Regalcollective Avaliações 164

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely love my dachshund ring! The craftsmanship is beautiful, and the details truly capture the charm and personality of a doxie. As a dachshund mom, this piece is so special to me and has quic... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

If anything you buy is on sale or part of a promotion, they won’t let you return it for a refund. All items on their website except 4 rings are on sale currently. This part of the return policy is #... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited my sister recently and seen a customized name bracelet on her. I loved at first glance and had to place an order myself. Ordered two bracelets. One with my name only and others with my kids na... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ordered 2 customised rings and I find them beautiful. They definitely got me more compliments than other expensive jewellery. The items are of great quality, good fit, for a good price.

A empresa respondeu

Detalhes da empresa

Informação fornecida por fontes externas variadas

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

164 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 71% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Just recieved my family name necklace…

Just recieved my family name necklace its beautiful i did wait a long time for delivery but was well pleased with it

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Kathleen,

We’re so glad to hear that you’ve loved your name necklace 🤍

As all of our pieces are custom-made, they do take a little extra time to process to ensure the highest quality and precise custom printing of each name. Additionally, during the holiday season, shipping carriers may experience delays beyond our control.

Thank you so much for your patience, for supporting our small family business, and we wish you happy holidays! 🎄✨

Team Regal Collective

Avaliado com 1 de um total de 5 estrelas

Beware!

Ordered in November as needed well before Christmas (not a Christmas gift). Took weeks before I got an update from Yodel - had no idea they were being despatched from China otherwise I wouldn’t have ordered. Item didn’t arrive. Yodel said they were lost! Requested refund then 2 days later got another schedule of delivery from Yodel. I think the company sent a replacement by express. They refused refund even though I told them it was too late for the gift to be given to the recipient and I had already given something else. Offered to return unopened. Have had no communication with them since then. Would not use this company at all! I eventually opened the package, the earrings are much smaller than expected and I’ve given them to a friends daughter - waste of my money!

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hi Maureen,

Thank you for sharing your feedback. We’re very sorry to hear about your experience.

We’d like to clarify that your order was processed and dispatched within our stated timeframe, in line with our shipping policy. During the busy holiday period, courier networks—including Yodel—often experience significant delays and tracking inconsistencies due to high parcel volumes. Unfortunately, these delays occur while parcels are in transit and are outside of our direct control once an order has been handed over to the courier.

To clarify, no replacement shipment was sent—your original order continued moving through the courier network and was later scheduled for delivery after initially being marked as delayed. We regret that the extended transit time meant the item arrived later than you had hoped.

Thank you for your understanding and supporting our small family business

Kind regards,
Regal Collective Team

Avaliado com 1 de um total de 5 estrelas

Terrible quality jewelry

Unfortunately the quality of this jewelry is very low. A necklace I bought is completely uncentered and looks cheap. The customer service said it was within their quality standards, so apparently their standards are very very low. And of course no refund cause it had personalized letters. I buy jewelry all the time for my nieces and daughter and there are much better options. Would avoid buying from here as it’s clearly junk.

Follow-up: They did reach out but only to ask me to take down this review in exchange for a refund. I should have gotten a replacement or refund the first time.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Kirsten,

As a small family business, customer satisfaction truly means everything to us, and we’re genuinely sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when a piece doesn’t feel right, and we appreciate you taking the time to share your feedback.

While we did confirm that the necklace was produced within our design standards, your experience and perception still matter greatly to us, and we never want a customer to feel unhappy with their purchase.

Our team has reached out to you directly via email and is currently awaiting your response so we can further assist and work toward a resolution.

Thank you for supporting our small family business.

Team Regal Collective

Avaliado com 5 de um total de 5 estrelas

Love it

Took a little while to get to me but well worth the wait! Great product!

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hi Sarah,

We’re so glad to hear you loved your jewelry! ✨

Our custom pieces do take a little extra time to process, as each item is carefully made to ensure it meets our high quality standards — and we’re thrilled to know it was worth the wait.

Thank you so much for supporting our small family business. It truly means the world to us.

Team Regal Collective

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, kept up to date on tracking, which is very important when the order is a Christmas present. Arrived in plenty of time.

The most gorgeous earrings and great quality. Never seen such unique jewellery.

18 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely thrilled with my…

Absolutely thrilled with my personalised bracelet. Always a bit nervous buying on line but could not recommend more highly for quality, price and delivery. Thankyou!

17 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Go ahead and buy!

Absolutely brilliant took a few weeks to come but when it arrived, it had his own little box and was packaged perfectly. As this wasn’t for me, it was a present for Christmas. I’m definitely gonna be buying myself one. Could it be more happier? Definitely go for it. It looks so well-made and presented brilliantly.

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give 0 stars if I could

I would give 0 stars if I could, scam business, I ordered they never sent me my order and won’t refund me. Just keep saying they’ll send me tracking when it’s made which was supposed to take 3-5 days. Do not recommend

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Brooke,

Thank you for your feedback and for supporting our small family business.

We can confirm that your package was successfully delivered on Monday, December 22, 2025 at 16:12:35. Our team has also sent you an email with delivery confirmation and details—please kindly check your inbox.

If you need any further assistance, we’re more than happy to help and encourage you to reply directly to our email so we can assist you promptly.

Thank you for supporting our small family business.

Team Regal Collective

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY

DO NOT BUY. Bought two earrings,one for me and one for my friend. One of them is dysfunctional right out of the box so I can't wear it. Emailed customer service but no guarantee I will hear back

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Regalcollective

Resposta da Regalcollective

Hello Michelle,

Thank you for your feedback and for supporting our small family business.

We’re happy to confirm that our team has been in contact with you via email and that your replacement earrings were successfully delivered on December 18, 2025 at 20:49.

We truly hope you enjoy your new pair of earrings. If you need any further assistance, please don’t hesitate to reach out—we’re always here to help.

Thank you again for supporting our small family business.

Team Regal Collective

Avaliado com 5 de um total de 5 estrelas

Bought a personalised metal bracelet…

Bought a personalised metal bracelet and earrings for my daughter. The quality and finish was top notch. We were really impressed, shipping was prompt and tracking details were accurate. I would highly recommend buying from this store. I will be for future gifts

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered an initial heart necklace…

I ordered an initial heart necklace with my kiddos initials. I love it so much! It’s simple, yet elegant. I wear it every day and get so many compliments on it. The shipping was fast and it arrived very well packaged. Would definitively recommend.

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Adore it!!

It’s so cute I love it the chain part does feel delicate but I’m in love my bracelet and will definitely order again

20 de novembro de 2025
Avaliação não solicitada

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