquiry. They sent me an email with pictures showing that the pkg had indeed been delivered, but not by USPS! I had been looking in my mailbox for it. The delivery service had tossed the pkg at the top step of my long front facing deck! It faces MDOT property & the Blue Water Bridge, my actual front porch faces the side street leading to the International Flag Plaza & The Thomas Edison Walkway.
I was advised to check my shrubbery & contact my neighbors...but there is only two other houses on my dead end cul-de-sac street. I checked in the evening with a flashlight under my spring cleaned and trimmed shrubbery which had now grown larger, my rose bush and growing stock flowers. And THERE it was!! I could only see a sliver of a small white and now dirty pkg underneath another blown into the shrubbery, an empty dirty Fudge Stripe Minis cookie bag wrapper!
The ring was in a very nice black box with a sweet pullout drawer and was just PERFECT! I absolutely LOVE THE RING!! Since I had already told my daughter about her gift, which I sadly thought hadn't been delivered, I decided to give her her birthday gift early and presented it to her yesterday, on my birthday..our birthdays are just a week apart. My daughter absolutely l.o.v.e.s her ring too and is very happy with it, and her two sons love it also!!
The ring is truly super cool, well made and I am very glad I ordered it! Regal Collective has a caring and fast helpful suppot team, and I now know it's a trustworthy family business!
BUY WITH CONFIDENCE from REGAL COLLECTIVE, it is really a terrific family owned business with very well made and lovely items. Thank you!
My only complaint, lies with their delivery service which really needs/ should do better by safely placing pkgs by a front door and not tossed onto a deck stair...ugh!
14 de junho de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Kathryn,
Thank you so much for taking the time to share your experience with us. We’re absolutely delighted to hear that both you and your daughter love the ring as much as we loved creating it. Personalized pieces like yours, featuring Ford and Rowan’s names, are especially meaningful for us to make.
We’re very sorry to hear about the delivery experience and that the package ended up hidden in your bush. We can only imagine how frustrating it must have been to believe your order hadn’t arrived after such a long wait. We’re relieved that you were eventually able to locate it and that it arrived safely.
Your kind words about our customer support and craftsmanship truly mean the world to us. Thank you for supporting our small family business and for trusting us with such a special gift for your daughter.
We hope she enjoys her ring for many years to come!
Team Regal Collective
Quality Necklace
The necklace is beautiful! I have 5 names on my necklace and they are nicely spaced. Great quality!
8 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Tanya,
Thank you so much for your wonderful review! We’re delighted to hear that you love your necklace and that all five names are beautifully spaced. Our team takes great care in designing each piece, so it’s especially rewarding to know you’re happy with both the quality and the finished result.
Thank you for choosing Regal Collective and for supporting our small family business. We hope you enjoy your necklace for many years to come!
Warm regards,
Team Regal Collective
Visited my sister recently and seen a…
Visited my sister recently and seen a customized name bracelet on her. I loved at first glance and had to place an order myself. Ordered two bracelets. One with my name only and others with my kids names. I’m loving them and I believe it’s at a great price and good quality.
12 de junho de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Jasmine,
Thank you so much for your wonderful review! We’re delighted to hear that you loved your sister’s personalized bracelet and decided to order your own. There truly is no greater compliment than having a customer discover us through a loved one’s recommendation.
We’re thrilled that you’re enjoying both bracelets and that you’re happy with the quality and value. Personalized pieces featuring meaningful names are some of our favorite creations, and we’re honored to have made these special keepsakes for you and your family.
Thank you for supporting our small family business. We truly appreciate your trust and hope you enjoy your bracelets for many years to come!
Warm regards,
Team Regal Collective
Great quality for a good price
I ordered 2 customised rings and I find them beautiful. They definitely got me more compliments than other expensive jewellery. The items are of great quality, good fit, for a good price.
7 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Diana,
Thank you so much for your wonderful review! We’re delighted to hear that you love your two customized rings and that they’ve earned you so many compliments.
Knowing that our jewelry stands out alongside more expensive pieces is incredibly rewarding and exactly what we strive for when creating each personalized design. We’re also thrilled to hear that you’re happy with the quality, fit, and value of your rings.
Thank you for supporting our small family business. We truly appreciate your trust and hope you enjoy your rings for many years to come!
Warm regards,
Team Regal Collective
Customer service was amazing!!
5 de junho de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi VAD,
Thank you so much for your kind review! We’re thrilled to hear that you had an amazing experience with our customer service team.
Providing friendly, helpful support is incredibly important to us, so your feedback truly means a lot. Thank you for choosing Regal Collective and for supporting our small family business.
Warm regards,
Team Regal Collective
If anything you buy is on sale or part…
If anything you buy is on sale or part of a promotion, they won’t let you return it for a refund. All items on their website except 4 rings are on sale currently. This part of the return policy is #4.
#1 reads: Returns Eligibility: At Regal Collective, we take pride in the quality of our products and want you to be completely satisfied with your purchase. We offer a 30-day return policy for unused items that are returned in their original packaging. However, we do not issue refunds for items that have been used, worn, or damaged through normal use or misuse.
3 de junho de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Desiree,
Thank you for your feedback and supporting our small family business.
We’re sorry to hear that you were disappointed with your experience.
After reviewing the order details, we can confirm that your order included a personalized custom item that was made specifically to your requested specifications. Due to the personalized nature of custom-made products, these items are final sale and are not eligible for return or refund.
Additionally, the order was placed using a promotional offer. As outlined in our Return & Refund Policy, orders placed using promotional or discounted offers are not eligible for return or refund. These policies are clearly displayed on our website prior to purchase and are applied consistently to all orders.
We understand that this may not have been the outcome you were hoping for, and we’re sorry for any frustration caused. Our team responded in accordance with our published policies.
If you have any further questions, please contact our customer care team via email and we will be happy to assist.
Kind regards,
Team Regal Collective
This company has not sent my order…
This company has not sent my order (ordered in April for Mothers Day gift ) .
They claim postal inability to deliver to address. I have reached out on 5 occasions and provided address ( which was correct when I placed order) and they keep saying they will check and postal problem, meanwhile not resending and the same response over and over. They claim to be a small family business but I am getting robotic answers and they have still not offered a refund or sent a replacement. It is a sham .
Update
This company has now made amends. They have refunded the cost of the bracelet and have sent me a remade bracelet.
The date is 6/13/26.
31 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Sally,
We’re sorry to hear about your experience and completely understand your frustration.
We would like to assure you that we are a small family business and that your order was processed and shipped promptly after purchase. As communicated in our previous correspondence, we have been actively investigating the shipment with the courier after noticing that the delivery had stalled in transit. According to the information provided by USPS, a delivery attempt was made, but the package was ultimately marked as undeliverable due to address-related issues and formatting discrepancies identified by the carrier, which was unfortunately outside of our direct control.
We have been in direct contact with you and are pleased that we have now been able to reach a satisfactory resolution. Customer satisfaction is always our highest priority, and we never want any customer to be left without their order.
We appreciate your patience and understanding throughout this process and thank you for giving us the opportunity to make things right.
Kind regards,
Team Regal Collective
Updated Review
I am updating my prior review as the company saw my original review and reached out to me immediately to resolve. The company provided a fair resolution.
2 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi David,
Thank you for taking the time to update your review.
We’re delighted to hear that we were able to resolve everything for you and appreciate the opportunity to make things right.
We hope your wife loves the name necklaces as much as we loved creating them for you. It was a pleasure crafting something special for your family.
Thank you for supporting our small family business.
Warm regards,
Team Regal Collective
Me AGAIN
Me AGAIN. First, I was waiting and waiting and WAITING for my item to arrive. Now it says that it was delivered to my house and the items did not arrive? I am beyond disappointed in this company. I loved the product I bought and it has been one headache after another. As a small business owner myself, I am deeply disappointed.
26 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Michelle,
Thank you for reaching out and supporting our small family business.
We can confirm that your order was processed, shipped, and marked as delivered to the address provided during checkout. We understand how frustrating this situation must be, especially when the tracking shows delivered but the parcel has not been located.
We have sent you an email so we can work towards a solution and investigate this further with the carrier. In rare cases, parcels may be misplaced or stolen after delivery, and we are currently requesting additional proof of delivery from the shipping provider to help resolve this matter as quickly as possible.
Thank you for supporting our small family business.
Team Regal Collective
False coloring, incorrect letters and numbers.
Received 4 “gold” pieces which were bronze colored/dark brown and not actually gold colored. The letters were supposed to be capital and were not. The number had a line in it connecting them making it look like a letter and not the number. Very unhappy.
23 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Lacey,
We’re very sorry to hear your order did not meet your expectations. Customer satisfaction is always our top priority as a small family business, and we truly appreciate you taking the time to share your feedback.
We’d also like to provide a little more context about our jewelry finishes. Our pieces are made using a premium PVD coating process (Physical Vapor Deposition), which creates a more durable and long-lasting finish compared to traditional plating. This process helps resist tarnishing, fading, moisture, and everyday wear. Because of the nature of PVD coatings and different lighting conditions, the gold tone may appear slightly brighter, warmer, or darker depending on personal preference and environment.
As shown in our website examples, our standard lettering format uses a capitalized first letter followed by lowercase letters to provide the cleanest overall appearance for the design. Additionally, for custom number combinations such as “11,” a small connecting line is included during production to help support the structure and durability of the piece. We completely understand this may not have matched your expectations, and we truly appreciate your feedback.
We value all customer feedback, as it helps us continue improving both our products and customer experience. Our support team has also reached out directly to further assist and work toward a resolution.
Thank you again for supporting our small family business.
Team Regal Collective
Love my earrings and necklace I…
Love my earrings and necklace I received! I cannot wait to wear them!
22 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Claire,
Thank you so much for your kind review! We’re so happy to hear that you love your Name earrings and Name necklace. We hope you enjoy wearing them and creating lots of special memories with your new pieces.
Thank you again for supporting our small family business.
Team Regal Collective
I love it!
Great quality, fast shipping and good value for the dollar. It layers well with other bracelets and doesn’t tarnish on skin.
20 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Diana,
Thank you so much for your kind words! We’re thrilled to hear you love your bracelet and had a great experience with the quality and shipping.
It means a lot to us that you took the time to share your feedback and support our small family business. We hope you enjoy wearing and layering your bracelet for a long time to come ❤️
Team Regal Collective
I placed the order for Mothers Day and…poor delivery time
I placed the order for Mothers Day and I still dont have it and it has been sitting in transit for 3 days. If its done ship the merchandise. I do not recommend this company unless you have time to wait on product.
19 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Darlene,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your frustration regarding the delivery time of your order.
As a small family business, we take every piece of customer feedback very seriously and always strive to provide the best possible experience for our customers.
We’d like to reassure you that your order is currently in transit and is still within the delivery timeframe outlined on our website prior to purchase. Your package is now with your local courier and is expected to be delivered shortly.
Each item is custom handmade to order, which requires production time to ensure the quality meets our standards, followed by shipping transit time.
We completely understand that waiting can be frustrating, and we truly appreciate your patience and understanding. We’re confident your order will arrive very soon, and we sincerely hope you’ll love the quality of your piece once it arrives.
If there is anything further we can assist you with, please don’t hesitate to contact us directly — we’re always happy to help.
Thank you for supporting our small family business.
Team Regal Collective
Mother's gift she will LOVE
I purchased this for my daughter for mother's Day. When she opened it and said OMG their names are on it I Live it. She said it's lite weight and quality work.
8 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Linda,
Thank you so much for sharing your experience! We’re thrilled to hear your daughter loved her Mother’s Day gift and that seeing the names on the Name Bracelet made such a special moment❤️
We truly appreciate your kind words about the lightweight feel and quality craftsmanship — that means the world to us. Thank you again for choosing us for such a meaningful gift!
Thank you for supporting our small family business.
Team Regal Collective
I order the bracelet for my daughter…
I order the bracelet for my daughter with her 4 kids name
great job!
It came after 15 days but still beautiful look amazing pc of jewelry
The packaging look as if I bought something expensive from Tiffani
Love the bracelet! Thank you
Will buy again
17 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Geula,
Thank you so much for your wonderful review, We’re so happy to hear you loved the bracelet and packaging. Having your daughter’s children’s names on such a meaningful piece makes it incredibly special, and we’re honored we could create it for you. ❤️
Each custom piece is handmade with care and created especially for each customer, and we truly appreciate your patience and support throughout the process. It means so much to us that you would shop with us again.
Thank you for supporting our small family business!
Team Regal Collective
I loved the idea of having my 3…
I loved the idea of having my 3 grandchildren’s names on something so when I saw the necklace with the 3 hearts it was perfect
Such a lovely necklace and the engraving is beautiful
Highly recommend
1 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Susan,
Thank you so much for your kind words, We’re thrilled to hear you loved the necklace and engraving. Having your grandchildren’s names on such a meaningful piece makes it extra special, and we’re honored we could create it for you. ❤️
Each custom piece is handmade with care and created especially for each customer, so it truly means a lot to us that you shared your experience and recommendation.
Thank you for supporting our small family business!
Team Regal Collective
Scrolling on Facebook
I was scrolling through Facebook and saw this advertisement. I thought this would be a great Mother’s Day gift for my daughter. She doesn’t have any biological children. But a godmother to many. I ordered the customized bracelet on May 1st and received on May 12th. I knew it wouldn’t come before Mother’s Day. I will order again
1 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Angela,
Thank you so much for sharing your experience, We’re so happy to hear the bracelet made such a meaningful gift for your daughter. ❤️
Each custom piece is handmade with care and made especially for each customer, so we truly appreciate your patience and support throughout the process. It means a lot to us that you chose us for such a special occasion, and we’re thrilled you were happy with your order.
Thank you for supporting our small family business!
Team Regal Collective
Ordered the 3 alphabet necklace for my…ABSOLUTELY GORGEOUS!
Ordered the 3 alphabet necklace for my niece for her birthday. It came today on her birthday. So happy and excited. It is so beautiful, I would order it again in a heartbeat. ❤️
15 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Patricia,
Thank you so much for your kind words, We’re absolutely thrilled to hear your niece loved the 3D Initial necklace and that it arrived just in time for her birthday. ❤️
It means the world to us to know you had such a great experience and that the piece made her day extra special. We truly appreciate you taking the time to share your feedback.
Thank you for supporting our small family business!
Team Regal Collective
Great product
Great product! Mother’s Day gifts loved by all. Gifts loved by all and are 5 star. Shipping time earned them my 4 star rating. Arrived shortly before Mother’s Day, but at least the made it!
9 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hi Becky,
Thank you so much for your kind review and for choosing Regal Collective for your Mother’s Day gifts. We’re so happy to hear the gifts were loved by everyone and that they arrived in time for the special occasion.
We also truly appreciate your feedback regarding shipping times. Each item is custom handmade to order, which requires production time to ensure the quality meets our standards, followed by shipping transit time.
As a small family business, we genuinely value every piece of feedback and are always working to improve our customers’ experience.
Thank you again for your support.
Warm regards,
Team Regal Collective
I ordered 4 bracelets for mothers day…
I ordered 4 bracelets for mothers day in April and have never received my purchases! I wrote to the company TWICE and have gotten NO response!!! I would NEVER order from them again!!!! Buyer beware!!!!!
9 de maio de 2026
Avaliação não solicitada
Resposta da Regalcollective
Hello Cheryl,
Thank you for your message and for supporting our small family business.
We’d like to reassure you that your package is within the expected delivery timeframe. Your order has been processed and shipped from our end and is currently in transit. It will be delivered shortly.
Please note that each custom piece is handcrafted with care, and this process requires time to ensure every detail meets our high-quality standards.
We have also checked our inboxes and are unable to find any email from you. Could you please check that your message was sent to the correct email address: info@regalcollective.com so we can assist you further.
Thank you for your understanding and continued support.
Team Regal Collective
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